Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

1st Choice Insurance Reviews

4.9 Rating 1,361 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

4.9

Based on 1,361 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

Write Your review

Tell us how 1st Choice Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to make an amendment to an existing policy, and Lucy Courtney was incredibly helpful, especially as it was not a simple situation. If this is a typical example of your customer service, I am delighted to be using you.”

“Very helpful, explained all the cover I required and returned quotes quickly. I would highly recommend, this has taken away the stress of having to search different companies and policies and saved me a lot of time . Thank you Charlotte .”

“Gemma Cartwright is gold when it comes to an insurance broker. Prompt, polite and value for money. Highly recommended.”

“I was on the phone with Lucy Courtney, very nice to speak to, she's polite and help me with the process to amend the fleet policy. Was smooth and fast. Thank you Lucy”

“Rachel has been so helpful and nothing too much trouble. Very prompt replies which is really appreciated when you need the information quickly. Five star from me. Thanks Rachel.”

“Gemma was a consummate professional, knowledgeable and easy to talk to, she assessed my needs and found the perfect solution within the day. Very happy customer here!”

“Very helpful”

“Very efficient and fast service making my issue easy to deal with , Many thanks to Carly at 1st choice”

“Gemma C was incredibly helpful with making sure I got the insurance I required. Not only was she knowledgeable for the industry but Gemma was also very efficient. The policy was explained to me in great detail before the payment was made, and the price was reasonable considering what I required. I will be using this company again thanks to Gemma’s kindness, knowledge and support throughout the whole process.”

“Just perfect that’s all I can say. Perfect.”

“Brad was really helpful”

“Called in for some docs to be sent over. Lucy Courtney dealt with my call and had them over in minutes.”

“Gemma has been fantastic to deal with. She went out of her way to get me the best deal possible. Gemma was very professional and polite and I would highly recommend her and the company.”

“Tania worked extremely hard to find the insurance cover that our business needed. Many other brokers failed to find what our customer was requiring, so we are very appreciative of Tania's time and efforts.”

“Hannah D at 1st has been amazing throughout my fleet policy always on the ball with my changes and constant amendments done straight away highly recommended.”

“Fantastic from start to finish Charlotte well informative easy to talk to give her a large pay rise”

“Really good service from beth”

“Great fast customer service, beth is very helpful”

“Debbie McBride was exceptional in going out of her way to try and do everything possible to enable our company to renew our Fleet Insurance. She was extremely professional, patient, kind, considerate, empathic and above all a lovely lady to deal with. I do hope the company appreciate just what an excellent communicator they have working for them. Unfortunately after a lot of hard work put in by Debbie, numerous emails and phone calls between us, 1st Choice the company couldn't match or beat the price we had been quoted from elsewhere. This will not cloud my opinion of 1st Choice, I only hope that we can use them in the future.”

“Friendly, Helpful and great experience within the insurance sector.”

«
1
2
...
4
5
6
7
8
»

1st Choice Insurance is rated 4.9 based on 1,361 reviews