4Com Reviews

Name: 4Com
Rating: 4.70

4.7 Rating 1,144 Reviews

93 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.7

Based on 1,144 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great system, great service, staff all very friendly and helpful”

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Posted 1 month ago

“great service and knowledge”

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Posted 1 month ago

“David Perry was very efficient in transferring our broadband and phone lines over, he was professional and helpful and took the time to ensure everything was up and running properly before leaving. 10/10.”

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Posted 1 month ago

“Tom did the initial install & Adrian did the switch over from old to new. Fantastic guys, friendly and helpful. Nothing too much trouble. Thankyou”

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Posted 1 month ago

“Tom Parr was great, very helpful & knowledgeable. Thanks from us at Severn Structural Engineering.”

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Posted 1 month ago

“Steve was on time and very helpful with the all the details of the new kit. He set up all units as needed, making them ready to go for all staff. Steve explained all equipment and how each base should be set and was patient with my printing problems. A credit to your business. Thank you.”

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Posted 1 month ago

“Our experience has been great. Everything agreed and installed quickly. Rich the engineer was really helpful, installed everything and gave a run-through of our new system to show us how it all works.. .”

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Posted 1 month ago

“Chris explained the new features very well and pointed out a few that we had that we were not making use of.”

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Posted 1 month ago

“Excellent service both from the sales and service engineers.”

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Posted 1 month ago

“Very efficient and informative. Helpful and informative explained everything to us. Acorn nursing home is very happy with the service”

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Posted 1 month ago

“We have had Tom Parr out today, he's been excellent. He has come, and has started us on the first step of our new installation of new phones in the office, he was very helpful and knowledgeable”

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Posted 1 month ago

“Very professional and friendly service. Would highly recommend. Kieren arrived promptly and explained everything in detail.”

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Posted 2 months ago

“We have been with HiHi since covid and it is a great system. We have upgraded to the HiHi4 now and David Perry is the best engineer we have had! Super quick and efficient set up. Really recommend.”

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Posted 2 months ago

“Mike, our engineer has been clear and concise with his explainations regarding all aspects of the new phone system. He has helped all of us new users and installed the system perfectly.”

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Posted 2 months ago

“Installation of new HiHi4 carried out efficiently and smoothly, with minimal disruption to the offices. Experienced engineer on site and very helpful throughout. Desktop tablets easy to use, with overview training included. Useful user guides also received for reference. Delivery and collection of equipment all arranged by 4Com with no issues.”

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Posted 2 months ago

“Skip the 5 star "installation" reviews & read the 1 star service & ongoing cost reviews. Our provider was bought out by 4 Com, rep tried to move us to new contract but at the time I simply couldn't be bothered to switch. What a lucky escape, other people nearby weren't so lucky, signed up for 2 years without being given written terms only to find that it is in fact a 7 year term with hugely inflated costs. Beware”

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Posted 2 months ago

“Mike provided a Great service, friendly ,knowledgeable and helped us solve the issues we had.”

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Posted 2 months ago

“Turned up on time, friendly and helpful.willing to answer any questions we had. Luke”

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Posted 2 months ago

“Very Helpful setup, thanks to Chris for coming out.”

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Posted 2 months ago

“I am thrilled to share my positive experience with the recent installation of touch screen phones by HiHi Limited’s telephone engineer. The transition to these new devices has been nothing short of exceptional. Our telephone engineer took the time to provide comprehensive training sessions for our team, ensuring that everyone was proficient in using the new devices. Their patience and clear communication style made the learning process enjoyable and stress-free.”

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Posted 2 months ago

4Com is rated 4.7 based on 1,144 reviews