Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“My consultation with your colleague Ian was very pleasant he's a very knowledgeable man,who I now consider to be a personal friend and mentor,very polite and always professional and considerate,a very valuable member of your team,who I think you might consider for a pay rise/promotion.Outstanding individual”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Paul. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Absolutely brilliant could not be better loving people to talk to very helpful”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Tracey. I am so pleased that you are happy with the service Chris provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Very nice happy to hear what she had to say and put my mind at ease thank you 😊”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Mandy. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Very nice to hear about funruell and Wells she was polite and helpful”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Mandy. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“I had a chat With Chloe Dono about my circumstances, she was very professional and polite also very patient as I have a stammer and she was very respectful of that. Many thanks.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Graham. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“I originally tryed another company but had no response after four weeks.During w that time I had spoken to Mr Ian Oliver who was really helpful and said if I needed any help just to call .After no response from other company I called Mr Oliver and was treated so professionaly I understood every step and was delighted to join avalon.mr Oliver makes you feel so welcomed you feel like your joining a family.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, William. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Very polite helped me understand everything great guy”

Helpful Report

Posted 3 years ago

“Clive came to see me about the funeral plan. He was a pleasant man very helpful and explained everything in detail. I’d highly recommend his advice. Thanks Clive”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Jason. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“I met today with Susan Rena. What a really cheerful lady like a breath of fresh air explaining everything answered all questions couldn’t fault her Thank you”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Christine. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Very easy to talk to Trish was fantastic and made me feel very relaxed not pushy not pushing for expensive items I really recommend this great funeral plan Thank u”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Michael. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“The lady I spoke too was very helpful and explain very well her name is Samantha”

1st Line Future Planning 5 star review on 11th April 2022

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Deborah. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Trish was very helpful and I understood everything as she explained things very well....”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Lisa. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Great services.Went through and explained everything to me in detail”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Mark. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Fantastic service from Ian and other members of staff that I spoke to”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Jane. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Fantastic service, Ian was very helpful”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Jane. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Very clear and helpful in all aspects”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Alison. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“I spoke to Sara. She explained everything step by step. So I now know what will happen and for how long.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Sharon. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Everything was explained clearly and the person who spoke to me friendly and polite”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Stephen. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Trish was very good accommodating helpful and efficient especially with myself in recovery for cancer thank you”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Helen. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“I got a promise of a free will kit which didn't happen even after an email and a phone call reminder. My revised review is based on the efficientness of your reply by the manager, the gesture of good will and speedy response with the draft will”

Helpful Report

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews