Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

304 Clothing Reviews

4.5 Rating 6,323 Reviews

88 %

of reviewers recommend 304 Clothing

Company Reviews

Product Reviews

4.5

Based on 6,323 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About 304 Clothing:

304 Clothing was set up by three friends who went to University together In Liverpool UK.

After countless nights out they stumbled across the idea to start making hand made vests for their friends, while they lived in.... Apartment 304!

The rest is history...

Write Your review

Tell us how 304 Clothing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

304 Clothing 5 star review on 14th November 2022

34

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part of my order was missing and it still hasn’t been delivered. I’ve sent an email asking where my A3 coffee print is, still waiting to hear back. T shirt arrived and I love it. Disappointed in the customer service.”

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.

“Unfortunately not a good experience. Ordered off you a few times and it’s been quick delivery with good communication. Had an issue where an item was out of stock after I ordered before but you sorted that out and made it up to me. I love the products but this time the lack of communication on what was happening with my order was very poor. No update in almost 3 weeks. Messaged twice but heard nothing. Eventually my items did come and I do like them but will not be ordering off 304 again.”

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.

“Really sorry to write this review.. I ordered a surprise box and when it came the sizes were really not good. Especially after buying from the site previously I thought I could exchange. One of the items was faulty as well. I wasn't aware that surprise boxes couldn't be exchanged or refunded, I could find anything in the website to clarify this. I was offered a five pound refund for account for future purchases.”

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.

“I bought a jumper from 304 clothing and the jumper came damaged I contacted customer services and the reply I got back was we can’t return products that are ‘damaged’ even though it was not myself that damaged it. I spent £45 on a jumper that essentially is still sat in my cupboard with a hole in it and smelling of damp rain water.”

Hello Rebecca, We are sorry to hear that your hoodie is damaged. We have had a look at our database and are unable to find any communication with our customer service team about the issue you have faced. Please could you contact us at help@304clothing.com and send over some photographs so that we can investigate this further for you. We look forward to hearing from you. Kind regards, 304 Customer Care Team

“For the cost of this jumper I was expecting them to be a thicker material. However it is very thin and feels cheap.”

Hello Toni, We are really sorry to hear that you are unhappy with the quality of the hoodie you received. We would love to discuss this further and have sent you an email. We look forward to hearing from you. Kind regards, 304 Customer Care Team

“So my mom bought me and my brother some clothing from 304 clothing for Christmas. 4 t-shirts, 2 jogginpants and 1 hoodie. the first problem was It came after christmas..... So after we finally got it we were thrilled to use it. The Design was sick, and the quality and fit seemed okay. The first day we were the clothing we were so happy for it, but then the poor quality started to show. After first wash the clothing looked like this... So now im afraid to use my expensive clothing, because i know, that if i wash it again the print will be totally gone..”

Hello Thomas, We are really sorry to see that this damage has occurred to your hoodie. We take these faults seriously and would appreciate it if you could email us with photographs of all the faults that you have mentioned above. We will then investigate this further and provide a resolution for you. Please contact us at help@304clothing.com and include your order number. We look forward to hearing from you. Kind regards, 304 Customer Care Team

“I have emailed 3 times regarding damage to a hoodie I bought and had no response”

Hello Louise, I am sorry to hear your hoodie is damaged. All of our emails are responded to within 48 hours. I have looked into this for you and unfortunately cannot see any emails matching the email you have provided. There have been instances where messages have been responded to but the email comes back as undeliverable. Please could you ensure your email address is inputted correctly and contact help@304clothing.com. We will be happy to resolve your issue for you. Kind regards, 304 Customer Care Team

“Quality not great”

Hello Sinead, I am really sorry to hear that you were unhappy with the quality of your items. It would be great to hear from you and understand where you felt our quality was not of a high standard. We have sent you an email and are looking forward to hearing from you. Kind regards, 304 Customer Care Team

“Website and delivery was fine , Absolutely loved the jumper and leggings looked so nice on , especially the leggings fit amazing and love the added pocket detail Really displeased after washing them together on their own for the dye to run into the white lettering on the jumper and leggings and the letter has started to crumble on the back of the jumper see photo added ,which I do expect after many wears not after one, which I am gutted about 😱 as the outfit now looks old after one wash . I hope you can try and stop this from happening as your designs are great !! And it’s a real shame”

“I was extremely disappointed with my experience with this clothing company. Firstly, they did not respect the promised delivery schedule. Secondly, the customer service was not helpful at all. And to top it all off, one of the shirts that I received was unwearable after the first wash. I would not recommend this company to anyone and I will not be shopping with them again”

“Purchased the hoody for a Christmas gift so can’t really comment on the quality. However the service was shocking. If I hadn’t of queried my order after 10+ plus of no notifications I don’t think I’d of received it in-time for Christmas. Definitely would no order from this company again!”

“Ordered a hoodie as a Christmas present. Design was really liked but the cut of the hoodie isn’t right. When the hood is up, as it’s cut too small, it pulls up the shoulders of the hoodie, so the wearer looks like they have sloped shoulders. A real shame.”

“Brought the good luck club T-shirt and it’s really comfortable and a good fit however the front print is in the wrong place and the company didn’t really seem to care.”

Hi Abi I am so sorry to hear this, all of our items are hand printed so although every item goes through quality control sometimes small faults can be missed. If you drop me an email at help@304clothing.com i will be happy to get this looked into further for you. Kind Regards Mollie 304 Clothing

“We bought 2 hoodies. My missus is happy with hers but i wont be buying again. 2 hoodies I've had and both are the same size yet the quality is inconsistent & poor. Very disappointed”

“This is a test from Gorgias Support, please disregard.”

“Thin hoodie hot great quality”

“I got the box with loads of stuff. Unfortunately, I will not be purchasing 304 Clothing again. After 2 weeks of wearing the hoodie, it already has holes. The stitches are really loosely done. I also think it’s very expensive for the quality of the clothes. I love the designs but the quality needs a lot of improvement.”

“The hood of the hoddie is too small.”

“Hoodies not very well made. Ordered a medium in one hoodie , massive with huge shoulders sticking out! Then exchanged it to another style in small, too tight round my hips, not good fitting🥴”

“T shirts fit ok as a small yet jumper was way to small in a small. Also loads of fluff and material in side jumper so when you take it off your t shirt underneath is covered. But other than that ok for the price”

«
1
2
3
4
5
»

304 Clothing is rated 4.5 based on 6,323 reviews