Ace Safetywear Reviews

Name: Ace Safetywear
Address: Emberton House, Yeomans Way, Bournemouth, Dorset
Rating: 4.71

4.7 Rating 998 Reviews

99 %

of reviewers recommend Ace Safetywear

4.7

Based on 998 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Ace Safetywear:

Everything from protective clothing, footwear and hard hats to first aid kits and goggles. A huge range of products are available to buy online today!

Visit Website

Phone:

01202 240004

Email:

sales@ace-safetywear.co.uk

Location:

Emberton House,
Yeomans Way,
Bournemouth
Dorset
BH8 0BP

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Ace Safetywear 5 star review on 25th October 2023

MISS JANA S

Ace Safetywear 5 star review on 13th May 2023

Stelios K

Ace Safetywear 5 star review on 12th December 2022

Mr Barry C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have been asked to write a review. But haven’t even received the item yet.”

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Posted 6 months ago

“I haven’t received the order and after emailing 6 days ago to chase the order up, I have not had a response….!!??! Any ideas on how to rectify such poor service?”

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Posted 1 year ago

“Over 7 days since we ordered and no delivery , not clearly stated on website when ordered. Considering Screwfix do next day this isn’t professional.”

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Posted 1 year ago

“Still awaiting delivery 4 June since 17/05/22”

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Posted 1 year ago

“I had been looking for some shoes to wear in the garden whilst working for a while. But these are like dragging a brick around with you they are so heavy. The opening is also a tad tight for me I struggle to get into them. Problem with buying online I guess. I also need to read the returns instructions in future before purchasing anything online.”

Helpful Report

Posted 2 years ago

“Every year I normally purchase either a pair of work boots or trousers. On each occasion I have placed an order with Ace, I have had to email/phone up to find out what is happening with my order, as there is never confirmation/correspondence that my order has been processed and sent. It seems that unless you get in contact with them, your order doesn’t progress (whether this is a technical problem or human error?) As stated on their website, the boots I ordered should have been delivered to me in 2/3 days, however this time it took 8 days! And this is like this every year I place an order! Just not good enough! I am now reluctant to use Ace safetywear in the future because of these bad experiences”

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Posted 2 years ago

“Hi I'm not happy because I'm still waiting for my item and I was told that will be with my yesterday but nothing comes so I would like to know what going on please”

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Posted 2 years ago

“Ordered boots on 27th April. Still waiting”

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Posted 2 years ago

“When my order arrives I would be more than happy to write a review. But until then I am still waiting. We all know what Ace Safetywear will blame the delay on so I will not mention it. I cannot recommend this company in fact if my order does not arrive soon I will be claiming my money back.”

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Posted 3 years ago

“Ordered some safety wellies turned up a month later. Tried to contact them about 2 weeks after ordering but no reply at all.”

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Posted 3 years ago

“Not very good at the moment ace safetywear because I haven’t received them yet and I ordered them 10 days ago I realse these are difficult times but I’ve had no contact from you at all and I’ve ordered another pair from one of your competitors”

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Posted 3 years ago

“£4.85 for shipping and they took over a week to arrive. Such a small and light item (beard snoods) they should have arrived 1st class for that price. Very disappointed.”

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Posted 4 years ago

“15 pounds for the delivery was extortionate”

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Posted 5 years ago

“Very disappointed that there isn't a return policy in place for either exchanged or returns. In my case an exchange which ended up costing me £11.17 due to the side of ur packaging. The delivery driver decided to delivered to the wrong neighbours address of my request.”

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Posted 5 years ago

“Never got my pants deliverey lad left them where thay got stolen”

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Posted 6 years ago

“no delivery and no information given .remained at home all day after delivery people said they would send information and delivery time. am delivery”

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Posted 7 years ago

“Have sent back as to late getting to us”

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Posted 7 years ago

“Called to confirm an item was in stock and would be delivered within a certain timescale. This was confirmed and the item was ordered online within minutes. Less than an hour later I received a phone call stating that the item was in fact out of stock, and that the pricing was wrong on the website. It was supposed to be £40 more expensive. Funny how the item suddenly became out of stock.... shocking.”

Helpful Report

Posted 7 years ago

“Placed a order for two pairs JCB safety footwear on Monday June 6th, on Thursday June 9th I sent a e-mail asking when the order would arrive to which I received a reply stating there had been a stock problem and we would receive our order the early part of the following week. ( week commencing Monday June 13th ) I was about to give up hope and ask for a refund when the boots did eventually arrive on Tuesday 21st June”

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Posted 7 years ago

“thought I was buying 2 packs of 100 gloves and only got 2 pairs”

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Posted 8 years ago

Ace Safetywear is rated 4.7 based on 998 reviews