AA Labels Reviews

Name: AA Labels
Address: AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU, Peterborough
Rating: 4.70

4.7 Rating 1,830 Reviews

92 %

of reviewers recommend AA Labels

4.7

Based on 1,830 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About AA Labels:

AA Labels is a family owned business that specialises in designing, producing and printing labels, so for us the business is all about labels. We have become a market leader in labelling solutions and our labels are an integral part of products and systems used in every major market and industry sector.

Visit Website

Phone:

01733 808062

Email:

customercare@aalabels.com

Location:

AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU
Peterborough
PE2 7BU

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AA Labels 5 star review on 6th April 2026

FOA A

AA Labels 5 star review on 27th November 2025

David A

Rod J

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Thann you”

Helpful Report

Posted 3 years ago

Thank you for your latest order of plain labels with Matt White Paper Labels with Permanent Adhesives on A4 Dry Edge Sheets and for also taking the time to post this review of your great customer experience. We look forward to continuing to be of service, whenever you require labels.

Posted 3 years ago

“Although I'd ordered blank labels from AA labels before, I'd never used their service to print my design on labels before. The online design tool was clunky and poor, so I downloaded a template and created the design and then uploaded it. The review process, which you have to wait for before you can approve the design and the labels can be printed, took a full day, which seems excessive to me, but once that was done, they were produced fairly quickly. Sadly, because of the postal strikes I felt I had to pay the extra to get courier delivery, and I'm glad I did. Would I use this service again? Not sure, to be honest. For a small volume the costs are a bit prohibitive, although the printing and the labels are good, hence the 4 stars.”

Helpful Report

Posted 3 years ago

Thank you for your latest printed order on our Matt White Permanent Adhesive A4 Dry Edge Sheet labels, and also for taking out the time to post this review of your customer experience. I have forwarded your concerns to the relevant department who will look into this. We require 24 hours for a soft proof to be created and sent, we however dispatched your order within 3 days from approval. We hope to be of great service to you whenever you require labels.

Posted 3 years ago

“I love the quality of AA labels. I order the high gloss waterproof labels which prevent oil damage to the label from my products. Would highly recommend”

Helpful Report

Posted 3 years ago

Thank you for your latest printed order on our High Gloss White Permanent Adhesive A4 Dry Edge Sheet labels, and also for taking out the time to post this review of your customer experience. We look forward to continuing to be of great service to you whenever you require labels.

Posted 3 years ago

“Good service good help from agent delivery a bit slow”

Helpful Report

Posted 3 years ago

Thank you for your latest printed order on our Matt White Permanent Adhesive A4 Dry Edge labels on sheets, and also for taking out the time to post this review of your customer experience. We look forward to continuing to be of great service to you whenever you require labels.

Posted 3 years ago

“Great products at great prices! I personally just think the website could be slightly more optimised for mobile phone use”

Helpful Report

Posted 3 years ago

Thank you for your latest order of sample labels with Matt White Opaque Permanent Adhesive Paper labels and Semi-Gloss White/Opaque Permanent Labels on A4 Dry Edge sheets and for also taking the time to post this review of your great customer experience. I have sent your suggestion to the relevant department to look into. We look forward to continuing to be of service, whenever you require labels.

Posted 3 years ago

“A great product delivered promptly”

Helpful Report

Posted 3 years ago

Thank you for your latest order of plain labels with Matt White Permanent Adhesive Paper labels on A4 Dry Edge sheets and for also taking the time to post this review of your customer experience. We look forward to continuing to be of service, whenever you require labels.

Posted 3 years ago

“Good but we used the design tool twice now and still had prohoems with the final design and had to have calls/emails to fix which added extra time to receive our order.”

Helpful Report

Posted 3 years ago

Thank you for your latest printed order on our Matt White Permanent Adhesive labels. I would like to inform you that our design team checked the order it was noticed the template selected had no gaps and your artwork was full colour, therefore, we had to change the die. Please accept our apologies for any inconvenience and we hope your next experience with AA labels will be better.

Posted 3 years ago

“The labels are great but the website is poor. Looking at previous orders and trying to reorder is difficult”

Helpful Report

Posted 3 years ago

Thank you for the latest order of printed labels Dewi and for also taking the time to post this review of your customer experience. We are sorry to learn that you find the online reorder process difficult and will raise this point with our website developers. We look forward to continuing to be of service to The Old Saw Mill CBS Limited, whenever you require labels.

Posted 3 years ago

“Excellent product as always, disappointed with late delivery”

Helpful Report

Posted 3 years ago

Thank you for the latest order of printed labels Stuart and for taking the time to post this review of your customer experience and we apologise that the order fulfillment took longer than usual and we will investigate the cause of this internally. We look forward to continuing to be of service, whenever you require labels.

