Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.16

4.2 Rating 8,131 Reviews

77 %

of reviewers recommend Abbott Lyon

4.2

Based on 8,131 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 28th April 2024

2098

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter was very pleased with her earings they looked beautiful thankyou”

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“Delivery was super quick and as always the necklace is perfect! x”

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“Qinisile on live chat today was amazing. My bracelet broke and only had email address to go by and screenshots of my bracelet. Issued a replacement bracelet for me. Said delivery will take longer, which is fine. Understand that they make the bracelets by hand. Amazing, would recommend 😊”

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“Great extender for my figaro bracelet”

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“Beautiful bracelet and excellent customer service. Thank you”

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“I’m thoroughly delighted with the jewellery I’ve received, thrilled actually as I had one of these bracelets years ago and it was lost. And encompassed in such a beautiful and splendidly well thought out package. Very impressive. I will certainly keep an eye out in future for any more treats. Finally, one of the nicest things about finding you, are the personal touches. The messages you leave are thoughtful and attentive and makes one feel valued. Keep up the good work.”

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“Always pleased with the products I purchase. Great as a gift idea and a treat for myself too.”

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“The delivery was fast the jewellery was absolutely beautiful and to top it off, the came in lovely jewellery box's. You really could ask for a better service. Well done Abbott Lyon . So if you're looking for yourself a friend or love one you won't be disappointed at all , they deserve more then 5 stars .”

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“Stunning items love them all”

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“Quick delivery, amazing with contacting you any problems they sorted straight away. And gorgeous jewellery, never disappointed with any of my items.”

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“Beautiful initial necklace looks exactly like picture, I am thrilled. Fast and efficient delivery.”

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“My partner got me two bracelets with both of my kids names on it unfortunately one was so loose so contacted and they have been so helpful and going to send a replacement of the one that’s loose I am so so pleased with them and looking forward to having back the one that’s broken so I can wear both of them again, thank you so so much”

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“I love my ring I have purchased. Just what I have been looking for. It’s perfect 😄.”

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“I love love love everything …outstanding quality and service I’m on my 3rd item and still looking at other pieces … I’m hooked 🙂”

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“For starters, the lady loves her bracelet. I went with the Gold Charm Bracelet. I picked three charms and plastered them on there. She loves it! The bracelet is sleek, beautiful, and minimalisitic. She has tiny little wrists and it fits on them nicely with a ingenuintive locking mechanism. I placed my order on Dec 6 for a xmas deliviery. Unfortunately, my parcel was lost in shipping. Abbott Lyon was quick to email me and let me know of this and gave me a couple options. I opted for a half refund and for another bracelet to be sent my way. The new bracelet arrived shortly after xmas, but it was so lovely that all worked well. I really appreciated my experience with Abbott Lyon and expect myself to return in the future for any jewelery needs. Thank you!”

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“Loved so cute and dainty.”

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“I love this place. I highly recommend”

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“My initial necklace is so pretty, beautifully made & I really love it! It sits alongside my other necklaces so nicely too. The packaging my jewellery came in was lovely & I was kept up to date via emails throughout the process from order to delivery. I’m very happy with my experience, thank you!”

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“Just WOW ! I was absolutely delighted when I received my parcel today. I paid an extra £17 for the box with my friends name on it and it was worth every penny. It really is so impressive. It only took a few days to be delivered and I could not have been more pleased! I would definitely recommend Abbot Lyon and will definitely order in the future- Thank you 🙏🏽”

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“Such good service great quality jewellery it’s my second time ordering and won’t be my last”

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Abbott Lyon is rated 4.2 based on 8,131 reviews