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1st Line Future Planning Reviews

5.0 Rating 2,662 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,662 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Lovely lady Trish excellent service covered everything with the policy
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Posted 3 years ago
Trish who helped with my plan very pleasant and helpful made me feel valued
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Posted 3 years ago
Sam was Polite friendly and professional she told me about the plan I had chosen and answered and questions/queries or concerns that I may have had Very nice lady x
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Posted 3 years ago
Thank you for your lovely review, Jacqueline. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
1st class service. Chloe could not have been more helpful and was very professional and knowledgeable.
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Posted 3 years ago
Assistant Trish was patient and went that extra mile to make sure I understood all the plan
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Posted 3 years ago
Thank you for your lovely review, Gwen. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Samantha was warm, empathetic & understanding in what can be an emotional subject our demise.
Helpful Report
Posted 3 years ago
Thank you for your lovely review, Karin. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
I am was very good I would to say thank you for all the help
1st Line Future Planning 5 star review on 7th July 2022
Helpful Report
Posted 3 years ago
Thank you for your lovely review, Leita. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Thank you for all your help thank you N G Essex
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Posted 3 years ago
Hi Ian Oliver was a very good men very helpful nice men to work with and I thank him for all is help Mr n g Essex
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Posted 3 years ago
Thank you for your lovely review, Neil. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Fantastic people very helpful
Helpful Report
Posted 3 years ago
Thank you for your lovely review, Karen. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Sam was lovely and explained everything well
Helpful Report
Posted 3 years ago
Thank you for your lovely review, Christine. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Sam was professional and very helpful with funeral plan and now I don’t feel worried when I die
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Posted 3 years ago
Thank you for your lovely review, Alfred. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Very thorough and professional
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Posted 3 years ago
Good and the rest of the week is going to be a good time
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Posted 3 years ago
I spoke to Christopher Brittain on the phone and he was amazing. He was very helpful and caring. He explained things to me several times when I was unsure. He made me feel confident in what I was taking out. I felt glad to have had him call me and relieved to have sorted out my funeral. Many thanks
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Posted 3 years ago
Thank you for your lovely review, Diane. I am so pleased that you are happy with the service Chris provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Very good indeed
Helpful Report
Posted 3 years ago
Thank you for your lovely review, Peter. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
I found it helpful and I would tell my friend and family.
Helpful Report
Posted 3 years ago
Thank you for your lovely review, Susan. I am so pleased that you are happy with the service Christine provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
the lady Trish was amazing with me made me feel relaxed and reassured me I was making the right decision on the best plan for me and reassured me I could speak with her at anytime if I had any questions thankyou Trish you were amazing look forward to speaking with you in the future
Helpful Report
Posted 3 years ago
Thank you for your lovely review, Karen. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Sara was very pleasent on the phone and the advise she gave me was very good im very happy with her help
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Posted 3 years ago
Very helpful
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Posted 3 years ago
1st Line Future Planning is rated 5.0 based on 2,662 reviews