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Ace Safetywear Reviews

4.7 Rating 1,161 Reviews
98 %
of reviewers recommend Ace Safetywear
Company Reviews Product Reviews
335
 Metrics Info
4.7
Based on 1,161 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Ace Safetywear Reviews

About Ace Safetywear:

Everything from protective clothing, footwear and hard hats to first aid kits and goggles. A huge range of products are available to buy online today!

Visit Website

Phone:

01202 240004

Email:

sales@ace-safetywear.co.uk

Location:

Emberton House,
Yeomans Way,
Bournemouth
Dorset
BH8 0BP

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Tim A
Verified Buyer
“Nice comfy boots”
Helpful Report
Posted 1 week ago
Przemek H
Verified Buyer
“Very good wellies”
Helpful Report
Posted 1 week ago
David B
Verified Reviewer
“Still no boots after a week. Have bought from in the past. Not again.”
Helpful Report
Posted 2 weeks ago
Thank you for your feedback, and I’m truly sorry to hear about the delay in receiving your boots. We understand how frustrating it can be when an expected delivery doesn’t arrive on time. I want to assure you that your order was dispatched and is currently with the courier. Unfortunately, it appears there has been an issue on their end which has caused a further delay. We are now escalating this matter directly with the courier to find out what has happened and to ensure your parcel is delivered as soon as possible. We’ll keep you updated with any developments. Please accept our sincere apologies for the inconvenience caused. Your satisfaction is very important to us, and we appreciate your patience while we work to resolve this. Kind regards, Ace Safetywear
Posted 2 weeks ago
Ruth M
Verified Buyer
“Excellent price, excellent communication and fast delivery”
Helpful Report
Posted 3 weeks ago
Paul R
Verified Buyer
“Very happy”
Helpful Report
Posted 3 weeks ago
Lalji P
Verified Buyer
“Prompt order delivery on time”
Helpful Report
Posted 1 month ago
Olga
Verified Buyer
“The product is of excellent quality. The package arrived quickly.”
Helpful Report
Posted 1 month ago
Aidan L
Verified Buyer
“Great boots however the delivery could be better the box has turn up looking like it has been thrown from the roof of a 10 story building”
Helpful Report
Posted 1 month ago
Antons K
Verified Buyer
“Delivery and jacket awesome!”
Helpful Report
Posted 1 month ago
Howard A
Verified Buyer
“Fast delivery, feel really comfortable. Time will tell. Looking forward to using wearing all day.”
Helpful Report
Posted 1 month ago
Bill W
Verified Buyer
“Item arrived quickly packaged well , not tried boots yet but know they are quality footwear as I've had a pair before and they lasted well”
Helpful Report
Posted 1 month ago
Richard L
Verified Buyer
“Says 2 to 3 days. Been a full week and not recieved my item. I emailed and was told there was a delay and it will take 2 days.. Still nothing. I want my money back.”
Helpful Report
Posted 1 month ago
Dear Richard, Thank you for your feedback, and please accept our sincere apologies for the delay in delivering your order. We understand how frustrating it must have been to wait longer than expected, especially after being informed of a further delay. This is not the experience we aim to provide, and we truly regret the inconvenience caused. We’re pleased to confirm that your goods have now been successfully delivered. If there’s anything further we can assist you with, or if you have any concerns about the item, please don’t hesitate to reach out. Thank you for your patience and understanding. Kind regards, Ace Safetywear
Posted 1 month ago
Vasilica A
Verified Buyer
“I ordered saftey boots on Wednesday, 24th Septemper and today 30th September the item is still on hold.On your website its says that orders will be dispatched in 2-3 workings days.I supposed to receive it tomorrow and I do not have any email confifrom your side.The communication is very bad . Very disappointed.”
Helpful Report
Posted 1 month ago
Dear Vasilica, Thank you for your feedback, and please accept our sincere apologies for the delay in dispatching your order and the lack of communication you've experienced. We understand how frustrating this must be, especially when your order was expected to arrive by now. Our standard dispatch time is indeed 2–3 working days, and we're sorry that your order has not met this expectation. Please rest assured that we are now prioritising your case and a member of our team will be contacting you directly to resolve the issue as quickly as possible. We're committed to putting this right and ensuring you receive your safety boots without further delay. Thank you again for bringing this to our attention, and we appreciate your patience while we work to resolve it. Kind regards, Ace Safetywear
Posted 1 month ago
ANWEN L
Verified Buyer
“Very satisfied with wellies”
Helpful Report
Posted 1 month ago
Chris R
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 month ago
David M
Verified Buyer
“Good service really good boots”
Helpful Report
Posted 2 months ago
Simon P
Verified Buyer
“Nice item.”
Helpful Report
Posted 3 months ago
Lukasz K
Verified Buyer
“Fast delivery”
Helpful Report
Posted 3 months ago
Rose V
Verified Buyer
“These Bekina safety boots were delivered promptly and are just what I wanted, thank you.”
Helpful Report
Posted 3 months ago
Robert R
Verified Buyer
“Great price for the product I wanted very informative with emails keeping you up to date fast delivery great service will use again 👍”
Helpful Report
Posted 4 months ago
Ace Safetywear is rated 4.7 based on 1,161 reviews
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