Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,962 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was bought for Christmas so we have yet to put it up. I was disappointed though that the price went up from £179 to £229 before I could purchase the swing only to find out that 10 days later it had been reduced again back to the original price of £179. How unfair is that.”

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Posted 7 years ago

“Love it. My grandson is going to love it. We put it together last night...clear instructions, packaged well and it looked awesome.”

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Posted 7 years ago

“Quick delivery, they look great haven’t set them up yet as Christmas presents. But look great.”

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Posted 7 years ago

“The purchase was smooth and delivery as stated and on time thanks”

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Posted 7 years ago

“Easy and straightforward to order. Dispatch timeframe 48-72hrs is a bit long. Item packaged well.”

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Posted 7 years ago

“Item seems ok but it was delivered with no packageing I have never seen anything like it. Won’t be buying from them again”

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Posted 7 years ago

Hi John. We are sorry that you are unhappy with the item you have receied. All our items are shipped in sealed boxes for carriage, and the items are packaged by the manufacturer. We will pass on your comment on to the manufacturer and apologise for any disappointment caused.

Posted 7 years ago

“Delivery almost the next day! Easy to assemble! Looks exactly like the picture. Lovely product”

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Posted 7 years ago

“Fantastic fast delivery service. Very Friendly customer service”

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Posted 7 years ago

“Dealt with enquiry then subsequent order very efficiently. Delivery delayed until spring which seemed to be no problem at all. Already have a date and email confirmation of delivery.”

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Posted 7 years ago

“Very quick delivery, although the delivery driver left the item at the bottom of our steps not at the front door, my mum was required to lift the item into the house on her own whilst looking after my 1 year old son. I do not think this is right as surely the delivery should be to the actual door! I cannot comment on the actual item as it is a Christmas present so we have not owned the packaging yet.”

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Posted 7 years ago

“Order not yet received!”

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Posted 7 years ago

“Fast free delivery on requested day. Product competitively priced. Not used yet as it is a Christmas present. Good company.”

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Posted 7 years ago

“Easy to use website and delivery prompt as advertised. Excellent service. With regard to the product, the garden swing is a Christmas gift and it may be Spring before it is erected and in use. It does, nevertheless, appear to be made up of solid components. I would not hesitate to use Activity Toys Direct again and indeed, to recommend them to friends and family”

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Posted 7 years ago

“Order was delivered on time. All parts came at once and were conveniently left in the safe place as requested. The Plum Discovery Woodland Treehouse is absolutely amazing! It was super easy to put together and my husband on his own achieved it in well under stated 4 hours. Some of the wood is rough but I think this is just the type of finish and I couldn't expect more. Overall it looks very sturdy and will last our kids years! We will be doing some small modifications i.e. adding climbing grips on the ramp, some mesh around the platform, shade, sandpit at the bottom etc- the layout of this playset allows for so much customisation! We're wrapping the slide and accessories to go under the Christmas tree and can't wait to let the little people explore it!!!”

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Posted 7 years ago

“Very noce toy a little bit expensive but worth it.. very fast delivery”

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Posted 7 years ago

“Prompt service. Order came within 48 hours. Because it is a xmas present can’t review/comment on goods.”

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Posted 7 years ago

“Brilliant quick service”

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Posted 7 years ago

“Very prompt and item as described”

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Posted 7 years ago

“Great service and fab product.”

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Posted 7 years ago

“Thank you for your prompt attention to my order. As specified it was delivered the very next day, in plenty of time for Christmas and I am sure my grandson will not be disappointed when his dad has put the climbing frame together. The only fault I found was that the box itself was damaged, although this has now in any way damaged the goods and all the parts were still intact and in the box.”

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Posted 7 years ago

Activity Toys Direct is rated 4.6 based on 2,962 reviews