Wise Bartender Reviews

Name: Wise Bartender
Address: UNIT 5 WAYSIDE FARM, SHEPTON MALLET, Somerset
Rating: 4.83

4.8 Rating 4,662 Reviews

98 %

of reviewers recommend Wise Bartender

4.8

Based on 4,662 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Wise Bartender 5 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good site, but bottle sizes weren't t really clear - ended up with a tiny bottle instead of a regular size one (which wasn't actually obvious from the price, either). But nice site, quick delivery and well-packaged.”

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Posted 2 years ago

Thanks for flagging this...we do flag the bottle size in the description and also when choosing bottle size to add to basket but will review wyas to make it clearer :) Thanks, Tom

Posted 2 years ago

“Lovely drinks but one can missing and some cans pretty dented from transit”

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Posted 2 years ago

Hi Sam, sorry about this, the tracking didnt flag any damage so we were unaware of this. Can you drop some pics to hello@wisebartender.co.uk and we can look to add some credit to your account :)

Posted 2 years ago

“Enjoyed a few alternatives Aigua de Moritz, Menabrea, Lyre’s Dark & Spicy and Strawberry Kombucha. There were more stout and IPA alternatives so would be good to balance this out with more wine and cocktail alternatives.”

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Posted 2 years ago

“Annoying that my parcel has gone to the post office to be collected as I wasnt in. Can they be delivered without the need for signature please?”

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Posted 2 years ago

“Order arrived promptly. The Menabrea Zero Zero Alcohol Free Beer is my husband's favourite alcohol free beer. Unfortuntely I can't comment on Bin End Spirit s I can't open either of the bottles. I was disappointed to receive two gins and not one each of gin and rum.”

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Posted 2 years ago

“Beer good. Admin not so much. Ordered this as a secret Santa gift and the billing name and recipient name got swapped so I got emails addressed to a colleague and my colleague received a package with my name on it. Not so "secret" any more.”

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Posted 2 years ago

“Quick delivery and good drinks however when trying to use their messenger on the website to enquire about a missing drink twice they didn’t reply.”

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Posted 2 years ago

“Non alcoholic Malt Whisky-not for me. Shared with a friend and found it slightly insipid and although had peppery finish - will not order again. Small problem with stock but good customer service. Will revisit for certain beers for sure.”

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Posted 2 years ago

“Delivery was slow. For an order placed on a Tuesday with express 24 delivery and Thursday dispatch I should have received the parcel before Monday morning.”

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Posted 2 years ago

Apologies about this, not quite sure why the courier took so long to deliver this. We will raise it with them and we have also added some cheeky credit to your online account to say sorry for this :)

Posted 2 years ago

“Stop asking me to review an advent calendar on the 22 of November!!!!”

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Posted 2 years ago

“Can't seem to make the stars work but I give you a 4. Bought bin-ends and cocktails. Good value and some nice stuff - the Christmas Stout and Pina Colada are great. The Irish Cream is epic but also 500 calories for a small can so not sure I can justify drinking any of it. The Gin and Tonic tastes of tonic, basically, but not sure what else I could taste of. Overall, plenty of variety to cheer up by Christmas, prompt delivery and well-packaged.”

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Posted 2 years ago

“Great products but issues with delivery (parcel forces fault). Frustrating thing was lack of communication from Wise Bartender. Got my beers in the end but frustrating getting a response.”

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Posted 2 years ago

“I did receive my order. Thank you. I’m afraid it’s a work in progress for me getting used to non-alcoholic wine ! I thank you for your interest though.”

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Posted 2 years ago

“Happy with the alcohol free spirits. The add-on mixers at checkout are a standard selection of tonics rather than paired with the spirits purchased. I wrongly assumed the mixers would match the drinks. Arrived a day later than scheduled.”

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Posted 2 years ago

Hi Marie, We read your review and thought you were right! We have spent the last week or so making bespoke listings for the add on mixers for each spirit. They are now all set up so thanks for highliting this to us :) WB team

Posted 2 years ago

“Took realy to long to get to me. This time around. It was nearly two weeks , other wise it was ok.”

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Posted 2 years ago

“Ordered a ‘no-alchohol-Pimms’ on a Friday, hoping to surprise my pregnant daughter with it on the Monday, but unfortunately didn’t arrive until Wednesday..too late. Love concept of your drinks, didn’t realise I had to be super well organised to order..🌺”

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Posted 2 years ago

“Not received my order yet so can't really review”

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Posted 2 years ago

“The customer service was pretty good and the product, a specialist alcohol and gluten free beer, was really nice and very welcome. The product took around a month to arrive, there was a website note saying it may take two weeks, but by the time the bottles arrived I had already sourced a new supplier and had 3 or 4 orders from them before this one arrived, so probably not worth ordering again personally for me. But with in stock products I would not have had a problem.”

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Posted 2 years ago

“Love the website exists . But expensive for the products.”

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Posted 3 years ago

“I still haven't received the main part of my order.... ask me again in a few days when it has hopefully arrived!”

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Posted 3 years ago

Wise Bartender is rated 4.8 based on 4,662 reviews