Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.50

4.5 Rating 894 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 894 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Addis Housewares Ltd 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Addis sink drainer is ok.. however, we were hoping for a slightly thicker metal/cover frame, which we had previously, but not sure it was 'Addis'. We shall continue to use this drainer but will keep an eye out for something slightly more solid with the exact same shape. By the way the package when delivered was crushed completely but the drainer ok, just missing a 'foot' on one of the corners.”

Helpful Report

Posted 2 years ago

Hi, Sorry to hear you don't feel the quality of your drainer is very good. We will forward your feedback onto the production department to look into. With regards to your missing foot on the drainer, please send us an email to info@addis.co.uk with a photo of the part needed and we will see if we currently have stock of the spare part to send you. Kind Regards, Addis

Posted 2 years ago

“The addis super dry plus mop was excellent but the so called steel scourer rusted within a couple of days and I had to throw it out. It was totally useless.”

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Posted 2 years ago

“Shame have to pay for returns osnt realise , wasn't worth to return an item that i order wrong size in error. Would definitely avoid buying from you again in future. Most other companies I've used can return at drop off point with no cost”

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Posted 2 years ago

“product was good quality. delivery was slow. and found it a lot cheaper in a shop after buying it 😒”

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Posted 2 years ago

“The dustpan is like the old one I had but the bruhes are not as good cheap imitation of the fine brushes they used to supply”

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Posted 2 years ago

“The bin is a perfect size for our unusually narrow cupboard, but came in a different colour than that requested (white not grey) and took longer than expected to arrive.”

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Posted 2 years ago

“The small brush is excellent. The dish drainer is not as good as the model it has replaced. It doesn't have enough space to hold a large cooking utensils, a standard mug for tea/coffee and not many of plates are supported by the rack section.”

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Posted 2 years ago

“Initially had some difficulty using a discount code but Customer Service was helpful and situation resolved. Order processed and very happy with delivery.”

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Posted 2 years ago

“Quite a long wait for item to be delivered. And not much updates on situation of delivery.”

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Posted 2 years ago

“With the greatest respect what can I say it’s black it’s a bin and holds rubbish in the most fantastic way Well done Addis 😁”

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Posted 3 years ago

“Ordered a bottle which is good but it’s not working properly because the spring fell out of the attachment so it’s not spraying”

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Posted 3 years ago

“I am happy with the products I ordered but it took a week to acknowledge my online order, another week before I received a link to track my parcel (no acknowledgement of despatch), and another three days before it arrived. I was not at home because I failed to go online each day to check whether it would be delivered that day.”

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Posted 3 years ago

“Does not seem as strong as previous bins i have had , also the two sticky lables took lots of time and effort to remove no need for two lables .”

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Posted 3 years ago

“Washing up brush from Addis is strong and well shaped. Previous purchase of Addis washing up bowl and bucket also strong, durable, good size and well-shaped. Only item I would not buy again from Addis is kitchen caddy waste bags. They are flimsy. In detaching one from the next it is very easy to rip them so they end up with a hole in the bottom.”

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Posted 3 years ago

“The nice new washing up bowl has just replaced 2 previous ones within far less than 10 years. Why do you boast about a 10 year guarantee when this seems to be untrue?”

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Posted 3 years ago

“Drainer needs cutlery section.”

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Posted 3 years ago

“The addis range is very good, however the delivery time is way too slow”

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Posted 3 years ago

“Addis floor mop is easy to use but leaves the floor a bit wet as the wringing mechanism is not very good. Nowhere near as good as my old mop which had worn out.”

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Posted 3 years ago

“Communication good, when I asked questions, they were answered within 3 days. Picking - awful. The box of an under sink rack was covered in dust and both seals were open, also rendered untuck by dirt. Haven't used the rack yet, this is purely about my first interaction with the company.”

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Posted 3 years ago

“Feels a bit flimsy, not sure it would take a whole load, but in truth perfect for student accommodation where there's so little room”

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Posted 3 years ago

Addis Housewares Ltd is rated 4.5 based on 894 reviews