Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“very pleasant experience well informed and explained everything very clearly .”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, Linda. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 9 months ago

“We had a lady called Kerry barnwell as our planner she was very professional and helpful gave answers to all questions thank you kerry.”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, Jayne. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 9 months ago

“Leslie was very helpful and professional. She was knowledgeable and was able to suggest the best package for me . I feel happy being with 1st Line Future Planning. I spoke to David yesterday and he went through my Will. They were both very patient and supportive. Helen Cashmore”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, Helen. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 9 months ago

“I felt secured with regards to my Will. Its has been explained to me by Marcia about this matter and i am confident about it.”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, Reynold. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 9 months ago

“Highly recommend great advice & explanation of things, very easy to set up what we wanted.”

Helpful Report

Posted 10 months ago

Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 9 months ago

“Friendly chatty and explained my options very clearly and allowed me to decide what was best for me myself”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, Graham. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 9 months ago

“I was very impressed by Leslie she explained all the procedures very well and I did not feel at all presured”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, William. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 10 months ago

“Very informative and everything was explained in every day terms no jargon. Reasonable price, will is sorted by your own terms and speculations. Extremely happy with the service.”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, Michael. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 10 months ago

“The consultant,Joanne Hardy was very helpful and informative.All the pension and future planning questions I had were answered completely. I highly recommend the service. Dave Hamer”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, David. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 10 months ago

“Leslie was amazing from the start . Literally answered any questions/ queries any time of the day.”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, Nicole. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 10 months ago

“Joanne was amazing, very professional, helpful and polite at all times, was a pleasure”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, Christine. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 10 months ago

“To be honest Joanne was absolutely fab, couldn’t of been more professional, polite and very helpful felt like I had known her years”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, Christine. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 10 months ago

“What can one say ? From start to finish it was completely painless! Mr Ian Cooper was an absolute star, and I’m sure he went above and beyond when explaining everything I needed to know about a subject that easy to think about but is a must! I honestly feel I’ve completed essential paperwork that will make it so much easier for my son and daughter at a very sad time in their lives! Thank you 1ST Line, and Thank you! Ian Cooper, you’re an absolute star! I’m more than pleased with your service and patience!”

1st Line Future Planning 5 star review on 12th June 2023

Helpful Report

Posted 10 months ago

Thank you for your lovely review, Kay. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 10 months ago

“Very pleased with this service would recommend”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, Kenvyn. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 10 months ago

“Our experience of the whole episode was very informative, relaxed and enjoyable. As a disabled person it was important for me to feel relaxed - which I did. Joanne Hardy also made sure that we understood each aspect of the proceedings every step of the way.”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, Susan. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 10 months ago

“Susan was very knowledgeable and the session went smoothly The agent that called to finalise the wills etc was very understanding”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, John. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 10 months ago

“Lesley came to see us and talk through all our needs and explained why we needed to protect ourselves and our family it was invaluable. We now feel ready for the future.”

Helpful Report

Posted 11 months ago

Thank you for your lovely review, Alan. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 11 months ago

“Jo was very pleasant and explained everything”

Helpful Report

Posted 11 months ago

Thank you for your lovely review, Nicholas. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 11 months ago

“Joanne, your rep, was understanding and knowledgeable. We didn't feel rushed or pressurized to make a decision. Suggested ways to help, to give peace of mind.”

Helpful Report

Posted 11 months ago

Thank you for your lovely review, Dawn. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 11 months ago

“We had a lovely lady whose name was Mercia. She was professional and friendly at the same time. Mercia explained everything in terms that we could understand. It was lovely meeting her.”

Helpful Report

Posted 11 months ago

Thank you for your lovely review, Janet. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 11 months ago


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews