Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice people to talk to, found a solution for delivery. Would recommend. Slight damage to the item when I opened the box but they wouldn’t have known when it was dispatched so I’m sure we’ll get that fixed.”

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Posted 4 years ago

“I ordered Step2 rollocoster for my kids which was expected in stock on 22/12. I risked it as I knew this would be something they will really like. As expected this was in stock on 22nd and with me on 23rd so Santa was able to give it to my kids on Christmas morning :-) thank you Activity Toys!”

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Posted 4 years ago

“Quick delivery and brilliant product”

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Posted 4 years ago

“The product overall is good but was hugely disappointed that even with brand new batteries the torch does not work. I expected more given the price :(”

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Posted 4 years ago

“This roller coaster is well made, strong and sturdy. Our pre order arrived just in time for Christmas even though there were delays with the container ships getting into port. Well done and thank you for your hard work.”

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Posted 4 years ago

“First class product and a first class service”

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Posted 4 years ago

“Everything was excellent. The delivery driver very smiley and nothing too much trouble, Santa about to construct the swing”

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Posted 4 years ago

“Ordered two Triker bikes on the 8th December which arrived the very next day! The price was very good compared to others and they had stock so overall very pleased.”

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Posted 4 years ago

“very good sturdy swing for my two year old grandson, ordered the plum baby seat with the swing but unfortunately it had a crack where the ropes come through, contacted plum directly with pictures etc and new seat arrived in 24 hours, very well packaged and no damage. The baby seat ordered from activity toys arrived just in the clear plastic bag, so my advice to activity toys is to package this product with some added padding to avoid dissapoinment and and cost of replacement.”

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Posted 4 years ago

“Service was fantastic! I ordered on afternoon and the desk arrived next morning. Lots of useful information about the desk on the website and much cheaper than other suppliers. Thank you”

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Posted 4 years ago

“I still haven't received my order and I'd like to know when it's coming then I will leave a review”

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Posted 4 years ago

Good Afternoon, The Thomas Bed is showing as delivered 7/12/2020 as requested. If you have any issues can you please contact us at mail@activitytoysdirect.com. Kind Regards, Beth

Posted 4 years ago

“Amazing Service was here with me the next day ! very helpful too , I bought the step up 2 unicorn it is for Christmas so not opened yet. Will purchase again the future .”

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Posted 4 years ago

“I am very disappointed that there were missing parts in the package, missing bolts and feet! I liked other products from you, but I will not order! You turned out to be an incorrect store! Don't do that! You are losing valuable customers!”

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Posted 4 years ago

Good Afternoon, We have contacted you directly to resolve your issues but we have yet to hear back from you. Kind Regards.

Posted 4 years ago

“Excellent service n contact when needed”

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Posted 4 years ago

“Great service, a part was missing when the toy arrived, but after a quick email it was here within days Thank you”

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Posted 4 years ago

“I ordered a Plum 2 in 1 swing. It arrived with free delivery within 24hours of purchase which was brilliant. Unfortunately after trying to assemble it 3 times with no success we realised it was because we had a wrong part and was missing a part we needed.”

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Posted 4 years ago

Dear Kirsty, I can see we have resolved asking Plum to send the correct parts. If you have any issues do not hesitate to email us. Kind Regards, ATD

Posted 4 years ago

“I bought this for a Christmas gift therefore unable to provide a review on the product. The ordering service was very good from the item being out of stock, I was sent an advisory the item was in stock. I placed an order & received information when this item would be delivered which it was when stated. Thank you”

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Posted 4 years ago

“Delivered very quickly.. iv not opened yet as its a Christmas eve build for christmas morning..if you understand 😏”

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Posted 4 years ago

“very happy , very Fast delivery, good quality can’t wait until Christmas so my 2 years old son play with his train”

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Posted 4 years ago

“Excellent service delivered very promptly thankyou !!”

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Posted 4 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews