Akita Systems Limited Reviews

Name: Akita Systems Limited
Address: Unit 15, Nepicar Park, London Road, Wrotham
Rating: 4.74

4.7 Rating 325 Reviews

97 %

of reviewers recommend Akita Systems Limited

Company Reviews

Metrics

Info

4.7

Based on 325 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01732 762675

Email:

info@akita.co.uk

Location:

Unit 15, Nepicar Park, London Road
Wrotham
TN15 7AF

Write Your review

Tell us how Akita Systems Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Akita Systems Limited 5 star review on 24th January 2018

Gareth

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tom T I.T.Engineer has been happy to assist and usually returns request in good time.”

Helpful Report

(None Selected) -

“Issue was cleared very quickly and efficiently.”

Helpful Report

“got back to me quickly with an easy solution”

Helpful Report

“I have had an ongoing problem with my computer which has taken months to fix after Akitia taking the computer in for what they said would be a day which ended up being a week to get it back and the computer still didnt work.”

Helpful Report

We do value your feedback and our Technical Director has spoken to you to apologise for the inconvenience caused by the communication failure. Again, we would like to again you that steps have been taken to ensure that there will be no repeat of this nature, and we look forward to continuing to provide the high levels of support to which you have been accustomed. Many thanks, Akita Systems

“Charlie was very knowledgeable about CRM”

Helpful Report

“Very helpful and stuck to the task until resolved”

Helpful Report

“Very quick and competent service. Always willing to go the extra mile.”

Helpful Report

“They respond quickly and action the tasks quickly.”

Helpful Report

“Generally quick to respond to questions and queries (although my last question went unanswered). Found Nick to be very helpful and knowledgeable.”

Helpful Report

“excellent service. always prompt. not yet had a problem that cannot be fixed..”

Helpful Report

“They are always very helpful and in 99% of cases will solve our problems.”

Helpful Report

“They are good when someone gets back to you and if the person you get is competent and bothered about fixing your issue.”

Helpful Report

“Resolved my query within 3 hours”

Helpful Report

“Ben was a really helpful support adviser and helped until he had figured out the issue.”

Helpful Report

“5*s from me! The team are always super friendly, happy to help and proactive when I contact them. We've been really happy with the service we've received, and value the relationship we have with Akita. Without them, we'd still be in the (tech) dark ages -- no hosted system, no hands-on support and no working printers! Thanks guys, you've made our IT life so much simpler. :)”

Helpful Report

“Quick respond, dealt with issues no matter what time I have called, nice and friendly bunch of people”