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304 Clothing Reviews

4.5 Rating 6,334 Reviews

88 %

of reviewers recommend 304 Clothing

Company Reviews

Product Reviews

4.5

Based on 6,334 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About 304 Clothing:

304 Clothing was set up by three friends who went to University together In Liverpool UK.

After countless nights out they stumbled across the idea to start making hand made vests for their friends, while they lived in.... Apartment 304!

The rest is history...

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304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

304 Clothing 5 star review on 14th November 2022

34

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super easy to use, good clear pics and description of clothing item. Didn’t take long for order to be distributed and for item to be received ☺️ was super happy with the quality and sizing x”

“I must say I have never been disappointed with the items that I have purchased from 304. It is always an excellent service and their merchandise is of amazing quality. I purchased from 304 previously when they were doing the rainbow hoodies for the NHS Rainbow and I still wear this to this day, just wish I could get another one”

“I love these t shirts they are very good quality and fit great”

“I love the quality it’s definitely well made and washes beautifully definitely on of my favorite T-shirts”

“Poor service”

“The designs are cool, the website is easy to navigate and pleasing to the eye while customer support is friendly and helpful. So far the overwhelming majority of my orders was of superb quality. I'm very happy and recommend the brand to everyone looking for unique Clothing.”

“So whilst the site is pretty responsive, it's rather hard to track down items that you've ordered previously, and want to reorder in a different colour. A lot of flicking through the product line to home in on your item wanted. Also, and this is a real pain.....the same items in a different colour are ( in my experience) completely different sizes. I.e. I ordered a Hoody in gray size L, decided to buy another in black,and it was tiny! I had to exchange it for an XL. The fist couple of loose fit T shirts in L were great, subsequent orders were ( and I measured them, 12/15% smaller dimensionally!) I let customer service know there's a quality issue, who kindly thanked me for the "Useful feedback". I'm almost ready to jump ship with 304 as I can't be bothered to return stuff now. Disappointed really.”

Hello Mike, Thank you for providing the above feedback. I can see that you have ordered a number of items from us over the past 2 years. During this time we have had to change manufacturers, as the ones we were using previously have had to close down due to the current climate. I believe this is where the problem lies with the size difference in the items you have ordered. We have emailed you to discuss this matter further and are looking forward to your reply. Kind regards, 304 Customer Care Team

“Amazing clothes and the delivery is fast. Only thing is the size 2XL and XXL are very different so once you find the size you like stick to it”

“Love ordering from 304 I have a lot of sets short and T and tracksuits. Couple of items Iv had issues with but over all fine. Will be ordering more in summer. Could do with matching shorts to my peach hoody”

“First time using 304, and must say I’m very impressed with the price and quality of products, my only nag if you’d call it that is the good on the hoodies, they don’t seem big enough”

“The item has arrived in time, and I am satisfied with the quality of the item. Thanks a lot. Will order from here again.”

“Truly my favorite brand right now. So comfy, amazing fits, and amazing designs. I LOVE my custom hoodie & crewneck I made, and my joggers are incredible. Your customer service team goes above and beyond too. I recco 304 to everyone!!”

“Love this clothing brand. I am absolutely in love with my hoodies they are very good quality and so on trend. Quick delivery. No faults what so ever!!!”

“Fits great”

“Really good fit and very good Qualität 10/10”

“Perfect service!.. I even sent the wrong item and they still returned it and rectified the situation. Many thanks, Daniel.”

“Ordered the wrong size on 19th Feb for my daughter and it has taken nearly a month to get my refund. ( I still haven’t received it). Not happy that I will be losing not only my postage but another £2.99 fee for ‘restocking’. Daughter wants to reorder- as I am paying we will wait and see”

Hello Sue, I am sorry to hear that you have experienced refund delays. I can see here that your return was dealt with within 5 working days from the date your parcel was received, which is our usual turn around time for returns. An email notification was sent to you on the 7th March. Please allow 5-10 working days, excluding weekends, for the refund to appear in your account. If you have any questions, then do not hesitate to contact us at help@304clothing.com Kind regards, 304 Customer Care Team

“I have emailed 3 times regarding damage to a hoodie I bought and had no response”

Hello Louise, I am sorry to hear your hoodie is damaged. All of our emails are responded to within 48 hours. I have looked into this for you and unfortunately cannot see any emails matching the email you have provided. There have been instances where messages have been responded to but the email comes back as undeliverable. Please could you ensure your email address is inputted correctly and contact help@304clothing.com. We will be happy to resolve your issue for you. Kind regards, 304 Customer Care Team

“Excellent quality good service recommended 304 to family and friends will be ordering again very soon”

“Great hoody and I have had compliments on it the first time I wore it :)”

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304 Clothing is rated 4.5 based on 6,334 reviews