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Alpenglow Reviews

5.0 Rating 267 Reviews

100 %

of reviewers recommend Alpenglow

Company Reviews

5.0

Based on 267 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0203 696 5660

Email:

hello@alpenglow.ski

Location:

68 High Street,
Weybridge
Surrey
KT13 8BL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the moment I rang to enquire about booking a skiing holiday I was delighted with the fantastic service I received. Having never skied before, Steve was able to advise me on everything I needed to ask, and I sure had a lot of questions. He was polite, very knowledgeable and made our booking so much more easier.”

Posted 7 years ago

“Booking a winter holiday has never been easier for us than with Alpenglow. Steve was super efficient, knowledgeable and an excellent communicator. Our group of 11 will certainly be booking with Alpenglow again next year.”

Posted 7 years ago

“Hi All. I am writing this review having booked (with great assistance, knowledge and personal recommendation) our ski trip to Les Arcs. I await the actual trip with bated breath but I have to say that the booking experience was fab! Steve had plenty of first hand experience of most of the chalet hotels that we were looking at and made the whole process very easy. Looking forward to the 8th Jan - Arcs2000 here we come!!”

Posted 7 years ago

“Steve was very knowledgable and patient. He took the time to find out what our groups requirements were and came back with excellent options”

Posted 7 years ago

“My first experience of Alpenglow having come across them online. Very professional, responsive and knowledgeable. They gave me unbiased information and advice on three different locations and it felt like asking a friend for help. I've only booked the holiday with them so far, but to date, I'm very happy with their service and would certainly use them again for a future holiday booking.”

Posted 7 years ago

“Extremely knowledgable, friendly and efficient, thanks Matt!”

Posted 7 years ago

“very professional with an exceptional amount of knowledge”

Posted 7 years ago

“Steve and Matt were extremely helpful, friendly, knowledgeable and professional! Steve helped me immensely with my many requests/requirements to find a ski holiday for a group of 10! Thanks guys :)”

Posted 7 years ago

“I cannot recommend Alpenglow enough. They gave me the time and patience I needed to coordinate a trip of 8 people from 3 different continents (and time zones). They were knowledgable about resorts, chalet locations and tips on what would best suit our group. Special thanks to Steve who did all this leg work and constantly followed up with me. Booking ski trips can be exasperating and he made all the pain of this disappear. I wish I had found these guys earlier. All that's left to do now is look forward to our ski holiday knowing we're in great hands! Thanks Alpenglow”

Posted 7 years ago

“Matt was very very helpful and knowledgable in respect of the variety of chalet options available for a smaller group. I only wish I had initially contacted Alpenglow and spoken to Matt before spending a significant number of hours looking at the various options. Nothing was too much trouble, the level of service provided can only be described as excellent and the final chalet chosen looks amazing. Alpenglow will be the first call when booking for 2018 season and I have no hesitation in recommending the service. It can only be described as first class. Will review chalet once visited”

Posted 7 years ago

“Call these guys and talk through what you are looking for. They were very knowledgeable, especially all being Skiers/Snowboarder themselves. They knew the locations and switched on straight away to what I was looking for. Easy and straight forward to deal with, called me back when they said they would and provided the information quickly and easily, all in all a much nicer experience than dealing with larger companies. Really looking forward to my trip. Thanks Alpenglow.”

Posted 7 years ago

“Steve was incredibly helpful, patient, efficient, knowledgeable and good fun!”

Posted 7 years ago

“I was searching for a catered chalet on several websites. Steve Church at Alpenglow replied to my unusual needs immediately and with a great welcoming tone. He worked with me to find exactly what we needed (not the normal dates or length of stay and a big group of people) and he had incredible patience and good humour throughout the planning stage. He found the perfect chalet for us, helped organise the right dates and a superb price. Even though we have only communicated via email, he feels like a friend. I would definitely use Alpenglow again.”

Posted 7 years ago

“Matt was very knowledgeable about the product and the resort in question. Despite several changes to our group makeup at the last minute he was able to fit us in to a great deal at a reasonable price ( quite difficult in ValD'isere high season.) We will probably take him up on his offer to provide other services such as transfers . Happy to recommend this company to anyone on their way to the Alps. Thanks Matt Sam Tullis”

Posted 7 years ago

“Matt had superb knowledge of the resorts and was able to advise on what would suit our group best. Very quick to respond and managed to find a really good chalet option, despite multiple changes to group numbers!”

Posted 7 years ago

“Very impressed by Alpenglow and especially Steve who made the booking experience really easy. We were unsure on exact numbers but the team were very flexible and managed to make it work. Thanks.”

Posted 7 years ago

“Aplenglow where very helpful in finding us the right chalet for our group. They responded well to a change in the number of guests and kept us up to date on chalet availability when we had to wait for confirmation that all of us could make the trip. They understood that it's not easy to get agreement from a number of people and didn't pressure us to make a decision.”

Posted 7 years ago

“A very smooth booking process. Very quick and efficient without being pushy. Steve answered all my questions about the ski area with confidence and had visited the apartment next door. Fingers crossed the holiday runs as smoothly.”

Posted 7 years ago

“Very helpful, thoughtful and patient.”

Posted 7 years ago

“Very helpful service. Great knowledge of ski resorts/chalets. Excellent communication and loads of chalets on the books to choose from. Previously, I have used lots of different agents for booking chalets, this was by far the best experience. I would use Alpenglow again.”

Posted 7 years ago

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Alpenglow is rated 5.0 based on 267 reviews