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304 Clothing Reviews

4.5 Rating 6,335 Reviews

88 %

of reviewers recommend 304 Clothing

Company Reviews

Product Reviews

4.5

Based on 6,335 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About 304 Clothing:

304 Clothing was set up by three friends who went to University together In Liverpool UK.

After countless nights out they stumbled across the idea to start making hand made vests for their friends, while they lived in.... Apartment 304!

The rest is history...

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304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

304 Clothing 5 star review on 14th November 2022

34

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor fabric”

Good Afternoon Anthony, Thank you for your review, we will be in contact via email to discuss this matter further :) Kind Regards, Charlie 304 Help Team

“Quality of clothing is great, but I ordered a large and was huge on my and then got a medium and it's too small not happy with the massive jump in size.”

Good Morning Levi, We have sent you an email regarding your recent order with us, if you could respond we will figure out the best way forward to resolve this issue :). Kind Regards, Charlie 304 Help Team

“I paid £50 for the men’s 304 clothing box and was disappointed... I bought these for my boyfriend as a little something and within a couple of weeks of having the clothing the bottoms have holes in. The stitching in the jumper have come away. The only thing that’s been okay and wearable is the T-shirt. I can honestly say the outfit box isn’t worth £50. I doubt I’ll get a response to this as Ive seen comments on social media about not getting any fed back with stuff so hopefully you take this into consideration. I’ll look forward to a reply.”

Good Morning Ashleigh, We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. If you could please email help@304clothing.com we can figure out the best way forward and resolve this issue :). Kind Regards, Charlie 304 Help Team.

“The black colour looked quite faded from new. Material too thin, arms too short. Shrunk after 1 wash”

Good Afternoon Charlie, I'm sorry to hear this, if you could please email help@304clothing.com with the faults you are having we will take a look into this for you :). Kind Regards, Charlie 304 Help Team

“Customer service is very bad”

Good Morning Sultan, Thank you for your review, I'm sorry you feel that way. We have previously spoken to you via email with regards keeping you updated with your order. We will be in touch again to figure out the best way forward regarding your order. Kind Regards, 304 Help Team

“I needed to Wait over a month till my package arrived! The clothes are great but sadly the shipping wasn’t”

Good Afternoon Dionne, I'm sorry to hear about the shipping issue, we will be in contact via email to resolve this issue for you :). Kind Regards, Charlie 304 Help Team

“I had stains on a hoodie and a shirt. Nobody answered my mails. Bad service at all”

Good Afternoon Stefan, We have sent you an email, if you could please respond we will figure out the best way forward for you :). Kind Regards, Charlie 304 Help Team.

“I ordered a tracksuit but the first time of wearing it, the seam down the trouser leg split. Other than this the product is comfortable.”

“To be honest, my whole experience was bad, I made my initial order well over a month ago, just a hoody, when I received it, I wasn’t happy with it, so I returned it, after 2 weeks I was told I couldn’t be refunded, so I asked for it to be exchanged for some tracksuit bottoms, which was agreed, a few days later, I received another hoody, which of course I returned, and was given a voucher to the value of my original purchase, which I then used to order the tracksuit bottoms .. again. They have arrived, the quality is ok, probably not worth what you pay for them, but mainly the sizing is strange, the legs are very very long, normal tracksuit bottoms I have bought previous, I usually get a medium, I saw on a review that they were longer than usual, so I got a small, but even still, very very long. Overall poor experience with the company.”

“You never email when order is dispatched so never know when to expect order and delivery' s are to slow”

Good Afternoon Angela, I'm sorry to hear this but I have checked your order and can see we sent a confirmation email to you on the 30th November 2020. I have tracked your order and can see it was with you on the 19th December 2020. If you could let me know if you have received everything okay? Email Help@304clothing.com. Kind regards, Charlie 304 Help Team

“Still not received my products from a few week ago..”

“I ordered a mystery box, on arrival all way good until we noticed small holes in the tracksuit bottoms along the seams, I messaged them and they sent me a replacement which h is amazing but the replacement tracksuit bottoms yet again had holes along the seams and since this they have not replies to my emails or even acknowledge messages, the tops and jumpers are amazing just a shame about the tracksuit bottoms and response times”

“order number GE835103556GB ordered nov 2020 after 1 month still missing 2 items so is nice you send nice emails, but we prefer to have the goods within 2 weeks, and no need wait more then a month”

“Half my order arrived after almost 4 weeks waiting . When it arrived half of it was missing. Impossible to get a reply on app messaging”

Good Morning Kevin, I'm sorry for the delay in getting back to you, we are receiving a huge amount of emails and messages at the moment, we try respond as quickly as we can. We will be in contact via email to check your order :). Kind Regards, Charlie 304 Help Team

“Not very happy with the fabric of the clothing thought it would be a bit heavy material seen other clothes from your company much better than these thank you”

“I am writing this with much disappointment I ordered a hoodie for my son on 24Nov I have emailed you a couple of times to ask when is it arriving now you have emailed me to say it has been delivered to longford I live in Co Cork I am still waiting”

“Quality of clothing is poor”

“I placed an order on the 16/11/20 and it’s still not here, nor can I track it, I can’t review the physical product as I haven’t gotten it. I disappeared with the service it’s going to be nearly a month without any communication or the item being delivered.”

Good Morning Eric, thank you for your review I'm truly sorry for the delay, we will be in touch via email to chase your order for you. Kind Regards, Charlie 304 Help Team

“Still haven’t received after 3 weeks”

Hi, Thank you for the review, I'm truly sorry for the delay in receiving your parcel, we will be in contact via email to get this issue resolved. our customer’s satisfaction is our first priority, look forward to hearing from you. Kind Regards, Charlie 304 Help Team

“Not great quality you could get a better quality product from else where for half the price I did have an issue and it was sorted straight away so can't fault them there”

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304 Clothing is rated 4.5 based on 6,335 reviews