Alexandra Sports Reviews

Name: Alexandra Sports
Address: 140 Gladys Avenue, Portsmouth
Rating: 4.87

4.9 Rating 976 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 976 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

140 Gladys Avenue
Portsmouth
PO2 9BL

Write Your review

Tell us how Alexandra Sports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service. The in-depth analysis is really helpful for getting the right shoes. Tom patiently took the time to ensure that I was happy with both my purchases of running shoes.”

Helpful Report

“Emily was extremely knowledgeable and professional during my appointment to buy a new pair of running shoes. I am delighted with my purchase. It was a pleasure to be advised by such a helpful person and such a refreshing change to receive such personal service. I would thoroughly recommend Alexandra Sports and will certainly visit again. Thank you Emily.”

Helpful Report

“David was very helpful & knowledgeable. Shoes are very comfortable and looking forward to putting them through their paces!!!”

Helpful Report

“Very impressed with these guys. I emailed a query and got a very complete, friendly and helpful response. Items as expected, at a good price and well packaged. Happy days.”

Helpful Report

“Outstanding service, they alway treat you as a person not a customer”

Helpful Report

“Very friendly, informative and helpful. I couldn't fault this at all and am extremely grateful for all the advice I was given, especially at such a low cost. Thank you so much.”

Helpful Report

“Placed an order as a Special Delivery. Notice the address on the Tracking advice was incorrect. I quickly made contact with sales department who assured me that they would put the correct address on the parcel. Received the parcel next day. Thank you very much for the quick response.”

Helpful Report

“Easy to book an appointment. Efficient, knowledgeable and friendly service. A good experience.”

Helpful Report

“Great service from Jim at the Christchurch store, thanks.”

Helpful Report

“I bought an item online and i had to change my details a few times. The staff was very helpful and answered my emails in a prompt manner so everything well smooth. Thanks!”

Helpful Report

“Incredibly quick shipping.”

Helpful Report

“Service was amazing, staff so friendly and knowledgeable, will definitely go back !”

Helpful Report

“Great service , pleased with the shoes!”

Helpful Report

“Above and beyond customer service. Went to get insoles measured and was guided to purchase, given pkenty if info and not pushed in any way. Lots of products to try too. Also given a 3d type scan of feet and posture. I will definitely go back and purchase trainers when needed. Today I bought insoles. Very pleased.”

Helpful Report

“Ordered a Gift Card on line. I found the process easy and the Gift card arrived promptly. Thanks, will definately use them again.”

Helpful Report

“Very good, friendly service, excellent personal advice and patience with our questions and requests. Would certainly use again. Thanks”

Helpful Report

“Very good, friendly service, excellent personal advice and patience with our questions and requests. Would certainly use again. Thanks”

Helpful Report

“Brilliant service and knowledgeable staff. I would definitely recommend.”

Helpful Report

“Great staff,very approachable and knowledgeable. Thank you so much Florin”

Helpful Report

“Had a scan and insole fit for my daughter, really knowledgeable, helpful and in-depth. Great service.”

Helpful Report

Alexandra Sports is rated 4.9 based on 976 reviews