“I absolutely love my maxi dress that I ordered and trousers. What I love most about aab clothing is that it is very modest and also even the smallest sizes are loose, not tight fit! Being 5ft 8, I love how the trousers fit perfectly length wise.”
“The collection is very nice however, customer service is lacking and needs to actually take every situation at its own merit.
I am a new customer and recently bought 4 items of clothing…(XS as this is normally the size I wear), however, the sizes are very odd as they were all too tight in the wrong places.
Thinking I could exchange these for the next size up, I returned the items.
I paid delivery postage, return postage and was informed that they do not exchange anymore and I would need to reorder the sizes I needed and of course would have to pay postage yet again (under £100.00).
As I am a new customer I thought they might have made an exception as I have no idea of sizing….. but nothing. Very disappointed with customer service as never come across this before. A genuine mistake with sizes should have been very easy to rectify…..I would definitely not be buying from Aab after this experience.
I called Customer service, not the fastest at picking up as well as emailed.”
“I love aab wear ever since it first started. My first few pieces from the collection are still in beautiful condition as the viscose fabric is of great quality. I have to admit the quality of the material has since changed as now they use a textured, heavy viscose. However I do find myself buying pieces in sales as the styles are very beautiful.”
“Happy with my purchase.
Great customer service, I like the idea of requesting a refund for sale items as not many Asian retailers offer that choice, plus very comfortable and quality materials for the stuff I bought. Thanks”