ACL Consultancy Ltd Reviews

4.97 Rating 172 Reviews
100 %
of reviewers recommend ACL Consultancy Ltd
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About ACL Consultancy Ltd:

Mis-Sold Investment Claims Managers.

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0800 001 6677



The Old Carnegie Library
361 Ormskirk Road

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Anonymous  // 01/01/2019
A few years ago I had a problem with a private pension scheme and was put in touch with Cordula Lenehan of ACL Consultancy to help sort it out.

Cord is a patient, friendly and non-judgemental person who put me at my ease, which is exactly what I needed at a time when I was feeling a bit of a fool for 'losing' my pension.

She responded to questions quickly, and knew exactly what to do to get the right outcome.

Dealing with the Ombudsman service and understanding the legal process around it is a daunting task for a novice like me, and so employing the expertise of ACL Consultancy to do that work for me has enabled me to recover my lost pension.

Thank you for all you have done.
Posted 1 year ago
I contacted Cord at ACL when my Dad's investment was not returned from Dolphin Trust on the maturity date. Cord gave me excellent advice at no charge and spent an hour on the phone to me when she was out of the office on annual leave. I am in the process of completing the forms to report the IFA for miss-selling my Dad the investment in the first place. Highly recommend Cord and her team they go above and beyond customer service - Excellent service.
Posted 1 year ago
Cord @ACL has been brilliant!
I was very sceptical about being able to claim anything for missed sold investment, she proved me wrong and then some!!
Don't wait, contact ACL, you may well be as surprised as I was.
Posted 1 year ago
I highly recommend Cord and her team they have given me excellant service and support over the last three years in dealing with my case which as been a very mental and physical process to deal with and without Cord experience in dealing with my case I do not feel I personally could have had better care. Once again many thanks Cord and your team for your assistance pver the years. I am more than happy to give you a five star rating
Posted 1 year ago
Very happy with the constant updates, unfortunately not able to help me in this instance but will still keep in touch for support in the future.
Posted 1 year ago
Absolutely fantastic service from start to finish. All aspects of the claim dealt with, without any stress or anxiety on my part. Would totally recommend them for fighting your corner.
Posted 1 year ago
I had little hope but ACL took my claim over and did all the forms filling, collecting and attaching all the required documents to speed up the process.The customer service was excellent with quick emails or SMS for updates or phone calls. I was happy with the price and time it took for the settlement of the claim with funds transferred over to my account soon as it was received in their account. I will use their excellent service again.
Posted 1 year ago
Cordula kept me updated at every step of the way and successfully navigated the obstacles that were thrown up in the course of the process, including an initial rejection of the claim by the FSCS.

I'd happily recommend ACL Consultancy to anyone.
Posted 1 year ago
I found acl online and i could not have found anyone better. cordula did a brilliant job from the very start untill she secured my compensation. i cannot thank her enough
Posted 1 year ago
Please note that Stevenson Pride are advising people to change from Rowanmoor to Assured Trustees to save on fees. Please check with Rowanmoor before doing so, as they will charge you for leaving and some of their fee increases will not affect all customers. Please be advised that Stevenson Pride is no longer regulated by the
Financial Services Authority
Posted 1 year ago
I can't believe that Stephenson Pride has suggested to me to move my SIPP investment into Assured Trustees. ACL explained that a SSAS is a unregulated product and I would have to pay my SIPP provider a fee as well to close it down! Not only did they arrange my Harmony Bay investment in Turkey in the first place, they are back trying to squeeze more money out of me. Thanks to ACL for explaining to me that I should always ask an independent financial adviser for advice before agreeing ever again to move my pension!
Posted 1 year ago
ACL and Cordula were extremely helpful in reclaiming my late father’s SIPP, which they were successful in.
They had not seen a case like ours due to the circumstances before. However, Cordula provided excellent service from beginning to end, updating me regularly.
I couldn’t recommend them enough for the hard work they do!
Posted 1 year ago
Had a good chat with Cordula about SSAS scams etc. Avantis Wealth in Brighton led by the dubious character Mr Rod Thomas, they should definitely be on the BEWARE List. Together with Rowanmoor, they have left our pensions in tatters.
Posted 1 year ago
Just contacted A C L to help me with my mis sold pension only to find out that Stevenson Pride the company that invested my money are not regulated so A C L cannot pursue the claim . Don't trust anyone do some checks before you proceed !
Posted 1 year ago
Thankyou ACL for getting back our SIPP money. Really grateful. Would advise anyone who was advised badly in investing their SIPP to contact this company. Thanks again.
Posted 2 years ago
I contacted ACL for information on behalf of my deceased mother in law and found them extremely helpful. The person I spoke with was very pleasant and professional and took time to give me advice and explained in detail what I should do, even though I wasn't paying them for the service. I would definitely recommend them and would not hesitate to contact them in future should the need arise - thank you ACL
Posted 2 years ago
Absolutely delighted with the outcome of getting compensation and everything that Cordula done for me. I didn’t think we would get anything, but I seen ACL Consultancy online, liked what they had to offer, so applied, and it was the best thing I ever done. Cordula is a busy lady but no matter how busy she is, she will do everything in her power to get you what is owed to you. Always keeping me up to date and with myself being a novice she would give me regular advice with the claim. Can’t thank Cordula enough and if you have been mis-sold a SIPP from an provider, I would be 100% confident and I’m sure thousand others would highly recommend their service.
Posted 2 years ago
fantastic service from start to finish thanks to cordula at ACL they won me companstation when all the other companies had given up,cant recommend enough
Posted 2 years ago
We cannot praise Cordula and ACL Consultancy enough,Cordula rang me after I had made an enquiry online.She kept us informed every step of the way.We did not think we would get a penny,but thanks to Cordula’s hard work and efficiency we got £50,000.I would highly recommend ACL and Cordula.If you had a Sipp and are thinking of seeing if you are owed anything don’t delay contact them,I did and I am so grateful I did
Posted 2 years ago
My dealings with Cordula were enlightening and a relief after surfing so many no-win-no-fee proposals and companies making vast promises on the internet. She continues to be thorough yet realistic about my situation - which has minimal hope of any kind of success due to my failure to complain within the six year rule set by the FCA. If you are reading this and wondering about making a complaint, please: get on with it! The time limits are rigid and I can't tell you the frustration I feel that I missed the boat by just three months.
Posted 2 years ago
ACL Consultancy Ltd is rated 4.97 based on 172 reviews