“Delivery came on the prearranged day as expected, the only downside being that the delivery slot was 8am - 6pm with no updated time on or during the day of delivery, it’s quite hard to be available all day (especially if you work and/or have kids) this is the only thing I think could be improved on. I contacted customer services via email and they replied within half with all the information I needed. Over all I’m impressed and I shall use them again next year when I need new flooring for my conservatory.”
Thank you so much for your kind review.
We’re delighted to hear that you’re happy with both the product and the service you received. Your recommendation means a lot to us.
If you need any assistance in the future or have questions, please feel free to reach out.
Best regards,
The Renovate Direct Team
Thank you so much for your review.
We pride ourselves on fantastic quality, so we’re thrilled to hear that you're happy with the quality, and speed of delivery.
If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Best wishes,
The Renovate Direct Team
“In total in ordered 6 samples of flooring, I didn’t even think. Waterproof flooring was a thing,
I then found a similar product at local hardware store but it was flimsy, so we have ordered cloudy cover herringbone with renovate direct for my kitchen and will be ordering more for my lounge and will also be doing my bedroom, it’s a bit more expensive but you pay for the quality and that’s important!!
Highly recommended will send a pic once my floor and new kitchen is in”
Thank you, Nikki, for your fantastic review.
We're delighted to hear you chose our Cloud Cover Herringbone for your kitchen and are considering more for your home. We pride ourselves on excellent quality so It's great to know you value the quality of our products. We look forward to the photos once everything is complete.
Best wishes,
The Renovate Direct Team
Thank you so much for your review.
We’re thrilled to hear that you found the whole process seamless.
If there’s anything else we can assist you with in the future, don’t hesitate to reach out.
Best regards,
The Renovate Direct Team
Thank you for your review.
We truly appreciate your feedback and are thrilled to hear you had a great experience with our service.
Best regards,
The Renovate Direct Team
“So far very good service- prompt delivery of samples and well packaged. The ordering process has been smooth. Can't wait to receive our order in the new year so we can get our project started!”
“Very good communication over a small problem I had with the payment, not a fault of the company. They were very efficient and delivered when they said they would.”
