Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was exactly what I asked for the delivery lady was so thoughtful she came to the door without the box first of all to make sure my grandson wouldn’t see it fabulous service Ibwill be using the company again”

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Posted 7 years ago

“Had no problems with order and it arrived on time”

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Posted 7 years ago

“Order arrived on day expected good friendly service. Xmas present for the grandchildren .”

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Posted 7 years ago

“Pre ordered and my order was delivered within 48 hrs of the date they expected stock in - excellent”

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Posted 7 years ago

“My package came damaged witch i was disappointed”

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Posted 7 years ago

“Item arrived in record time and in perfect condition - would have no hesitation in ordering from Activity Toys again!”

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Posted 7 years ago

“I have bought a Thomas the Tank Engine roller coaster that I believe my son will really enjoy for Christmas. The big disappointment is however for the price all you receive is a basic blue train. I really did not expect to have to stick over a dozen stickers to make this look like Thomas. It will also inevitably not last well outside with a little boy playing on it in all weathers. A cheap option should not be produced for parents paying over £100 for these toys.”

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Posted 7 years ago

“Delivery was very prompt, 2 days after order was done online”

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Posted 7 years ago

“This is a present for my grandson for Christmas he will be thrilled with it thanks”

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Posted 7 years ago

“Customer service and ease of purchase were second to none. Excellent staff.”

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Posted 7 years ago

“From the first contact with Activity Toys Direct. The person I dealt with could not have been more helpful and very knowledgable about the product I wanted. Ringing from Republic of Ireland he made my purchase so easy . Pleasure to deal with and a perfect gentleman. Thank you Mr Garry Tinnisswood. A credit to your company.”

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Posted 7 years ago

“Price of the product was very good and ordering it was a pain free process. Delivery was quick and included in the price which is great Product arrived in good condition (although haven't opened it yet). However, delivery was planned for the Friday (and I stayed at home to ensure we received it as it is a present and had to arrive this week the latest) and nobody came. I emailed you on the day (as I know it is sometimes difficult to find the house) to get a confirmation of what caused the delay and when the delivery would be and no one got back to me. I finally found the parcel by chance last night as I took the bins out as it was left outside the back door. We expect it was delivered on Monday as it definitively wasn't there at the week-end but it would be good to have a note through the door or feedback from yourself about the status of the delivery as we have assumed for 4 days that the product hadn't arrived.”

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Posted 7 years ago

“Excellent ordering & delivery provided. Will defiantly use again & recommend to a friend. Kitchen a Christmas present for our grandson.”

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Posted 7 years ago

“Delivered on time. Good value.”

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Posted 7 years ago

“Delivered in time. Well wrapped.”

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Posted 7 years ago

“Very prompt delivery and all parts appear to be included. Ordered Plum marmoset double swing.”

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Posted 7 years ago

“I'm very happy with your service I was inform with what was happening all the Time thank you for getting it to me on time for my parent and toddler Christmas party”

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Posted 7 years ago

“I bought the step 2 choo choo & then a few days later the extra trailer. The purchase went really smoothly and the delivery time was perfect 👌🏼”

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Posted 7 years ago

“This is a Christmas present for our grandson. Very sturdy think our grandson will love it.”

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Posted 7 years ago

“I got excetly what I have ordered It is fantastic swings for the garden”

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Posted 7 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews