Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the very few companies that a) deliver large items to my address and b) without a huge additional surcharge. I live near Inverness but am frequently denied delivery from major online retailers because my postcode is shared with the Scottish Islands. Thank you Activity Toys!!”

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Posted 2 years ago

“We purchased a Water Table for our grandchild’s 2nd birthday. It arrived promptly and my husband found it easy to put together. It is sturdy and our grandchild loves it. It looks exactly as the photos online.”

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Posted 2 years ago

“Final took me ages to get this to the final stages and to find that there were 9 screws missing. Considering the cost of the item it seemed a bit annoying that you couldn’t provide all the pieces required”

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Posted 2 years ago

“Excellent service and reasonable prices.”

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Posted 2 years ago

“The new Plumb swing was bought to replace a previous Plumb swing that had given almost 10 years of excellent service. An excellent product at a fair/reasonable price”

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Posted 2 years ago

“Amazing service, ordered and delivered next day. Item as pictured and the children have had fun playing with their new garden water toy.”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Good solid pieces easy to put together works great looks great grandson loves it”

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Posted 2 years ago

“Exactly what I expected. Fast delivery. Everyone loves it”

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Posted 2 years ago

“All the kids loved playing with this, the water is shallow so ideal for the little ones, being a registered childminder safety is very important has been ideal for cooling off, great for soaking my feet in after a busy day. 😂”

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Posted 2 years ago

“Fantastic dome fitted to bestway metal frame pool closes over and saves the need for fitting a cover every night, the kids can now go in the pool in all weather's, the pool has heated up really quickly as it acts lika a green house not too difficult to put together The only really minor thing is it could do with ties for when it's folded back to keep it tidy and off the pool and hoping it doesn't harden in the sun too much so I get a few years out of it. Great fast delivery”

Activity Toys Direct 4 star review on 21st July 2022

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Posted 2 years ago

“Done a great job in warming the pool the instructions ain’t that good but we got it done keeps things out to.”

Activity Toys Direct 5 star review on 20th July 2022

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Posted 2 years ago

“Brilliant pool Cover! Although this cover is over twice the price of what the pool actually cost, I can't believe that they weren't thought of (or at least available in this country) before now. Perfect, swim and play time in any conditions, if the wind gets up and brings in a chill then it is easy to just close the lid and crack on. Love it, really love it!”

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Posted 2 years ago

“Can't write a review as I've not received my item says it was delivered but I never received it waiting for you to get back to me.”

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Posted 2 years ago

“The good bits...Very pleased with the product, it is well-made, using good materials and totally fit for purpose. It does exactly what you would expect it to do. The bad bits... Unfortunately, the instruction book was not very clear, with diagrams that were difficult to understand. There were also a number of bits 'left over' however this is intentional, dependent on what size/type pool you are fitting to. I would respectfully suggest that the company look to modifying the instruction book, or perhaps put a more 'user friendly' version online for ease of access. The cover took about an hour to assemble and attach to the pool, and can easily be done by one person with an average understanding of the instructions. Good value for money? Definitely. Would I buy one again? Definitely.”

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Posted 2 years ago

“Super quick delivery, tricky to install but there in the end. Makes the pool warmer and also keep rubbish, debris out”

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Posted 2 years ago

“Great fast service”

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Posted 2 years ago

“Lovely set once assembled but absolute nightmare to put together. Poor instructions and many of the pieces were not even labelled so it was trial and error! Took over 4 hours to put together !!!definitely a job for a tradesman”

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Posted 2 years ago

“I registered for a stock update on Monday, had a notification Tuesday morning that stock was due in by Friday....so I pre-ordered Tuesday morning and the product was delivery Wednesday morning! So impressed and the item is fantastic.”

Activity Toys Direct 5 star review on 8th July 2022

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Posted 2 years ago

“Amazing water table, been looking at a few different ones for a while then came across this one, my girls love it! so much space for them both and friends to play. Very well made and looks lovely.”

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Posted 2 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews