Akita Systems Limited Reviews

4.73 Rating 294 Reviews
97 %
of reviewers recommend Akita Systems Limited
Merchant Metrics
Customer Service
Communication Channels
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01732 762675




Unit 15, Nepicar Park, London Road

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Akita Systems Limited 5 star review on 24th January 2018
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Anonymous  // 01/01/2019
As a company we find Akita are quick to respond to requests and the team are helpful and friendly. We consider Akita as our off site IT department and find you and your colleagues always happy to assist with our questions. It makes the day much easier for us to get on with what we do best, in the knowledge that the Akita team will do their bit and keep us informed of progress.
The helpdesk is great. Their strategic advice is a bit confusing and it seems like they are just selling their products rather than acting in our best interests.
Thank you for your kind comments about our support services. In regards to our consultancy, we only ever suggest solutions we truly believe will help our customers. If there’s anything that we’ve suggested that you’d like clarification on, we’ll be happy to help.
Responsive service and friendly team
Many times I have called for assistance had been well supported even out of hour calls.
9 out of 10 the issues are resolved, except where there is not team view number/ no internet connection
A very reliable service. Staff are polite, helpful, friendly, patient and understanding. All issues are dealt with promptly.
Always helpful and easy to deal with! Very happy.
Always very quick to help and sort out any issues I have. Great over-the-phone support offered, and always very friendly and professional. Absolute dream to work with considering some IT companies are very anti-talking to the customer! Always happy to share their knowledge, too, which is something I really truly appreciate. :)
Akita provide us with all our IT support. They are very good at reacting to problems and supply us with support very quickly.
Very Helpful and with constant communication when an issue arises.
Swift, courteous, very helpful, excellent service.
Very good service
Very professional and always available when you need assistance.
Very helpful & sorted problem as soon as they could
Always very friendly, helpful, and efficient at sorting out issues.
Always very helpful, polite and will get to the route of a problem then fix it.
Prompt answering of calls and prompt action(s) taken to solve any IT issues. Staff have all been very helpful and capable.
The efficiency and speed with which you identified the problem and corrected it...minimal disruption to my day :)
The service is generally very responsive and friendly too. So far Akita has always been able to resolve my problems quickly, first time.
Excellent service, quick, knowledgable and Gareth is quite simply a legend
We have received fast efficient service from Akita from the outset. All the engineers are professional and deliver a very good service. I wouldn't hesitate to recommend Akita .
Akita Systems Limited is rated 4.73 based on 294 reviews