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304 Clothing Reviews

4.5 Rating 6,337 Reviews

88 %

of reviewers recommend 304 Clothing

Company Reviews

Product Reviews

4.5

Based on 6,337 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About 304 Clothing:

304 Clothing was set up by three friends who went to University together In Liverpool UK.

After countless nights out they stumbled across the idea to start making hand made vests for their friends, while they lived in.... Apartment 304!

The rest is history...

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304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

304 Clothing 5 star review on 14th November 2022

34

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still have not received my order nor a track and trace code even though I selected a ‘next-working-day delivery’ on 26-6-2019.”

“Great quality clothes terrible shipping unless it was just my order.”

Hello We are so sorry to hear this, please email in to help@304clothing.com and if your parcel was outside of the delivery time frame we will arrange a refund on your shipping. Regards Mollie Team 304

“Hoodie arrived missing one of the metal tips for the lace that goes round the hood. Material come out in balls after one wear”

Hi Alan I am sorry to hear you have received a faulty product. If you email us at help@304clothing.com we would have had a replacement pair sent straight out to you. Best wishes Team 304

“Still havent recieved my order...”

Hello I am sorry to hear this, please email help@304clothing.com and the team will assist you in tracking your parcel. Regards Mollie Team 304

“Brought a mystery box and the tracksuit bottoms that came with it were ripped, also order four t-shirts that all came in the wrong size, will be sending back.”

Hello Keenan I am sorry to hear this. If you email us at help@304clothing.com we will get a prepaid return label sorted for you. Once this is logged we will also throw in a free item for your inconvenience. Sincere apologies Team 304

“Delivery time to long”

“Sizing seemed very weird”

Hi Millie Sorry to hear you feel this way. If you give us an email help@304clothing.com we can work to get the size right for an exchange for you. Best wishes Mollie Team 304

“The panels on the side of the bottoms are fraying after 2 wears. They have bagged by the knees and I am not thrilled with the quality unfortunately.”

Hey Chloe I am sorry to hear this, if you would please send an image over to help@304clothing.com along with your order number we will arrange a replacement pair or resolve this situation in another way. Regards Mollie 304 clothing

“good afternoon, first to say that the sweater I ordered came with some defect, namely pulled yarns that clearly damage the same”

Hello I am sorry to hear this. Please email help@304clothing.com and we will be happy to get you a replacement sweater sent out asap.

“Falsas imágenes con respecto a la realidad”

“Ordered a small, when they came they were way to big.. had to pass them on to a friend”

Hi Donna I am sorry to hear you had this problem, in future if you email us we can arrange to get these exchanged to the preferred size for you.

“Clothing doesn’t look or fit like it looks like it does in the pictures. Delivery took 2 days when I payed next day delivery.”

“Did not get order in time for trip”

“Ordered four different items and tried to follow size guide and my normal sizes for other brands. Unfortunately everything was too small and black jeans were rather baggy. Oversized t shirt was muscle fit on me”

Hello, I am sorry to hear that your clothes did not fit, we are still working on perfecting our sizing. Please feel free to email help@304clothing.com and ask for an exchange or refund on your products. From the Team at 304

“I ordered a size XS in the grey ‘Women’s Panel Jersey Legging’ and I was so disappointed. I’m a size 6-8 and these leggings were too big. I gave them to my friend who’s a size 10 and they were too big for her too. They were also too long and didn’t feel like legging material, more like jogger material as they were quite heavy. I checked the size guide before buying to make sure they would fit, but clearly the size guide isn’t accurate enough. So disappointed and will not be ordering leggings from this site again.”

Hello, so sorry to hear that this happened. If you haven't already please email help@304clothing and they should be able to exchange your item or give you a full refund. Thanks, 304

“Jeans were baggy on legs and not a true 30 waist.. massive! Think they were a 32 labelled as 30.”

Hello, Sorry to hear that your joggers did not fit right. If you havent already please feel free to email help@304clothing.com and they should be able to exchange or refund your purchase for you. Thanks, 304

“I made an order on the 18th December (Order #20737) for a Christmas present, as your delivery stated that it would come in time for Christmas. This was not the case, and I did not receive the order until 9th January, after emailing and facebook messaging yourselves to find out where it was and if I would receive it, to which I had no response to. I am very disappointed with your service and how late I received my order. My boyfriend is a loyal customer of yours (he encouraged me to order off you), however; after this experience, I doubt that him or I will give you custom again.”

“Sizes are very very small. I ordered a M which is my partners normal size, and this fitted me better (women size 6). Then ordered a L which again was far to small.”

“Pants were way too small , they were about 4 inches too short on my legs even tho your size guide and what your models were wearing told me I’d be a M”

Hi Niall, Sorry to hear that you had a problem with your joggers. One of the team will message you shortly. Team304

“Great clothes, poor customer service”

We are sorry to hear that you had a bad experience with customer service, we hope that next time it is better for you. Glad you loved the clothes. 304 Team

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304 Clothing is rated 4.5 based on 6,337 reviews