304 Clothing Reviews

4.5 Rating 6,334 Reviews
88 %
of reviewers recommend 304 Clothing
4.5
Based on 6,334 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read 304 Clothing Reviews

About 304 Clothing:

304 Clothing was set up by three friends who went to University together In Liverpool UK.

After countless nights out they stumbled across the idea to start making hand made vests for their friends, while they lived in.... Apartment 304!

The rest is history...

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304 Clothing 5 star review on 20th May 2023
Clare Robb
304 Clothing 5 star review on 20th May 2023
Clare Robb
304 Clothing 5 star review on 20th May 2023
Clare Robb
304 Clothing 5 star review on 20th May 2023
Clare Robb
304 Clothing 5 star review on 13th March 2023
Adele Alexander
304 Clothing 5 star review on 13th January 2023
Obe Douglas
304 Clothing 5 star review on 14th November 2022
Gary Felix
34
Anonymous
Anonymous  // 01/01/2019
Website is great, however has incorrect information on products! T shirt I ordered was stated as regular and was definitely oversized I could have fit 2 of myself in it! customer services response time wasn’t very good either and return service needs upgrading! Experience has made me not want to buy anything again from 304 unfortunately.
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Appalling!! I waited over a month for my item for you to then send me the wrong item along with some tracksuit bottoms I didn't order and after reaching out to you countless times I'm just being ignored...
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I'm still waiting for my delivery, check through the numerous emails I have sent you & resolve this issue
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Unfortunately, on this occasion I have not been happy with the services of 304 Clothing. I ordered a mystery box which I understand is a lucky dip and I imagined I would receive items that were unisex as you could not specify men/women. After receiving a crop top and items that were clearly women’s, it was a very disappointing purchase. I have since got in contact twice asking if I could exchange as I certainly wouldn’t get use out of a crop top but have heard nothing. The website makes contacting the company hard, because I also struggled to contact the company after waiting 2 weeks for the parcel to be sent out to begin with.
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Well since you asked! I think you guys were great, but my last purchase was a disaster. I had to wait almost 2 months to receive my order, in those 2 months every time i would ask about my order you replied with a mail about warehouse issues, that you print your own t-shirts and that it could take a few working days to ship, while i was already waiting for weeks! Then you shipped it, got a track and trace number, great but then i get a e-mail from shipping company that if i don't pay custom taxes i wouldn't get my package! Since when clients pay shipping and custom taxes??? Never ever in my life was i asked to pay custom taxes on an online purchase, including you guys, previous purchases from your company was never asked to pay customs. Then the product… i loved your T-Shirts, heavy cotton, quality stuff! Not anymore! Thin Chinese quality and not even cotton probably 80% polyester, can't say for sure because your T-Shirts no longer have tags with material composition…. To resume i feel scammed. Disappointed!
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I'm obsessed with 304 clothing, I want the to bring back the hoodies that have elastic waistbands and tucks up at the bottom and stays up . Other than that I'm obsessed my 40+ hoodies are proof of that x
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Appalling customer service. Waited almost 7 weeks for an order and when I requested a refund this was complete ignored. I was lied to and always told that orders are dispatched within 7 days. I will never buy from 304 again.
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I’ve never had any problems from here before but recently I ordered 4 cycling shorts, and I only received 1 in the post so after a lot of emails, they finally sent the remaining ones out but again I only received the 1 so I’m still missing 2 of my cycling shorts.
Helpful Report
Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.
Delivery took like almost 8 weeks and tried so many times to contact 304 with no response at all. Not worth the hassle and money.
Helpful Report
Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.
Quality of the clothing is 5 star, the material, the print the fit is pretty dam sweet. Had issues with delivery, however, customer service rectified quickly and there was good communication.
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Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!
My order didn’t yet come and it been now 2 months since I ordered it so please bring it or cancel the order and refund my money
Helpful Report
Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.
Ordered almost a month ago now. The website promises a delivery time of 5 to 7 days/working days. Contacted several times, each time exactly the same answer that this one picked and and is printed but cannot give me any expectations/updates and do not go into anything substantive and still have not received any updates. Pity
Helpful Report
Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.
Great site quality clothing
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Hi Michael, Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!
Took over 2.5 weeks to arrive, no communication from company - do not order from here, reviews are true
Helpful Report
Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.
AVOID THIS COMPANY !!! I am waiting for refund 2months. Don't waste your money and time. They ignore e-mails and if they reply, they promise to refund the money, which of course they do not do.
Helpful Report
Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.
AVOID THIS COMPANY !!! I am waiting for refund 2months. Don't waste your money and time. They ignore e-mails and if they reply, they promise to refund the money, which of course they do not do.
Helpful Report
Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.
Part of my order was missing and it still hasn’t been delivered. I’ve sent an email asking where my A3 coffee print is, still waiting to hear back. T shirt arrived and I love it. Disappointed in the customer service.
Helpful Report
Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.
Loved the quality of all the items, dast delivery to my location!
Helpful Report
Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!
Fab Clothing and really helpful, friendly staff.
Helpful Report
Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!
The order hasn’t arrived and the customer support doesn’t respond to emails
Helpful Report
Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.
304 Clothing is rated 4.5 based on 6,334 reviews