1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.88

4.9 Rating 1,431 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,431 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam Jacobs did a great job,i wasn't the easiest of customers and the customer service he gave was brilliant,top job,well done.”

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Thank you for your review! We appreciate your positive feedback and will be sure to pass your praise onto Sam :)

“Anthony was a gentleman and helped me find my insurance without any delay or problems. Great customer service from the initial reply and reassurance at the end.”

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Thank you for your review! We're so glad to hear you have been happy with the service provided, please recommend us to your friends and family for their commercial insurance needs :)

“spoke to a lovely lady named maisie dodd and she was very good on the telephone and explained to me the documentation i needed. i emailed maisie to make sure the correct documentation was received and she stayed on at work for a little extra just to sort this out for me. definitely the kind of customer service expected and which very rarely you get these days . thank you maisie”

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Thank you for your review Stephanie! We're delighted to hear that you've been happy with the customer service from our colleague Maisie and will be sure to pass on your praise :)

“Dealt with Ollie vey helpful new to insuring a van helped me through every step. A credit to your company.Ollie deserves a pat on the back for a job well done. Regards Andy”

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Thanks for your review Andy! We're delighted to hear you have been pleased with the service and will be sure to pass your praise onto Oliver :)

“Antony was great, helped me get the right policy for our company within an hour when 3 other insurance companies either couldn't or wanted me to wait 3 days”

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Thank you so much for your review! We're delighted to hear that Antony has been able to deliver a swift service for you :)

“Steve Matthews was fantastic got me a great deal it only took 25 minutes”

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Hi Beth! Thank you so much for your positive review. We're delighted to hear that you have received a swift service from Steve and will be sure to pass on your praise :)

“Robert Bird was very helpful with regards to setting up my policy. He was clear and set out what would happen moving forward. He was straight to the point, I found this very simple and it was a quick process. I would recommend him to anyone that needs help. He also give me the option to contact him direct if there are / were any issues. Thanks”

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“Dealt with Tom, very helpful and kept to his self imposed timetable providing quotes and information. Excellent service and competitive quotes Stevs”

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Thank you so much for your review Stephen! We really appreciate your feedback on our service, we'll be sure to pass your praise onto Tom :)

“Hannah was very helpful and informative , great customer support .”

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Thank you for your positive feedback!

“Jo Wellings was absolutely brilliant 👏. She talked me through the insurance process as am new to this. She was very helpful and informative. ThnQ”

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Thank you so much for your review! We're so glad to hear you have been happy with the service provided by Jo, we will be sure to pass on your comments of praise to her :)

“Jo Wellings was so helpful and she always go the extra mile to make sure I get the best service. She is always following up on calls and emails and I recommend 1st Choice as and when I can.”

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Thank you so much for your kind words Penny! We appreciate your recommendations and will be sure to pass your praise onto Jo :)

“Great customer support throughout the whole process by Alice. She helped us get a policy in place that ticked all boxes & also for the best price compared to quotes supplied by other brokers.”

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Thank you for your review Optimum-Logistics! We really appreciate your positive feedback, we will be sure to pass your praise onto Alice herself :)

“Usually I don't write a review but the service from 1st Choice has been outstanding. Harry has worked hard to get us the best policy available and kept me in the loop at all stages. Cannot find any faults and highly recommend. Well done!”

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“Joe was very helpful and efficient finding me the best quote, I hate calling insurance company’s but jo made it very easy for me. I would highly recommend 1st choice insurance to anyone”

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“jo is very help full finding my incurance”

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“The service provided by 1st choise was exellent the agent harry was very polite and helpfull will be recommending to all my friends thank you”

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Thank you for your positive review Amber! We're so happy to hear that you have been pleased with the service you received and will be sure to pass on your compliments to Harry :)

“Olly was really helpful after being let down by another insurance company we needed insurance quickly He sorted it all within an hour and was easy to talk to and efficient Thanks Olly”

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“Yes yes yes”

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“Very professional and helpful , Many thanks to Jack especially.”

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Thanks for your review! We're so happy to hear that you've been pleased with the service :)

“1 choice insurance was amazing. Caz Starling was my broker and she could not have done better job, she was 10 out of 10. Caz was very helpful and professional on the phone. Caz also came back to me very quick over email with any quires I had. Out of all the insurance I went through to get my fleet insurance she found me the best deal. 10 out of 10”

Helpful Report

Thank you for your kind words! We're so happy to hear that you have been pleased with the service and we could get you a good deal. We'll be sure to pass your praise onto Caz herself :)

1st Choice Insurance is rated 4.9 based on 1,431 reviews