Login
Start Free Trial Are you a business?? Click Here

1st Line Future Planning Reviews

5.0 Rating 2,622 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,622 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
A very professional company. Trish was very informative and polite, I came away after taking out a funeral plan with no questions, as everything was explained to me. Thank you Trish, I highly recommend this to anyone looking for a plan. 👍
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Stephen. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Sara was really nice and explained everything to me..
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Paula. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Fantastic servjce provided by miss Chloé anne Morgan's she was very professional and explained everything in detail with my funeral. Plan i was very pleased with all the information she provided to help me with my decision to take out a plan with your company
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Alan. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Ian was very helpful explained everything very well easy to understand extremely friendly and professional it was a pleasure talking to him.
1st Line Future Planning 5 star review on 29th June 2022
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Mandy. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Chloe Morgans was so polite and friendly and very helpful she was so considerate to help me to choice what was best plan to have . I would recommend her and ur company I will give chloe 100%.You should be very proud of your employer.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Sharon. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Great service, Ian, talked us through everything and put us completely at ease, and took the time to explain everything in Great detail, well done Ian, first class 👏 👍
1st Line Future Planning 5 star review on 28th June 2022
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Kenneth. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
it was very good
Helpful Report
Posted 2 years ago
I had a really nice chat with Sara.shes a really nice lady and helped me choose the right funeral plan for myself.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Paul. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
First class service from Clive, very informative and answered any concerns I had.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Diane. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Very friendly very professional in his job put me on the right track stopped me wasting anymore time he gave me peace of mind for my children thank you Ian
Helpful Report
Posted 2 years ago
Setting up this plan could not be any easier quick and easy
Helpful Report
Posted 2 years ago
Thank you for your lovely review, David. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Samantha contacted us at a reasonable time and managed to actually catch my attention straight away with her friendliness and honesty. She didn't give me any flannel and treated me with respect. I found her very professional and extremely helpful and eloquent. She explained everything clearly and didn't push at us to buy into the funeral plan. She listened to our views.
Helpful Report
Posted 2 years ago
Excellent everything fully explained
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Dennis. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Very satisfied with what I got told and how it was a explanned to me
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Andrew. I am so pleased that you are happy with the service Christine provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
I received a phone call from chloe, she was brilliant, she explained everything from my original plan with another company that isn't going to work for me to making sure that the funeral plan she was placing me with would suit my needs.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Deborah. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Sam was very helpful very polite,explained everything in detail to me and i chose the best affordable deal for me. I know i made the best choice and am looking forward to dealing with sam in the future
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Heather. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Hi thank you so much for the help of Christopher he was very helpful and really made me feel at ease with everything very nice guy to speak to very helpful at all times many thanks to him
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Karen. I am so pleased that you are happy with the service Chris provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Add phone call from Trish very nice and polite very nice person had a well good chat as well as making my funeral plans highly recommended Trish is a very good and kind friendly person to talk to on the phone
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Kevin. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Absolutely brilliant guy called Ian Oliver talked through all options. Professional at all times. Will be recommending to friends. Feel like I have one thing sorted in my life !! Cheers Ian.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Joann. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Thanks to every one I spoke to very nice listening people very nice
Helpful Report
Posted 2 years ago
1st Line Future Planning is rated 5.0 based on 2,622 reviews