Posted 3 years ago

“i love the texture of the labels but it took to long to arive”

Helpful Report

Posted 3 years ago

Thank you Doea and we are pleased that you are happy with the FOC sample materials that you ordered. We also apolgise for the time taken to dispatch your shipment, but there was an unexpected public holiday on Monday 19.09.22 in commereration of Queen Elizabeth II and the state funeral. Customer orders placed before 16:00 (GMT) are usually despatched on the day. We look forward to continuing to be of service when you have decided on a label material/s.

Posted 3 years ago

“My order was very efficiently dealt with, when the goods arrived the boxes were coming undone and boxes were sticking to the bubble wrap in the outer box. I managed to prise them apart and stand on one end to stop the boxes from coming apart. Not sure if the glue will hold.”

Helpful Report

Posted 3 years ago

Thank you for the latest order of plain, matt-white, paper labels on A4 Dry Edge sheets Tiffany and we apologise that the courier company has delivered your order in the state described. We look forward to continuing to be of service to Stevenage Plumbing Supplies Limited, whenever you require labels.

Posted 3 years ago

“Apart from a minor mix up with the artwork (which was quickly rectified),staff were efficient, friendly, and my labels arrived in good time.”

Helpful Report

Posted 4 years ago

Thank you for the latest order of printed labels Linda and for also posting this review of your customer experience. We look forward to continuing to be of service, whenever you require labels.

Posted 4 years ago

“Really pleased with the labels I ordered. The design was clear and the material quality was great! I would have given it a 5* rating, but I found navigating the website tricky, so much so that I needed to call up for assistance. The customer service team was great though and helped me with what I needed. It’s always nice to get through to an actual person instead of a bot when needing help.”

Helpful Report

Posted 4 years ago

Thank you for the latest order of printed labels on a gloss-clear, Polypropylene material and for posting this review of your customer experience. We apologise that you find the website difficult to navigate and use because we try very hard to make the process as easy as possible, but it is always good to receive customer feedback. We look forward to continuing to be of service to Mucky Knees Limited, whenever you require labels.

Posted 4 years ago

“Happy with the customer service and fast delivery!”

Helpful Report

Posted 4 years ago

Thank you for the latest order for plain, matt-white paper labels, with an aluminium backing Andrius and for also posting this review of your customer experience. We look forward to continuing to be of service to Le Petit Moulin Traiteur, whenever you require labels.

Posted 4 years ago

“Great selection of labels and quick delivery. Offered template tool on website not working making label purchase useless. I had to explain at length the problem 3-4 times, and I suggested a solution of emailing the image we wanted on the label to customer service and them be emailing back pdf we could print here onto the purchased labels. I was told at the time that this is a premium service that we would need to pay for. It was then suggested to me again the same method of using the online template tool I had already explained I had tried and was not working. Lost patience in the end as not getting anywhere so found my own solution. EDIT - I should add I have since writing the original review had a call from Laura at AA Labels recognising the situation was far from ideal and apologising. I was asked if I would consider revising my review based on this - which I think is fair since the courtesy shown makes a difference. I have left the jist of it in place, and updated from 1 star to 4 to reflect the follow up call.”

Helpful Report

Posted 4 years ago

Thank you, Sam. We appreciate your fairness. Kind regards, AA Labels

Posted 4 years ago

“Good, prompt service”

Helpful Report

Posted 4 years ago

Good Afternoon. I am pleased that you have had a positive experience recently. Thank you. Laura.

Posted 4 years ago

“Usually a very good service . A couple of issues with labels out of stock , but appreciate its out of their control . Overall very happy with the service”

Helpful Report

Posted 4 years ago

Dear Neill, Thank you for your understanding in regards to the shortage of paper materials available. This is a national and global problem and we are offering a suitable alternative where possible. During this time we still strive to offer a high level of service, so therefore your comments are very much appreciated. Thank you. Laura.

Posted 4 years ago

“very difficult to understand the person on the other end of the phone, i suspect that it is an indian call centre, which is ok, but a 5 minute phone call turns into a 20 minute phone call, labels quality and very quick delivery, but customer services needs improvement”

Helpful Report

Posted 4 years ago

Dear Kevin, Thank you for your review and your custom over many years. I am sorry to learn that your experience on this occasion with the Customer Care Team was not of our normal high standard. We have listened to the call and further training measures have been put in place to help the new team member improve and develop. Thank you, Laura.

Posted 4 years ago

“Fast and prompt delivery of the goods - and made the effort to get them shipped out the same day - thanks. Website ordering slightly tedious as it kept asking for a delivery email address despite one already being there..... other than that, great all round.”

Helpful Report

Posted 4 years ago

Hello David. Thank you for the placement of your first order on the next day delivery service along with your feedback given. I have now resolved the problem you were having with your email address and you should have no further difficulties placing any future orders. Thank you, Laura.

Posted 4 years ago

“the only website where I found the label size that I was looking for. super-efficient customer service quick delivery”

Helpful Report

Posted 4 years ago

Dear Celine. A great review, thank you very much. We are proud to have offered a high level of Customer Service to you. Thank you. Laura.

Posted 4 years ago

AA Labels is rated 4.7 based on 1,830 reviews