Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was a Christmas present for my daughter had a missing part no instructions and I’ve tried to contact to get the part but nothing really expensive and really annoyed”

Helpful Report

Posted 3 years ago

Dear Blake, I am sorry to hear of this. Our offices do close over the Christmas period and we only returned on 4th January, I believe your request was dealt with the day we got back into the office. Again please accept my apologies for any inconvenience this may have caused. Kind Regards, ATD

Posted 3 years ago

“Excellent Service as promised next day delivery”

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Posted 3 years ago

“Ordering was simple and delivery was very fast. My boy whose almost 2 loves his step 2 roller coaster. I wasn't sure he would be able to use it but he's been nonstop on it. Lots of laughter and hours of fun. Worth every penny”

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Posted 3 years ago

“Bought as a last minute extra Christmas present for our 2 grandsons aged 2 and 3. Delivery was prompt despite the time constructions. The boys loved playing on it on Christmas day and knew exactly how Father Christmas had managed to get it into Grandad's shed! It slotted together very quickly. We were so impressed that l think that the extension pieces may well arrive for Easter. Far better than chocolate!”

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Posted 3 years ago

“Had never heard of before so was a little tentative - however delivered super fast with no issues - great price and delighted with service!”

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Posted 3 years ago

“The speedy delivery was great and so was the communication. However my item came with 2 missing parts. So when the present was unwrapped it couldn't be used. However I he emailed and hopefully I can have the parts sent to me by post”

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Posted 3 years ago

“Absolutely fantastic. All the children loved it and it can be used inside or outside. Worth every penny. I saw how popular it was at a party and had a bit of trouble finding one! Thank you Activity Toys Direct. Three little boys are now very happy! 🥰”

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Posted 3 years ago

“I love this site. Loads of varied . Can’t wait to get one of your play houses for the garden.”

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Posted 3 years ago

“Delivered as stated! Not built yet as a present for grandchildren for Christmas!”

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Posted 3 years ago

“Didn't wait long for it to be delivered No missing pieces Easy to assemble Looks fab Can't wait for my 2 yr old granddaughter to see it boxing day x”

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Posted 3 years ago

“Ordered a desk for my Granddaughter who is 4 and I love it. Came within 2 days, easy to assemble and is sturdy .. can’t wait for her to see it.”

Activity Toys Direct 5 star review on 19th December 2021

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Posted 3 years ago

“Very competitive great products and speedy delivery.... Very happy”

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Posted 3 years ago

“I am still waiting for it to be delivered”

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Posted 3 years ago

“This company is lovely. really great customer care that care about there customers. Really recommend”

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Posted 3 years ago

“Really impressed with how quick I received the kitchen. Very good service”

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Posted 3 years ago

“This is a Christmas present for my granddaughter so she hasn’t received it yet but I am sure she will be delighted”

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Posted 3 years ago

“Purchased an art table for Christmas, it was delivered and placed in my garden where nobody could see it. No notifications from the delivery company at all to say it was placed there. Found it 10 days later absolutely soaked in rain. Got a reply from activity toys direct saying it'd robust. No further action. Quite disappointed”

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Posted 3 years ago

“Lovely, colourful unicorn roller coaster for my Granddaughter's main Xmas present. Very robust looking. She will love this an get many years of enjoyment out of this toy. Came nicely boxed up all parts were present an the delivery was very prompt too. I would highly recommend this roller coaster..”

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Posted 3 years ago

“Item came packaged very well and of great quality, a lovely present for my grandson for his cars and trains and no doubt endless fun.”

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Posted 3 years ago

“Superb activity table and very sturdy.”

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Posted 3 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews