Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,962 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The swing I purchased was exactly how I thought it would be. Children having lots of fun with it.”

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Posted 5 years ago

“We were very satisfied with the products however there was no screws in the box . At the price we paid you would expect screws to be included . This was a gift and could not be used until we were able to visit a hardware store to purchase screws”

Helpful Report

Posted 5 years ago

Dear Lindsay, I am sorry to hear this. Had you contacted us we would of been able to send screws to you for the next day. Kind Regards, ATD

Posted 5 years ago

“It was exactly as expected. My Grandson loves it and has quickly worked out how to climb up to the chute. I like the fact it has a big size platform as when they’re young some chutes can be awkward at the top. He is a bit younger than the age group but he wouldn’t be out in the garden on his own (16months). Not sure that it would do him till he’s 6 as it would depend how tall he gets. It’s very sturdy and was relatively easy to put together. Delivery was next day on time.”

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Posted 5 years ago

“Bought for our grandson he loves it.”

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Posted 5 years ago

“Great product, great customer service.”

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Posted 5 years ago

“Super fast delivery and my 3 year old grandson loved it for his birthday! Peddling a bike was a struggle before the go kart arrived he jumped on and peddled straight away. When constructing make sure you have the right wheels on front and back as they are different sizes!”

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Posted 5 years ago

“Excellent item a step 2 desk, packaged well and delivered well on time and considering we are in a pandemic this is a great site to shop at”

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Posted 5 years ago

“Superb equipment. Took 1 and a half hours to assemble by myself. My special needs son absolutely loves it. Delivery was quick with no hassle.”

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Posted 5 years ago

“Great service with very quick delivery Product was just as explained Very happy would definitely use this company again”

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Posted 5 years ago

“Bought for our grandson’s first birthday as he had moved back from California where these are very popular and his old one was left behind. He loves it and manages the horn himself, it doesn’t need a battery. It’s noisier than his old one but he doesn’t mind! Delivery excellent, we were kept well informed of delivery time, easy to assemble.”

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Posted 5 years ago

“Excellent service and quality products, keep up the good work. Thank you.”

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Posted 5 years ago

“Great product, good delivery”

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Posted 5 years ago

“Great service, received next day! Easy to assemble and children age from 1-5years all love it!”

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Posted 5 years ago

“Place an order Friday, schedule for delivery monday. Arrived exactly as promised. 1 part was missing in one of the boxes, preventing construction of the frame. Called up, and within 1 hour they got back to me saying the part had been dispatched for delivery tomorrow. It arrived before lunch the following day. Kids love it. Brilliant service from these guys. Would use again.”

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Posted 5 years ago

“Super fast delivery, very pleased with water table little boy loves it!!”

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Posted 5 years ago

“Came quickly and product was as described.”

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Posted 5 years ago

“Excellent communication, fantastic customer service and delivered so quickly! My children are thrilled with their new swing. Good quality and easy to assemble. Thank you!”

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Posted 5 years ago

“Item arrived pretty quick . Was £100 cheaper than amazon”

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Posted 5 years ago

“We were promised delivery 10 days ago on the 4th of June and are still waiting! No delivery date has been indicated.”

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Posted 5 years ago

“The service from the company very good, but what let them down was the courier. They did not deliver when they said they would, no text or email to say why,no one answering the phone on the day. On the following day when we finally got though they could even tell us where our product was.”

Helpful Report

Posted 5 years ago

Activity Toys Direct is rated 4.6 based on 2,962 reviews