Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,005 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,005 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam was brilliantly helpful and very knowledgeable. Alexandra sport’s has always been high up the list for really good customer service - and nothing has changed. Professional; thorough; detailed and very useful. Thank you!”

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“My favourite running trainers were in stock in my size and arrived in good time - I am very happy with the product and the service and will be ordering a second pair soon.”

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“Needed a good pair of trainers for work with plenty of support , the site was easy to use , they arrived quickly and packaged well . I’m very happy with my Brooks Addiction 14 and would buy again from this site”

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“I ordered a WADAC top for my daughter and it arrived super quickly!”

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“Arrived no problems. Happy to use this company again.”

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“Both products arrived in good order and quicker than expected so I was very happy. Thanks.”

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“Bought my brooks walking shoes at good price and quick delivery, cannot fault”

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“Placed my order for new running shoes online and opted to collect. I was notified very quickly that my order was ready for collection. When I arrived at the Portsmouth store I was anticipating a wait in the queue, but a member of staff came out to the queue and asked if he could help. He took the order number and returned quickly with my shoes, which are great by the way. Thank you, great service as always.”

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“Excellent service and delighted to finally find a store that stocks my favourite socklet. Speedy delivery too, even better. Looking forward to making more purchases, thank you!”

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“Great fit and comfort thank you very much”

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“Web site straight forward and arrived undamaged. I have had difficulty in obtaining banana flavour so was was grateful they had some in stock.”

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“I ordered a particular set of walking shoes, and Alexandra Sports had exactly what I needed, when I needed it – and one staff member even offered to drop the order off with me on his way home. You cannot ask for more than that.”

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“Fast delivery and good stock of wanted items.”

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“Having used Alexandra sports for about 20 years I would highly recommend them for their knowledge, customer service, value for money and friendly and professional staff. I usually go into the shop however with Covid this time I used the delivery service and my new shoes were delivered quickly and with free P & P.”

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“I have used both Alexandra Sports and Brooks Adrenaline for many years so it was an easy choice when it came to upgrading my running shoes. As always Alexandra sports gave great advice, service and value for money and I would not hesitate to recommend them to fellow runners of all abilities.”

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“My trainers arrived in good time and fit perfectly. I also wanted to say that your in-store video analysis of my running gait led to me changing my running style and, combined with the recommended anti-pronating shoes, I have not suffered from knee pain for nearly a year. I am now planning my first 10km race in almost 15 years. Thank you!”

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“I ordered a pair of trainers as they were available at a good price... they turned up sooner than expected. I'll happily shop here again!”

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“Delivery was quite slow six days and I think in this day and age that’s quite long compared to most others. Item delivered was not what I ordered even though the delivery note and item summary were correct. Upon calling my query was dealt with very well and corrected and the replacement sent quickly taking the bank holiday into the equation. Had the error not been made after a longish wait then it would be five star.”

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“Spot on !!”

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Alexandra Sports is rated 4.9 based on 1,005 reviews