So whilst the site is pretty responsive, it's rather hard to track down items that you've ordered previously, and want to reorder in a different colour. A lot of flicking through the product line to home in on your item wanted. Also, and this is a real pain.....the same items in a different colour are ( in my experience) completely different sizes. I.e. I ordered a Hoody in gray size L, decided to buy another in black,and it was tiny! I had to exchange it for an XL. The fist couple of loose fit T shirts in L were great, subsequent orders were ( and I measured them, 12/15% smaller dimensionally!) I let customer service know there's a quality issue, who kindly thanked me for the "Useful feedback". I'm almost ready to jump ship with 304 as I can't be bothered to return stuff now. Disappointed really.