1st Line Future Planning Reviews

5.0 Rating 2,273 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
1st Line Future Planning 5 star review on 3rd April 2024
Natasha Kalsi
1st Line Future Planning 5 star review on 12th June 2023
Kay Hoole
1st Line Future Planning 5 star review on 12th June 2023
Kay Hoole
1st Line Future Planning 5 star review on 13th April 2023
Kenneth Rees
1st Line Future Planning 5 star review on 13th April 2023
Kenneth Rees
1st Line Future Planning 5 star review on 26th July 2022
David
1st Line Future Planning 5 star review on 7th July 2022
Leita Essex
77
Anonymous
Anonymous  // 01/01/2019
So far so good - efficient, friendly, good communication
Helpful Report
Posted 2 months ago
Thank you for your lovely review, Kevin. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Thank you very much very helpful and made it a pleasure to speak to kerry barnwell nice easy to do thanks again
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Posted 2 months ago
Thank you for your lovely review, Colin. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Lesley was very pleasing, friendly and explained everything in full and answered all my questions so I could understand. I would say Lesley is a credit to your company .
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Posted 2 months ago
Thank you for your lovely review, Barrie & Natasha. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Was very nice and simple very resured and very positively professional
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Posted 2 months ago
Thank you for your lovely review, Sharmeen. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Very easy and down to earth service.
Helpful Report
Posted 2 months ago
Thank you for your lovely review, David. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Kerry was very friendly and helpful. She explained all of your services and didn't push me to have services that I didn't want. She followed up after our consultation and again was very helpful.
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Posted 2 months ago
Thank you for your lovely review, Susan. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
First rate personal care and respect given. The degree of knowledge given was without a doubt of the most importance,and of due diligence.
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Posted 2 months ago
Thank you for your lovely review, Michelle. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
I had an excellent meeting with Susan Renna, things I’ve been thinking about, she was able to put everything into one package. The will the Trust the LPAI felt reassured and I felt treated like a VIP
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Posted 2 months ago
Thank you for your lovely review, Ann. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Very helpful during the prosess of explaining in detail of the the products in hand. I felt comfortable and relaxed. Thank you
Helpful Report
Posted 2 months ago
Thank you for your lovely review, Margaret. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
The lady who came out was very pleasant and knowledgable and helped us with all of our questions - we have reccomended your company to a few friends and relatives janet
Helpful Report
Posted 2 months ago
Thank you for your lovely review, Janet. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Very good consultation very happy
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Posted 2 months ago
Thank you for your lovely review, Elizabeth. I am so pleased that you are happy with the service John provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Lovely efficient and informative lady who came to see us
Helpful Report
Posted 3 months ago
Thank you for your lovely review, Gary. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Very informative and knowledgeable but not pushy at all
Helpful Report
Posted 3 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
1st Line Future planning have provided us with a very good service on drawing up our wills. Mercia Sullivan, the Estate Planning Consultant who visited us in our home to draw up the initial draft was very professional and knowledgeable about the process. A telephone consultation with the relevant solicitor was organised for the next day and this was carried out diligently. Overall, I am very happy with the service from this company and would strongly recommend them to others.
Helpful Report
Posted 3 months ago
Thank you for your lovely review, Jennifer. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
This is the first time that we have ventured into planning a Will and everything that goes with it. Ian Cooper who represented 1st Line future planning was very warming, did not rush, explained everything and ensured we understood everything before moving on to the next subject. A true professional. Thank you Ian.
Helpful Report
Posted 3 months ago
Thank you for your lovely review, Stuart. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Kerry was informative and if I didn't understand, she took time to say it in a way I understood, and it only took an hour.
Helpful Report
Posted 3 months ago
Thank you for your lovely review, Barry. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
I liked Mary she made me understand more about the will and adding name to the deeds fantastic
Helpful Report
Posted 3 months ago
Thank you for your lovely review, Akhmed. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
I found the consultant Ian Cooper to be polite, professional and informative. Ian discussed the services that his organisation provided and the benefits of protecting our assets to give us peace of mind.
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Posted 3 months ago
Thank you for your lovely review, Paula. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Jo Explained everything we asked. Very helpful with anything we didn't understand.*********
Helpful Report
Posted 3 months ago
Thank you for your lovely review, Jeanette. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Excellent presentation face to face with 1st LIne Future Planning agent. Never plan your future over the phone or accept a FREE WILL writing kit. Plan your estate needs with a competent 1st Line agent.
Helpful Report
Posted 3 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
1st Line Future Planning is rated 5.0 based on 2,273 reviews