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Renovate Direct Reviews

4.6 Rating 405 Reviews
89 %
of reviewers recommend Renovate Direct
Renovate Direct 5 star review on 5th July 2025
Tina SUMNER
Renovate Direct 5 star review on 27th June 2025
Graemme Beech
Renovate Direct 5 star review on 27th June 2025
Graemme Beech
Renovate Direct 5 star review on 15th June 2025
Anonymous
Renovate Direct 5 star review on 14th June 2025
Veronika Drescher
Renovate Direct 5 star review on 14th June 2025
Veronika Drescher
Renovate Direct 5 star review on 1st June 2025
Emma Brewer
60
Anonymous
Anonymous  // 01/01/2019
Very good
Helpful Report
Posted 2 days ago
Very quickly delivery of samples and great that this is free. Just a shame that the products weren’t quite the colour we are looking for.
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Posted 2 days ago
Delivery and website etc are fine. However I have asked for a refund for over ordering and it’s been 16 days with no response. Would be 5 stars if they got back to me.
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Posted 1 week ago
Prompt service, thank you. As above, check contents of boxes before dispatch.
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Posted 1 week ago
Bit of a mix up with delivery, but happy once that was sorted
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Posted 3 weeks ago
Highly recommended…. Good
Helpful Report
Posted 1 month ago
Renovate Direct were quick to act on the samples ordered by me and happy to provide further info if needed.
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Posted 1 month ago
Easy ordering easy process
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Posted 1 month ago
Helpful staff awaiting a full review as we're still in process of renovating.
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Posted 1 month ago
Samples well packed. Good size to see effect on floor.
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Posted 1 month ago
Good response.
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Posted 1 month ago
Samples arrived quickly and were of a good size. Unfortunately they were too dark and I didn’t want more samples going back and forth.
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Posted 1 month ago
abundant samples. Easy delivery instructions. Price seemed fair.
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Posted 1 month ago
I just wanted to say thank you for your support in resolving the recent issue with my flooring order. Although there were some initial problems with damaged boards, I really appreciate the way it was handled. One pack of 6 boards was swiftly replaced, and I received a refund for the other. Your quick response and assistance made the process smooth and stress-free. Much appreciated!
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Posted 1 month ago
Were very good in sending the samples on time
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Posted 1 month ago
Guilty wise look like good
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Posted 1 month ago
Good customer service
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Posted 1 month ago
Excellent customer service, although it would be good to actually talk to a customer service agent on the phone if needed
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Posted 1 month ago
Great company, pro active with the order which was delivered on time however the delivery was not up to standard, the delivery driver was unable to get the product off the lorry which was parked about 200m from the house, my son had to take the product off the lorry and then hand ball all 22 box’s from the lorry to the house. Please bear in mind that I paid for express delivery @ £60 and if it wasn’t for my son being home I probably wouldn’t have received the delivery.
Helpful Report
Posted 2 months ago
Timely delivery staff very hey
Helpful Report
Posted 2 months ago
Renovate Direct is rated 4.6 based on 405 reviews