Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.50

4.5 Rating 894 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 894 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Addis Housewares Ltd 5 star review on 2nd October 2024

Anonymous // 01/01/2019

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“Fabulous customer service. Solved our issue in time, and threw in some free products for good measure.”

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Posted 9 months ago

“The Laundry Basket was exactly as I expected and was delivered on time.”

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Posted 10 months ago

“Great products very slow delivery compared to other companies.”

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Posted 10 months ago

“Replacement for the one that has just worn out. If this new one lasts as long I will be very pleased.”

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Posted 10 months ago

“Good product at a fair price apparently made in the UK. What's not to like?”

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Posted 10 months ago

“Excellent housewares delivered very swiftly. I'm very impressed by the quality of the goods.”

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Posted 10 months ago

“Excellent product and speedy delivery from online ordering.”

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Posted 10 months ago

“Service efficient. Bowls I ordered as expected but the plate rack was disappointing as it isn't big enough to cope with the draining of plates. It is a pity because the quality of the of material used was good but the item simply is not efficient.”

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Posted 10 months ago

“Great service, range of products and good prices”

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Posted 10 months ago

“I wanted to replace an old washing up bowl. Having other Addis products that have lasted for years I was pleased to find the Addis Housewares Ltd website. The site is easy to navigate, photos are informative and prices very reasonable. Easy transaction, fast delivery, happy customer.”

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Posted 11 months ago

“Good quality, fairly priced”

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Posted 11 months ago

“Really pleased to be able.to buy from an Eco Range. Items - bowl, drainer and cutlery drainer - exactly what I wanted.”

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Posted 11 months ago

“We have bought really expensive bins which always get faults! Our Addis bin is strong, well made and just what we were looking for. The name Addis is a respected name!”

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Posted 1 year ago

“Excellent quality”

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Posted 1 year ago

“Just the right size to fit into the small space in my bathroom”

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Posted 1 year ago

“Thank you for an excellent response to my order for replacement items which were delivered promptly and as requested. Thank you from Mr Phil Halligey.”

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Posted 1 year ago

“Bowl fits sink perfectly and looks good in purple”

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Posted 1 year ago

“Customer service is none existent. Never did speak to anyone and no response from my message. No communication at all. Not a happy customer. The item turned up dented, didn’t ring customer service as I knew it would be a waste of time. Would never order anything again.”

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Posted 1 year ago

Good Morning Karen, Sorry to hear you were unhappy with the customer service received. I am unable to find a message from yourself, so I do apologise that you didn't receive a response. Please note that our phone lines are open 8:30am-4:30pm Mon-Thurs and 8:30am-4:00pm on Fridays. We are only a small team so sometimes if we are already on the line you may not be able to get through. You can also reach us on info@addis.co.uk where we aim to respond within 5 working days, but usually much quicker than this. Kind Regards, Addis

Posted 1 year ago

“Good service. great product. And I think UK made!”

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Posted 1 year ago

“Replacement bin lid very quick transaction. It's perfect excellent service Addis”

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Posted 1 year ago

Addis Housewares Ltd is rated 4.5 based on 894 reviews