Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 23rd March 2024

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to install and the kids love it. Takes my weight, great idea.”

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Posted 5 years ago

“Fantastic service , very fast delivery!”

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Posted 5 years ago

“Very good toy would recommend it as long as you have about a month to assemble it 🙄”

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Posted 5 years ago

“Great place to shop for kids”

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Posted 5 years ago

“Unable to write a review as i have not yet received any of my items ordered”

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Posted 5 years ago

Hi Alicia, As discussed via email, your order on back order and your items will be sent once both are available. Please note, review emails are automated to be sent 14 days after purchase. This is stated in the email. Kind Regards, ATD

Posted 5 years ago

“Ordered a step 2 hotwheels play table for my sons birthday. Arrived on the correct day and delivery driver was lovely. Great product and service.”

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Posted 5 years ago

“Excellent service , prompt, good price. Was a God-send in lock down time. Thank you. Recommended”

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Posted 5 years ago

“Good quality! Prompt delivery! 2 year old can fit inside.”

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Posted 5 years ago

“I found the site by accident while trying to source a water table that was sold out everywhere. The price was beyond great (a negligibly more expensive than Argos). I was really lucky to secure a table. I believe due the high demand I ended up paying for 2 as the system was not accepting a payment for 1. An amazing lady got in touch within minutes of placing the order and explained that they had only 1 and if I wished a refund. I received the refund within minutes of replying and received the table less than 24 hours after placing the order. An exceptional customer service, product and value. A highly recommended retailer and would definitely be visiting again. Thank you so so much for making the lockdown so much less stressful.”

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Posted 5 years ago

“Brilliant trampoline just what we were looking for. Really Easy to assemble actual trampoline, however digging the big 14ft Wide by 21/2 foot deep hole not so easy! Kids love it though so happy parents”

Activity Toys Direct 5 star review on 17th April 2020

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Posted 5 years ago

“Bought this for my 21months twin girls so I can go for a walk and they can enjoy coming along. They love it! They get to sit together ( and as big as a double buggy trying to get around places) looking around at the world and waving to people defo a great buy!”

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Posted 5 years ago

“My boys love it. Easy enough to put together & a good size. Very happy with it”

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Posted 5 years ago

“Order cancelled and refunded. No communication, no contact from activity toys direct. Won't ever use this company again.”

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Posted 5 years ago

Hi, You had asked for your order to be cancelled via Facebook Messenger. Once cancelled and refunded you changed your mind again. We then offered this item back to you as this was the last in stock. This you declined. Kind Regards, ATD

Posted 5 years ago

“Came within 24 hours! So pleased. The kids love it!”

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Posted 5 years ago

“So helpful and fast delivery on step 2 outside all round fun patio set my little girl loves it”

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Posted 5 years ago

“My girl loves her toy kitchen Very much”

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Posted 5 years ago

“Best price found on the internet, for the item purchased.”

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Posted 5 years ago

“Arrived very quickly despite the challenging times we are all facing. Great quality and easy enough to set-up.”

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Posted 5 years ago

“Brilliant service and a fast next day delivery”

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Posted 5 years ago

“The car is fantastic! Many thanks!”

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Posted 5 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews