Ace Safetywear Reviews

Name: Ace Safetywear
Address: Emberton House, Yeomans Way, Bournemouth, Dorset
Rating: 4.70

4.7 Rating 1,120 Reviews

98 %

of reviewers recommend Ace Safetywear

4.7

Based on 1,120 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Ace Safetywear:

Everything from protective clothing, footwear and hard hats to first aid kits and goggles. A huge range of products are available to buy online today!

Visit Website

Phone:

01202 240004

Email:

sales@ace-safetywear.co.uk

Location:

Emberton House,
Yeomans Way,
Bournemouth
Dorset
BH8 0BP

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Ace Safetywear 5 star review on 16th September 2024

Stephen R

Ace Safetywear 5 star review on 25th October 2023

MISS JANA S

Ace Safetywear 5 star review on 13th May 2023

Stelios K

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Pretty dificult to write a review on something that you still havent received delivery of. Delivery was specified as 2 -3 days, order was placed on 2nd October 2024.”

Helpful Report

Posted 6 months ago

“Cannot review as 1 week on from ordering they have not even been dispatched?”

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Posted 7 months ago

“Ordered bottle green tunics and received maroon ones..very disappointed ..also expect me to print off return labels then find a dpd shop to return...ask if dpd could pick up wrong coloured ones when they delivered my replacement green tunics to get told no...alot of hassle..really not worth it”

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Posted 1 year ago

“I’ve still not received them yet.”

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Posted 1 year ago

“Still waiting for my order to arrive”

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Posted 2 years ago

“Still hasn't arrived, customer services were very helpful but still no delivery”

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Posted 2 years ago

“My issue is with delivery times and how the company deals with complaints over the Xmas period. The holiday delivery times weren't displayed when placing the order. When complaint I got the standard check the website. No empathy or undertaking that it could've been displayed when ordering. Sour grapes on my part.. possibly but its effected my confidence using the site going forward. I paid for a quick delivery and got a two week delay.”

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Posted 2 years ago

“Shoes arrived so late, nobody was even knocking on the door and driver lie he left a card. Tracking number shows my package has been delivered to Coventry depot but for the Next day I received an email with information that my order is in post office on my road. I collected the shoes just to see they're too small even I've ordered 1size up. After all that I've sent an email to customer service that I want to do exchange or return but nobody answered. Now they send me this email with 10% discount asking me to rate them. Don't know is my bad luck or poor customer service. Very disappointed as really need this shoes for my new job.”

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Posted 3 years ago

“These gloves fall apart once in water for a few hours”

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Posted 5 years ago

“Friendly website, quite easy to navigate, easy till process but... it took some 17 days for goods to be delivered! Product was in stock and was promised to be delivered before Christmas. Sorry Ace Safetywear but I can't promise I will use your service in the future.”

Helpful Report

Posted 6 years ago

“Even though my order was listed as in stock it wasn’t so I still haven’t received my full order yet. The blame was firmly placed at their supplier so obviously they don’t carry there own stock. Shame I am starting a new job without full PPE equipment.”

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Posted 6 years ago

“Pants seem ok, but the size measurements are way out. Ordered size 32 waist, same as all my other pants. Could not even get the pants to meet in the middle while breathing in heavily. Suggest maybe going one or two sizes above what you actually are.”

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Posted 7 years ago

“items you sent were not as advertised. Gloves of different manufacture were too small. not informed of any change.”

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Posted 8 years ago

“from ordering to delivery took thirteen days and I had to contact them to find out where my order was”

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Posted 8 years ago

“I placed my order, received a phone call as they needed vat to be paid as the order form had not included it. Had to call them up twice just to receive a vat invoice as non had been sent. Was informed vat invoices had to be requested.”

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Posted 8 years ago

“1/ I order Monday 23rd recieved goods Friday 27th thats no good to me it's poor 2/ you need to make the price more clearly with VAT added on & not add it on after!”

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Posted 8 years ago

“Good prices but very poor delivery speed.”

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Posted 9 years ago

“Order made for a 52 inch hi vis executive vest. The gentleman who dealt with my enquiry was polite and having twice checked sizings I was told I required a 2xl however when I received the vest it was far too small and certainly did not fit my chest size and so returned for a full refund. It does appear that the makers sizing does represent the actual true fit and would say not to depend on sizings given.”

Helpful Report

Posted 9 years ago

“Wrong colour boots sent. Rang on Friday and was told someone called rob would phone me back. Its Monday and im still waiting”

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Posted 9 years ago

“Inconsistent sizing, left and right very different fit, will be returning product”

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Posted 10 years ago

Ace Safetywear is rated 4.7 based on 1,120 reviews