Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service. Really easy to place an order. Delivered the next day. I can’t fault this company. I have had no problems. Thank you.”

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Posted 2 years ago

“Would recommend great toy”

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Posted 2 years ago

“I ordered the trolly for my two little grandsons, absolutely over the moon with item. As are my two grandsons. Definitely worth the money well made, sturdy the boys love it. No issues with rough bumpy ground either, easy to pull along.”

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Posted 2 years ago

“Very impressed with this company and their communication and honesty. Ordered unicorn step2 rollercoaster for next day delivery expected Monday, it hadn’t arrived by the Friday so phoned them and my order had been missed somehow and they were apologetic and were posting that day for delivery Monday, got a courtesy phonecall on the Monday morning to let me know what time my parcel would arrive. Anyways, the rollercoaster is fab the kids love it , even my 1 year old uses it. Hopefully it is robust and kids can get many years of fun out of it. Took me only 20 mins to assemble the coaster and the ride on toy, didn’t have a hammer so had to improvise with a wooden stick so took a bit longer. I ordered the extension kit too and it’s worth the extra 80 quid fo sho. Hoping they do extra extension kit”

Activity Toys Direct 5 star review on 27th June 2022

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Posted 2 years ago

“Good delivery, fair-ish price but sub-standard wood used throughout. All wood components had cracks, splits & uneven cuts. Metal & plastic parts were perfect. Main beam had 95% slit running across. Was told by customer services just to accept it. If this had been furniture or any other wood product, it would not be acceptable, but they seem happy to send out severely split wood products. I would not recommend.”

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Posted 2 years ago

“Absolutely fantastic service and product. Recommended to everybody and I believe the exit dome is now sold out so I'm guessing that's good advertising”

Activity Toys Direct 5 star review on 26th June 2022

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Posted 2 years ago

“Unbelievable product , kids love it , amazing delivery service too , all round well worth the money ❤️”

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Posted 2 years ago

“Quick delivery, and everything works as it should really pleased with it.”

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Posted 2 years ago

“The waterfall discovery wall is brilliant for our two year grandson and his four year old brother. Prompt delivery”

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Posted 2 years ago

“Brilliant company, delivery was quick and when we had pieces missing they shipped replacements and a treat to compensate the delay. So impressed with the customer contact and service. Would definitely buy from them again!”

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Posted 2 years ago

“Good service and Quick respons, thank you;)”

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Posted 2 years ago

“Great service, super fast shipping and the items good quality. Thanks 😊”

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Posted 2 years ago

“Lovely sturdy product my boys love it”

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Posted 2 years ago

“from purchasing to receiving my order , kept informed of delivery and information if I didn't receive order or any problems will use Avtivity Toys Direct again and highly recommend them.xx”

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Posted 2 years ago

“Great price and arrived earlier than expected. Great service.”

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Posted 2 years ago

“Great sturdy table and umbrella, my grandchildren love it, a really great buy 😀😀”

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Posted 2 years ago

“4yr old granddaughter loves it. Plenty of room to turn and play from her wheelchair. Very easy to assemble, just need a philips screwdriver.”

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Posted 2 years ago

“Unfortunately arrived missing key pieces. Still waiting for response”

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Posted 2 years ago

Hello, we have received your email. Terribly sorry to hear this. We have replied to your email asking which parts are missing. We are yet to receive a response. Please let us know what you are missing and we can resolve asap. Kind regards, ATD

Posted 2 years ago

“Product looked like it was dragged around the warehouse it was a birthday present for our Granddaughter am not happy am awaiting your swift response”

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Posted 2 years ago

“Quick delivery and great product. No issues.”

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Posted 2 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews