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304 Clothing Reviews

4.5 Rating 6,338 Reviews

88 %

of reviewers recommend 304 Clothing

Company Reviews

Product Reviews

4.5

Based on 6,338 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About 304 Clothing:

304 Clothing was set up by three friends who went to University together In Liverpool UK.

After countless nights out they stumbled across the idea to start making hand made vests for their friends, while they lived in.... Apartment 304!

The rest is history...

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304 Clothing 5 star review on 13th March 2023

Adele Alexander

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great clothes, poor customer service”

We are sorry to hear that you had a bad experience with customer service, we hope that next time it is better for you. Glad you loved the clothes. 304 Team

“Hoodie came with a hole in the sleeve. The look of the hoodie is great though”

We are so sorry to hear that the hoodie you ordered had a hole in. If not already please email help@304clothing.com and they should be able to sort a refund out for you.

“Bought a mystery box and it was meant to be next day delivery and it was two days and it shows that it comes in a box and it didn’t”

“we bought the men mystery box (£25) and I'm aware that the point of these boxes is that you don't know what you're getting. but the total our box came to £18, so that is £7 less what i originally paid excluding postage. so if you're thinking of getting the mystery boxes i wouldn't recommend. its also non refundable as they know they're over charging.”

Sorry to hear that you are unhappy with the selections you got! The Mystery Boxes are automatically selected & the value is 'up to' that value not guaranteed to be at that value all the time. We try our hardest to ensure we hit that value but sometimes stock that is on a lower sale has to be used. Hope this explains the process a little bit & we hope you are happy with the quality of the clothing you have in your £25 box.

“Clothing misadvertised on website as couldnt get clothing on as it was too skinnt”

So sorry to here this! Please email help@304clothing.com and we will be happy to help you out.

“Clothes are fine just delivery took over a week to arrive which was disappointing”

So sorry to hear that! We do pride ourselves on your customer service, however sometimes delivery does slip. We hope this didn't cause you too much of an inconvenience! 304 TEAM

“Very small clothing and quality isn’t good”

“i had a bad size and tried to contact you to change it but had no answer!”

“Iv order size small 8 and they massive around the waist definitely not a size 8”

“Bad fit”

“Recently ordered a pair of ‘black’ ripped and repaired jeans. They look like great quality in the picture. However on arrival the bottom of the jeans weren’t tight to the ankle and looked like they had been cut off with a chain saw. The metal button felt cheap (as did the denim) and I could easily bite the malleable tin in half with my teeth with no struggle at all. Sorely dissatisfied with these jeans and would have been absolutely fuming had I paid £45 for them! Luckily I got that for half price but I’m ambarrased to wear them. It’s a great shame because all other 304 products have been decent and I do generally like the clothing!”

“Expected it to come in a box, it never. Got 3 tshirts so was hardly a random selection really and one of those tshirts was just plain, something i could get in primark for £3”

“The quality of clothing range for the price is awful the material feels cheap and hard”

“The seams on my clothing are raggy and there defaults in them. Not the best to say how much they were”

Hi! Im sorry to hear about this. Pleas get into contact with us via email so we can sort this out for you! help@304clothing.com

“Received my package today. Bought a trucker cap for myself and a pair of leggings for gf. When i received the free gift as part of a promotion I received a large dress as it asked me for a size but did not ask gender.”

“5/5 clothing wise, customer service 0/5, can't get a hold of them on any social media's or email and don't have a number to call, shame really, love the clothes”

Hi! Im sorry to hear about this. Pleas get into contact with us via email so we can sort out any problems you may have! help@304clothing.com

“Poor delivery service”

“Very disappointed with the delivery speed it’s been a week and I’ve only just received my goods”

“Paid for 48 hour delivery and I still haven't received the item nearly a week later, tried contacting them via the website messaging and Facebook with no reply a s when I eventually got an email back I was told it was sent the same day I bought it. Yet royal mail website didn't receive it till 3 days later.”

“My boyfriend have bought clothes from here and they're absolutely lovely quality so I thought I'd treat myself to a pair of leggings little did I know that you could not wear a black thong with these leggings because they seem such good quality and for paying the price I paid I should be able to wear any colour underwear with these, so off I go out for my day for people to literally stare at my ass crack I thought maybe my bum looks really nice in these leggings to be told you can literally see the crack through the leggings!!!!! Died of embarrassment!!!!! I would post a picture but I probably would get done for nudity!”

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304 Clothing is rated 4.5 based on 6,338 reviews