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Wise Bartender Reviews

4.8 Rating 4,141 Reviews

98 %

of reviewers recommend Wise Bartender

Company Reviews

Product Reviews

4.8

Based on 4,141 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Wise Bartender 5 star review on 10th February 2024

Wise Bartender 5 star review on 9th January 2024

Wise Bartender 5 star review on 15th December 2023

Wise Bartender 5 star review on 15th December 2023

Rebecca L McGuire

Wise Bartender 5 star review on 27th November 2023

Wise Bartender 5 star review on 8th October 2023

Wise Bartender 5 star review on 29th September 2023

Patrick Singleton

60

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't seem to make the stars work but I give you a 4. Bought bin-ends and cocktails. Good value and some nice stuff - the Christmas Stout and Pina Colada are great. The Irish Cream is epic but also 500 calories for a small can so not sure I can justify drinking any of it. The Gin and Tonic tastes of tonic, basically, but not sure what else I could taste of. Overall, plenty of variety to cheer up by Christmas, prompt delivery and well-packaged.”

Posted 1 year ago

“Great products but issues with delivery (parcel forces fault). Frustrating thing was lack of communication from Wise Bartender. Got my beers in the end but frustrating getting a response.”

Posted 1 year ago

“I did receive my order. Thank you. I’m afraid it’s a work in progress for me getting used to non-alcoholic wine ! I thank you for your interest though.”

Posted 1 year ago

“Happy with the alcohol free spirits. The add-on mixers at checkout are a standard selection of tonics rather than paired with the spirits purchased. I wrongly assumed the mixers would match the drinks. Arrived a day later than scheduled.”

Posted 1 year ago

Hi Marie, We read your review and thought you were right! We have spent the last week or so making bespoke listings for the add on mixers for each spirit. They are now all set up so thanks for highliting this to us :) WB team

Posted 1 year ago

“Took realy to long to get to me. This time around. It was nearly two weeks , other wise it was ok.”

Posted 1 year ago

“Ordered a ‘no-alchohol-Pimms’ on a Friday, hoping to surprise my pregnant daughter with it on the Monday, but unfortunately didn’t arrive until Wednesday..too late. Love concept of your drinks, didn’t realise I had to be super well organised to order..🌺”

Posted 1 year ago

“Not received my order yet so can't really review”

Posted 1 year ago

“The customer service was pretty good and the product, a specialist alcohol and gluten free beer, was really nice and very welcome. The product took around a month to arrive, there was a website note saying it may take two weeks, but by the time the bottles arrived I had already sourced a new supplier and had 3 or 4 orders from them before this one arrived, so probably not worth ordering again personally for me. But with in stock products I would not have had a problem.”

Posted 1 year ago

“Love the website exists . But expensive for the products.”

Posted 2 years ago

“I still haven't received the main part of my order.... ask me again in a few days when it has hopefully arrived!”

Posted 2 years ago

“Second time lucky. Parcelforce delivered in a timely and contract-honouring nanner, and without smashing up the consignment. A little more padding within the box in future may help. More what you would exoect second time around.”

Posted 2 years ago

“Tried 12 bottles of non-alcoholic Chardonnay. Didn't really resemble alcoholic Chardonnay - more like a grape juice. Reasonably priced and speedy, delivery. Well packaged too.”

Posted 2 years ago

“Great service , some delivery issues but resolved”

Posted 2 years ago

“Excellent selection, including my favourite beer at the moment, Jever Fun Pilsner lager, full tasting and delightful German brew. Would have been 5*s but the delivery was slow. "Free 1-3 Working Day Delivery On Orders Over £59", in fact I ordered on 19th June, it arrived 25th June (5 working days, 7 days in total). It would be good to have a next day delivery option - I would be happy to pay extra for this - most companies do this and to not know when drinks will arrive can be very awkward when making plans. On the plus side, WiseBartender use the existing 24 bottle Jever box packed neatly into a robust outer cardboard box - the product arrives quite securely with the minimum of waste packaging.”

Posted 2 years ago

“In my opinion, the best choice of beers, the best prices, nice people but delivery can be very slow so it can be frustrating but I guess that the trade off...”

Posted 2 years ago

“slight delay to the order”

Posted 2 years ago

“Only half the order arrived first time, not very well packed. However on raising it with Wise Bartender they immediately sent out a replacement- good response”

Posted 3 years ago

“Ordering was easy - however the details about delivery were a little sketchy and advised that I would receive an email with the tracking details within a certain time period and didn't - so had to follow that up. Wines were however safely delivered in the end and look good!”

Posted 3 years ago

“The selection is really very good, but I did encounter massive problems with delivery -- not the fault of Wise Bartender, but of Parcel Force -- so I was a bit worn down by the time I actually received the order. Then I discovered that one item had been replaced with a lower value item and another item was missing altogether. The missing item was sent out after I contacted WB about the error and I have it now, but I haven't noticed a refund for the price difference of the replacement (possible I have missed that. . .). I'm not completely fed up and the quality seems to be really quite good, but this was a pretty stressful introduction. I might try WB again or I might go back to one of my 'tried and tested' vendors. I seriously doubt most customers encounter the problems I did.”

Posted 3 years ago

Apologies aboutt he issues you encountered, here is a 5% off code to make up for this:HIGH5

Posted 3 years ago

“All delicious but availability disappointing - I guess everyone is trying to drink less after the nihilism of lockdown1!”

Posted 3 years ago

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Wise Bartender is rated 4.8 based on 4,141 reviews