Alpenglow Reviews

5.0 Rating 267 Reviews
100 %
of reviewers recommend Alpenglow
5.0
Based on 267 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Alpenglow  Reviews
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Phone:

0203 696 5660

Email:

hello@alpenglow.ski

Location:

68 High Street,
Weybridge
Surrey
KT13 8BL

Anonymous
Anonymous  // 01/01/2019
Steve engaged early, made great initial great suggestions and built confidence that he could help us find the best holiday for our situation.
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Posted 7 years ago
We've had the best experience booking our holiday with Alpenglow. They've been super-helpful in providing detailed first-hand descriptions of the chalets and resorts, plus additional information and recommendations about ski hire and so on. They even worked on a Sunday to ensure we secured the best deal possible. They aren't a hard-sell ski company; instead, as an independent company, they provide a very personal and honest service. I would have no hesitations in recommending them to anyone wanting to book a skiing holiday.
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Posted 7 years ago
From the very first contact until the booking confirmation the service we received from both Matt and Steve was excellent. Steve guided me through all the options available to a group with non-skiers and experts! He discussed the best location for our group and found us accommodation that was spot on. Thank you Matt and especially Steve for a service where 5/5 is just not enough!
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Posted 7 years ago
Within 48hrs of my initial enquiry, Steve Church had successfully found us the perfect chalet, ticking all the boxes we required. Couldn't fault the booking service at all. Helpful, efficient & friendly. Can't wait for the holiday now!!
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Posted 7 years ago
I was very impressed with how friendly and mostly how efficient Alpenglow staff were. They listened to what I required in a ski holiday for 6 adults and found a good deal immediately, after I had spent days trawling the Internet. The service received was very efficient and I will use this company again to find my ski holidays
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Posted 7 years ago
Matt from Alpenglow was extremely helpful in organising our group skiing holiday . He was happy to research various options with ever changing goal posts in a positive manner . His knowledge of the resorts and chalets really impressed us - will definitely use them again and recommend them .
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Posted 7 years ago
Really pleased with the service given booking our chalet. Asked pertinent questions to understand our requirements and helped us make hopefully the right choice for our holiday. Great service so far. Thank you.
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Posted 7 years ago
Provided personal service
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Posted 7 years ago
Exceptional service, booking was so easy and emails answered very promptly. Looking forward to our ski trip now. Thanks.
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Posted 7 years ago
Matt really went the extra mile to cater for the groups requirements and helped us find a brilliant deal that ticked all the boxes.
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Posted 7 years ago
Very helpful without being pushy and were willing to help with all my questions!
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Posted 7 years ago
Steve has been absolutely fantastic in finding the perfect ski trip for my friends and I. He was more than happy to keep coming back with new options trying to suit every requirement (and there were a lot)! Very knowledgeable about many different ski areas and able to give great advice for our group which included a range of ski experience. I would highly recommend Alpenglow to others. Can't wait for January 2017 to roll on now!
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Posted 7 years ago
Most definitely so far so good! ... Matt has been by far the most knowledgeable, approachable & helpful person I have spoken to in regards to booking a large group! Would most definitely recommend
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Posted 7 years ago
I had not used Alpenglow before but was delighted with the service and the range of chalets they were able to offer. Steve Church was very helpful, efficient and responsive.
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Posted 7 years ago
Great service, very knowledgeable about all aspects of resorts. Equally understanding of our requirements for skiing as a group with children - Alpenglow were able to offer us a range of accommodation within our budget. They were recommended to us by a friend - and I have no hesitation in recommending them to others!
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Posted 7 years ago
Matt was so helpful throughout the whole booking and has found a perfect chalet for us. Thanks so much!
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Posted 7 years ago
So far, so good - I like the personal service, and the sense that I'm speaking to a real person rather than a multinational consortium of some kind!
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Posted 7 years ago
I was very satisfied with the handling of my initial enquiry. Subsequent contact and information was very good. Leading to my booking the holiday chosen.
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Posted 7 years ago
Excellent service from the outset. Steve was able to break down the costing for out larger group and made the process so easy. It was refreshing to deal with the same person and he met all our groups needs to find the right chalet.
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Posted 7 years ago
Returning to Alpenglow for a 2nd year after Matt (& the team) provided great knowledge for our bookings. Their ground work makes choosing a holiday much easier- Thank you
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Posted 7 years ago
Alpenglow is rated 5.0 based on 267 reviews