AA Labels Reviews

Name: AA Labels
Address: AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU, Peterborough
Rating: 4.71

4.7 Rating 1,443 Reviews

92 %

of reviewers recommend AA Labels

4.7

Based on 1,443 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About AA Labels:

AA Labels is a family owned business that specialises in designing, producing and printing labels, so for us the business is all about labels. We have become a market leader in labelling solutions and our labels are an integral part of products and systems used in every major market and industry sector.

Visit Website

Phone:

01733 808062

Email:

customercare@aalabels.com

Location:

AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU
Peterborough
PE2 7BU

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AA Labels 5 star review on 4th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website. Would prefer a quicker delivery time for standard delivery. 3-5 days, arrived in 5 days. Could have done with my labels a bit sooner.”

Helpful Report

Thank you for the latest order of large, plain, recycled matt-white paper labels Robin and for taking the time to post this review of your customer experience. We always try to fulfill customer orders as fast as we can and have taken your comment seriously and we will continue to improve our production capability to ensure that we continue to meet the expectations of our growing customer base. We look forward to continuing to be of service whenever you require labels.

“delivered on time”

Helpful Report

Thank you for the latest order of plain, matt-white paper labels on A4 Dry Edge sheets June and for also posting this review of your customer experience. We look forward to continuing to be of service whenever you require labels.

“Had problems with delivery and initially not a very helpful response I then got a very nice apologetic call from a lovely lady at AA labels. I really appreciated it - as a small business myself it’s so important to contact customers and just apologise if something’s gone wrong. Excellent labels and rapid despatch. just can’t recommend the delivery with Parcelforce which AA labels has promised to deal with.”

Helpful Report

Thank you for the latest order of plain recycled white paper labels on A4 Dry Edge sheets Sarah and for bringing this delivery issue to our attention. We are contacting Parcel Forces to discuss this with them and why no explanation, refund or apology was provided and will be back in communication with you, once we have spoken with them.

“I’m very happy with the labels and the choice that’s available, I find it such a shame though, that they arrived in a box taped up with plastic tape, packed out inside with plastic air bags and that the cardboard envelope the labels were in was shrink wrapped! There’s no need for all of this, it’s a flat pack of labels, not cut glass... please sort this out 💚”

Helpful Report

Thank you for the latest order of plain matt-white paper labels on A4 Dry Edge sheets Lisa and for posting this review of your customer experience. As a company we have made progress with our environmental objectives and we earlier this year stopped the use of single-use plastics, replacing it with cardboard boxes and wallets for the packaging of sheet labels and the shrink-wrap used is recyclable. However the outer packaging required is determined by our couriers and we have not yet found one willing to accept our boxes and wallets without additional packaging, although we will keep searching. Please accept that as we are acredited with ISO 14001 that we genuinely are progressing toward the removal of all environmentally detrimental packaging and thank you for your observations. We look forward to continuing to be of service, whenever you require labels. We also operate a collection service if you have someone that could be passing around the time that you order labels, which would obviate the requirement for the outer packaging.

“Très bon relationnel.”

Helpful Report

Merci pour la dernière commande Marie et la première commande d'étiquettes imprimées. Nous apprécions également que vous preniez le temps de publier ce commentaire sur votre expérience client et nous sommes impatients de continuer à être au service du Gout Du Miel chaque fois que vous avez besoin d'étiquettes unies et imprimées. Thank you for the latest order Marie and the first order for printed labels. We also appreciate your taking the time to publish this comment about your customer experience and we look forward to continuing to be of service to Le Gout Du Miel whenever you require plain and printed labels.

“I am very happy with your welcome and also with the service provided. F. Tiah Je suis très contente de votre accueil et également du service rendu.”

Helpful Report

Merci d'avoir commandé des échantillons de matériaux d'étiquettes Farida et nous espérons qu'un ou plusieurs des échantillons s'avéreront adaptés à votre application d'étiquettes. Nous sommes impatients de continuer à être à votre service lorsque vous avez besoin de commander des étiquettes. Thank you for ordering samples of label materials Farida and we hope that one, or more of the samples will prove suitable for your label application. We look forward to continuing to be of service when you need to order labels.

“All ok You could include details of templates with the stickers”

Helpful Report

Thank you for the first order of matt-white paper labels with a freezer-grade adhesive Andrew and for posting this assessment of your customer experience. We have noted your suggestion for additional customer information regarding the label templates and will consider this in our next packaging review. We look forward to continuing to be of service to Chef Services Ltd, whenever you require labels.

