Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,941 Reviews

95 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Very disappointed in service. Ordered product, sent out via DHL, not delivered to correct address which I immediately reported to DHL and then sent an email to Addison Ross sales. 1.5 weeks still no reply to my email & request for refund or sending out the item again. But in the meantime get multiple emails asking for a review and that they take their customer servicing seriously ! Also got an email asking me if I was enjoying my product!! Will avoid at all costs in the future.”

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“The frames were lovely but the photos were poorly set into the frames with little thought to how they looked - very disappointing and will now have to be re-done.”

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“Excellent service, site easy to use.First class product, well packed and delivered promptly in good order”

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“Superb 👌🏼”

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“Product exactly as advertised, very efficient dispatch. I would order again and look forward to exploring the range.”

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“Very beautiful 🤩”

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“Loved the items I got the table mats are perfect for the size I needed and love the colours. Prompt delivery and the packaging is nice. Will be buying more . Thank You”

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“Fast delivery and very well packaged. Good communication. Photo frame beautiful. Bought as a wedding present, as yet recipient has to let me know she thinks! I'm sure she will be pleased.”

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“Lovely quality picture frames, well packaged and beautifully presented. A great gift.”

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“Beautiful frame and very well packaged with fast delivery. Highly recommended.”

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“I have bought picture frames and candlesticks, some of which are presents for Christmas. The quality is excellent and they look beautiful”

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“This is the fifth frame I have bought from Addison Ross. The Silver Bamboo range is amazing and great for all the grandchildren. Tasteful design and is unique. Would highly recommend.”

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“Bought a great little walnut photo frame. Excellent quality. Very pleased with it. Thank you.”

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“Very pleasant and efficient experience, I would certainly recommend you and use you again. Elizabeth Denning”

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“My photograph frame is first class , however I wanted several smaller sizes of the same type of frame - but it said unavailable. If I give you the number & dimensions of the same type of frames are they available? Ian very pleased with the product.”

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“Excellent service. The product came beautifully packaged”

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“Second hand is so loud to the point it keeps my wife and I awake. Nice clock BUT NOT SILENT”

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Hi Craig, So sorry to hear you were not happy with your order. Our team will be in touch with you over email to sort this out. Kind regards, Addison Ross

“Excellent service beautiful frames, d3cent price with 4 for price of 3 option.”

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“Excellent service, quality of product (photo frame), packing, and price. Have used before and very happy to recommend.”

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“Amazing prompt service and everything so well packaged. A really great company. I've been buying your things for years!”

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Addison Ross is rated 4.8 based on 2,941 reviews