Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,962 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“HI, Everything was dealt with as stated. I have not opened the box yet as it is a birthday present for my grandson.”

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Posted 8 years ago

“Fabulous swing! Kids couldn't be happier! Very sturdy and good quality. Delivery and customer service was outstanding.”

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Posted 8 years ago

“Really pleased. Nice product at a good price and delivered when arranged. The courier was particularly thoughtful as he realised it was a gift and asked if the child was around (which he was) and offered to put in the back garden where my son wouldn't see it. A little thing but it makes all the difference. Will definitely order again.”

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Posted 8 years ago

“Quick delivery and a fantastic toy. My 2 year old loves it.”

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Posted 8 years ago

“Straightforward to deal with,just as it says on the tin---well done!”

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Posted 8 years ago

“Very sturdy, nice looking swing. Looks like it will last year's.”

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Posted 8 years ago

“Bought the paw patrol water table,product was good,delivery was when requested,website easy to use.No issues except for the box being damaged which resulted in the stickers inside being slightly crushed,we used them as it was my son's birthday the following day but wouldn't expect it to be delivered with damaged packaging.”

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Posted 8 years ago

“Quick delivery and a great product, easy to put together and our son loves it. Highly recommended”

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Posted 8 years ago

“Swing set ordered 2.30pm and arrived the next day! Took a good 3 hours and two men to put up but no problems otherwise. Very solid and my daughter and cousins will.enjoy it so much.”

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Posted 8 years ago

“Super quick delivery. All very well packaged and everything labelled very nicely with extremely thorough and easy to follow build instructions. The kids love the finished product - tip top company to deal with”

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Posted 8 years ago

“Fantastic quick delivery. The Castlewood with Crazywavy slide is perfect for our children (4 & 6 years old). It was a little more difficult to construct than we anticipated (getting the roof square took a while!) but it's great quality and the instructions were easy to follow. Very happy.”

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Posted 8 years ago

“Ordered on a Friday here on the Wednesday Lovely item and as described. My son was over the moon Easy to assemble and easy to clean Fabulous”

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Posted 8 years ago

“Great service. Item arrived quickly and in perfect condition.”

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Posted 8 years ago

“I would like to give this 10 plus ☆ if I could as I defo recommended this company. I have ordered bits from here before and just placed another order with them which they was able to meet my needs that I need. I'm so great full to the staff especially Beth and Gary thank you and look forward to placing more orders with the company 😊”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Prompt delivery. Greet services. Thanks”

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Posted 8 years ago

“Ordered the item and was told that it would be on a next day service. I was let down and still not received my delivery. Wouldn't use again!”

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Posted 8 years ago

We're very sorry that you did not receive your item on time. We have been in contact with our account manager at TNT who has informed us that your item was misrouted yesterday and is the cause of you not receiving your item. and TNT have assured us that your item should be deliver your item today before 6pm.

Posted 8 years ago

“Order was sent quickly and on time, the company they use were very good as you are able to reschedule delivery or collection or arrange for it to be left elsewhere which was very convenient”

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Posted 8 years ago

“It was very easy to order on the web site, at a competitive price. The parcel arrived on the specified delivery date. Cannot review the Crabbie sand table as it was a gift......and not sand table weather yet.”

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Posted 8 years ago

“Very easy & quick order. Good price”

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Posted 8 years ago

Activity Toys Direct is rated 4.6 based on 2,962 reviews