“Struggled to find the correct label on the website. Rang customer service, they were very helpful and the order was completed easily. Delivery was quick too.”

Helpful Report

Thank you for the latest order of plain, matt-white paper labels on A4 Dry Edge sheets Tracey and for posting this review of your customer experience. We look forward to continuing to be of service whenever you need labels.

“Great samples, came quickly.”

Helpful Report

You are very welcome Isabella and we hope that one, or more of the materials and adhesives are suitable for your label application. We look forward to continuing to be of service when you require labels.

“Great service from AA Labels for our printing needs. Will definitely use again...”

Helpful Report

Thank you for the first order of printed matt-white paper labels Heather and for posting this review of your customer experience. We look forward to continuing to be of service to Eden Rhydyfelin whenever you require labels.

“All good arrived a little late”

Helpful Report

Thank you for the first order of circular, semi-gloss white paper labels Keith and for posting this review of your customer experience. Your order was placed on the website at 13:48 on Monday 20.07.2020 and despatched at 17:40:46 the same day for next-day delivery (08:00 - 18:00), as requested. If you would like to provide our customer care team with details we will investigate on your behalf with the courier company concerned. We look forward to continuing to be of service whenever you require labels.

“Good service, quick delivery”

Helpful Report

Thank you for the first order of matt-white, circular paper labels on A4 Dry Edge sheets Carol and for posting this review of your customer experience. We look forward to continuing to be of service to Vectura Ltd whenever you require labels.

“Good communication throughout. I thought I would get next day delivery according to website banner, but only applies to plain, non-customised labels. Packaging could be reduced & still leave contents intact ?”

Helpful Report

Thank you for the first order of printed, matt-yellow, tamper-evident paper labels Lisa and for also posting this review of your customer experience. We look forward to continuing to be of service whenever you require labels.

“No problems with AA, been using them for years.”

Helpful Report

Thank you for the latest order Steve and for posting this account of your customer experience. We look forward to continuing to be of service whenever you need labels.

“Their sample request form is very easy to use and you receive a confirmation email promptly from them”

Helpful Report

Thank you for the sample label material request Caitlin and for posting this review of your customer experience. We hope that one, or more of the label materials are suitable for your application and look forward to continuing to be of service to Home Print Co. whenever you require labels.

“Does what it says on the tin! Arrived on time and exactly what I needed.”

Helpful Report

Thank you for the first order of matt-white paper labels with a removable adhesive Simon and for also posting this review of your customer experience. We look forward to continuing to be of service whenever you require labels.

“Very impressed with the speed of my delivery - much quicker than another labels company I had used a fortnight before.”

Helpful Report

Thank you for the latest order of several different label materials on A4 Dry Edge sheets Hazel and for taking the time to post this review of your customer experience. We look forward to continuing to be of service to Hazel's Homegrown whenever you need labels.

“I found the customer service good followed by a good looking product that I was happy to send out to our clients.”

Helpful Report

Thank yiou Alan and it is always good to receive positive posts from our trade customers regarding their customer experience and we look forward to continuing to be of service whenever you require plain, or printed labels.

“Il vous informe et vous conseille sur votre choix de vos produits sélectionnés”

Helpful Report

Merci d'avoir commandé des échantillons de matériaux d'étiquettes Nathalie et d'avoir également fourni ce compte rendu de votre expérience client. Nous espérons que vous trouverez un ou plusieurs des échantillons de matériaux adaptés à votre application d'étiquette et nous nous réjouissons de continuer à vous être utiles chaque fois que vous aurez besoin d'étiquettes. Thank you for ordering samples of label materials Nathalie and for also providing this account of your customer experience. We hope that you find one, or more of the sample materials suitable for your label application and we look forward to continuing to be of service, whenever you require labels.

“Très bon service , un suivi Professional du fichier juste au livraison Thanks merci”

Helpful Report

Merci beaucoup pour la première commande d'étiquettes imprimées circulaires Emma et pour avoir également publié ce compte rendu de votre expérience client. Nous sommes impatients de continuer à être au service d'Emacrea chaque fois que vous aurez besoin d'étiquettes. Thank you very much for the first order of circular printed labels Emma and for also publishing this account of your customer experience. We look forward to continuing to be of service to Emacrea whenever you require labels.

AA Labels is rated 4.7 based on 1,443 reviews