Thank you so much for your kind review.
We’re delighted to hear that you’re happy with both the product and the service you received. Your recommendation means a lot to us.
If you need any assistance in the future or have questions, please feel free to reach out.
Best regards,
The Renovate Direct Team
Thank you so much for your review.
We pride ourselves on fantastic quality, so we’re thrilled to hear that you're happy with the quality, and speed of delivery.
If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Best wishes,
The Renovate Direct Team
“In total in ordered 6 samples of flooring, I didn’t even think. Waterproof flooring was a thing,
I then found a similar product at local hardware store but it was flimsy, so we have ordered cloudy cover herringbone with renovate direct for my kitchen and will be ordering more for my lounge and will also be doing my bedroom, it’s a bit more expensive but you pay for the quality and that’s important!!
Highly recommended will send a pic once my floor and new kitchen is in”
Thank you, Nikki, for your fantastic review.
We're delighted to hear you chose our Cloud Cover Herringbone for your kitchen and are considering more for your home. We pride ourselves on excellent quality so It's great to know you value the quality of our products. We look forward to the photos once everything is complete.
Best wishes,
The Renovate Direct Team
Thank you so much for your review.
We’re thrilled to hear that you found the whole process seamless.
If there’s anything else we can assist you with in the future, don’t hesitate to reach out.
Best regards,
The Renovate Direct Team
Thank you for your review.
We truly appreciate your feedback and are thrilled to hear you had a great experience with our service.
Best regards,
The Renovate Direct Team
“So far very good service- prompt delivery of samples and well packaged. The ordering process has been smooth. Can't wait to receive our order in the new year so we can get our project started!”
“Very good communication over a small problem I had with the payment, not a fault of the company. They were very efficient and delivered when they said they would.”
“Renovate was fast excellent service , would of been 5/5 but the stock is ordered i had to wait a little longer which isn't an issue they communicated well and im looking forward to having it laid.”
Thank you for taking the time to share your feedback.
We're very sorry that part of your order arrived damaged., but I am pleased that we were able to resolve the matter quickly for you.
If there is anything more we can assist with, please don't hesitate to contact us.
Kind regards
Rebecca
“The process was easy after speaking to helpful staff Rebecca and driver was very good in keeping contact before delivering. The product is good too. Nice color as pictures on website. Thank you all.”
“Absolutely fuming with my experience with Renovate Direct!
Ordered the flooring for a commercial property to arrive on a certain date for the fitters to fit the flooring, was then told the item was out of stock! Decided on a different floor and waited in an empty unit all day to be told my delivery wasn't arriving. It finally did at the end of the delivery time slot to be 2 different types of flooring!
Had to spend another day at the unit for the right one to be delivered and again waited an entire day to be told it wasn't coming! Was promised it would be the next morning so had to arrange for someone to be there again! Disgusted with the whole experience and customer service!”
