Alpenglow Reviews

5.0 Rating 267 Reviews
100 %
of reviewers recommend Alpenglow
5.0
Based on 267 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Alpenglow  Reviews
Visit Website

Phone:

0203 696 5660

Email:

hello@alpenglow.ski

Location:

68 High Street,
Weybridge
Surrey
KT13 8BL

Anonymous
Anonymous  // 01/01/2019
I have found this company extremely helpful, polite and very responsive to all my questions. I arrange a group ski holiday every year so to find a company who has almost taken away all the stress has been great. We are all looking forward to the holiday. Thanks once again for all your help so far.
Helpful Report
Posted 7 years ago
I gave Matt the enquiry for a large group of 25 people to find a chalet with hot tub or swimming pool. He did exactly that.. Matt took the time to do all the leg work and come back with a detailed list of options to suit our needs. It was a pleasure to book through Alpenglow! Thank you and see you next year!
Helpful Report
Posted 7 years ago
I found the live chat very helpful, meaning we could get answers to our questions immediately. Matt was also very knowledgeable about the other areas of our holiday, such as transfers to and from the airport, pointing us to useful websites. All in all, a very smooth, easy way to book.
Helpful Report
Posted 8 years ago
Really helpful, honest and proactive service. I have been very impressed with Alpenglow.
Helpful Report
Posted 8 years ago
Excellent service. Personalised booking service. Detailed information on resorts and companies. Couldn't fault the service provided. 10/10.
Helpful Report
Posted 8 years ago
We thoroughly enjoyed our stay. The food was superb and the hosts were gracious and attended to all our needs.
Helpful Report
Posted 8 years ago
This is the first time I have booked with Alpenglow but it won't be the last. Matt was extremely helpful looking at numerous options and answering all of my questions through out the booking process, because we are a group of five it was quite a drawn out process throughout the weekend as I had to keep the other members of the group informed of the different options but he answered any queries they had promptly. Very happy.
Helpful Report
Posted 8 years ago
Matt was unfailingly helpful and cheerful on the phone, and came up with some good restaurant and bar tips.
Helpful Report
Posted 8 years ago
we have received excellent service from Alpenglow, competitive prices and professional approach. we will definitely use Alpenglow in the future Hilary Duncan
Helpful Report
Posted 8 years ago
We had a great time on our vacation and you were very helpful in booking for us and answering questions. Thanks!
Helpful Report
Posted 8 years ago
Alpenglow were very helpful when we contacted them to help us find a suitable Ski Holiday, they were very efficient and answered any queries that we had. Would definitely recommend and will contact again for our next ski trip!
Helpful Report
Posted 8 years ago
very quick and easy to book, Steve who helped us was very knowledgeable of our resort and helped us find the perfect travel for us. Thank you and we will use Alpenglow again.
Helpful Report
Posted 8 years ago
Matt was very knowledgeable and very speedy to respond. He also found us the best chalet we have ever been to!! Will definitely book through you again and recommend to others
Helpful Report
Posted 8 years ago
Great service and helped out with our first ski holiday with 2 kids. Every question got answered really quickly. I would really recommend you to our friends and family. Thanks Jayesh Lad
Helpful Report
Posted 8 years ago
Matt, was great at finding a great location for quite a large group at short notice, followed up with good communication. I hope to use again.
Helpful Report
Posted 8 years ago
I received an excellent and efficient service from Steve Church. He cleverly sent me the details of 3 different holiday options and when I said which one I liked the most he sent me others of a similar standard and price. I was impressed with his intelligent and no nonsense approach.
Helpful Report
Posted 8 years ago
Very good advice on suitable resort and chalet for our specific party. Friendly and efficient service. Thanks Matt
Helpful Report
Posted 8 years ago
Great offers available, really nice looking chalets. Also good advice on which resorts to consider and a great choice of options were presented for me and my party to consider. Would definitely recommend, clear straightforward options and pricing and very helpful with great communication. Steve gave great customer service ????
Helpful Report
Posted 8 years ago
Called Company about last minute ski deal to Val D'isere 1/16 - to fit within my criteria ie; Chalet / Ideal Airport & Times / . They found exactly what I was after with good communication & research
Helpful Report
Posted 8 years ago
Matt was a delight to deal with - he made himself readily available and was very accommodating to our changing plans. Very smooth booking process and good knowledge of resorts and practicalities. A real plus was Matt's respect for our preferences - we've all been with companies who offer you locations you don't want or prices way above your budget. This did not happen with alpenglow and i was very impressed with their professionalism throughout. Thank you for a great holiday!
Helpful Report
Posted 8 years ago
Alpenglow is rated 5.0 based on 267 reviews