Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Play centre arrived on time and communication was very good”

Helpful Report

Posted 7 years ago

“Checked but not yet built as it is a birthday present for twin grandchildren. On first glance seems to be of good quality. I will add to this once constructed.”

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Posted 7 years ago

“Despite damaged box, sand table fine - just as advertised”

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Posted 7 years ago

“Great service. Cheaper than j found anywhere else.”

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Posted 7 years ago

“Excellent !!! My son loves it! 😁”

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Posted 7 years ago

“Delivery etc was fine. Product itself is poor quality to be honest for the money, if I'd paid full price it would be sent straight back. Chunk out of bottom on one of the corner panels. Don't pay attention to the complete in 4 steps, when you take it out the box is a lot of parts, some have predrilled holes some don't, some don't line up very good. All in all I really wish I went with I seen on another website.”

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Posted 7 years ago

“Straight forward enough to build. Some screws didn't take hold to the wood as they were not quite long enough or didn't catch the grain of the wood”

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Posted 7 years ago

“Everything as promised, together with the cheapest price I could find!”

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Posted 7 years ago

“I’m really sad to say the easel was broken! The wood around the frame is broken making this item unusable.”

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Posted 7 years ago

“We chose this company over many even though it was more expensive than others as they cater for exactly what we expected. However, the package arrived (on time) and we put it aside until the night before my sons birthday when we attempted to build it for him to wake up to. Unfortunately, all of the washers we required were the incorrect size so had to wait until our local hardware shop opened to buy the correct ones. Once purchased, we again made an attempt to build it that evening. Again our attempts were thwarted as one of the ‘T-Bolts’ began to cross thread and Rip the wood apart in the process. Again now, having wait until the next day to buy a new bolt. We have now, eventually built the swing to a safe manner but we’re extremely annoyed that for the price we paid the quality of packing and parts was awful and we couldn’t simply phone someone to explain what was occurring. Everything has to be done via email so could potentially have taken days to receive needed replacement parts. Will not be using this company again, will buy from a company I can wholeheartedly trust”

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Posted 7 years ago

“The Berg go kart I ordered is excellent quality and my Son is delighted with it. The delivery was a day later than requested but regardless was still quick and, unlike other companies I tried to order from, Activities Toys Direct stuck to their free delivery promise rather than trying to add a massive surcharge just because I live on the North West Coast of Scotland which is very much appreciated. I would definitely use Activity Toys Direct again and will recommend to others Kind regards Fiona”

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Posted 7 years ago

“Was supposed to have my Item last week but apparently they over sold the whisper rider cruiser blue car, so now I’ve got to wait till next Thursday.”

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Posted 7 years ago

“Very happy- efficient and easy to put together”

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Posted 7 years ago

“Swing great but sent wrong washers we had to but these to build”

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Posted 7 years ago

“Very pleased with it ,good quality and my grandson loves it .”

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Posted 7 years ago

“My son loves it”

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Posted 7 years ago

“Very fast delivery, all correctly delivered, very good product for the price - will buy again and recommend to friends and family. Many thanks”

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Posted 7 years ago

“Grandchildren happy with roller coaster.thank you.”

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Posted 7 years ago

“most competitive price for the plum colobus swing i found online, and free next day delivery! cant really ask for more! excellent service throughout.”

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Posted 7 years ago

“I placed my order on Wednesday 25th of April and the discovery woodland treehouse and giant wooden sandpit arrived the next day!!!!! I live in the North West highlands of Scotland and I had tried to place an order for the same items with 3 other companies which all refused to deliver to my address. I placed my order with Activity toys direct and was stunned when I received confirmation that my order was accepted and the despatched. Not only that but Activity toys direct supplied it £100 cheaper than their competitors!!! It is now installed in our nursery garden and the children LOVE it. Thank you Activity toys direct!!!”

Helpful Report

Posted 7 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews