123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.61

4.6 Rating 13,351 Reviews

92 %

of reviewers recommend 123 Flowers

4.6

Based on 13,351 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 1st November 2025

757

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service”

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Posted 2 years ago

Hello, Thank you for your kind review. We hope the flowers were enjoyed! Best wishes, Katie

Posted 2 years ago

“The website is easy to use and order. The flowers haven't been delivered yet so I can't comment on the quality.”

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Posted 2 years ago

Thank you so much for your 5-star rating of 123 Flowers! It's great to hear that you found the website easy to use and the ordering process simple. Best wishes, Rosie

Posted 2 years ago

“The flowers were order by my friend to be delivered for my birthday on the 6th June with a card. They arrived on the 8th with the box badly damaged and falling apart so I refused them. My friend was not allowed a refund and on returning home on the 9th there was another box this one intact. On opening them the flowers were already dying and there was no card. They have been thrown in the bin today and I suspect that they are the same flowers that were in the original box. What a dreadful company. Next day delivery rubbish, card rubbish, dreadful flowers don't bother ordering from them.”

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Posted 2 years ago

Hello Rita, We are so sorry to hear about your bad experience with 123 Flowers. We appreciate that you took the time to let us know about this situation and we apologise for all the inconvenience this has caused you. I'm ever so sorry for your experience here and that your replacement did not make this right for you - that's not at all how we'd want to leave you feeling. I will feed this back to our Florist Manager. Warm regard, Tom

Posted 2 years ago

“After using a Wowcher coupon code which I purchased I ordered a large bouquet at the cost of £35.49 discounted to £17.24. Unfortunately what arrived was of very poor quality and after 1 day as begun to wilt. I contacted customer services who admitted that the bouquet was slightly (laugh) poor quality and offered a £15 credit to my account. What actually arrived was a poor imitation of a £7.99 Aldi bunch of flowers. After numerous emails back and forth they tell me they won’t refund or credit my account because I had a £20 discount. What a joke of a company. I’m ready to obtain a small claims against the parent company Prestige gifts limited. If you like composting your flowers for your loved ones you can put them on the heap the very next day.”

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Posted 2 years ago

Hello Brian, We are very sorry for the experience you had with us. We value your feedback and appreciate the time you have taken to let us know about your dissatisfaction. We take this matter seriously and will look into it. I have located your order and can see that this has been resolved. Warm regards, Tom

Posted 2 years ago

“Only ordered flowers for delivery so far, very quick and easy process - hope the flowers are beautiful for my friend's birthday!!!”

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Posted 2 years ago

“Very easy & simple ordering process , beautiful selection of flowers x x”

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Posted 2 years ago

“Lovely flowers, easy to use website, competitive pricing”

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Posted 2 years ago

“Absolutely brilliant, really easy to order, beautiful stunning flowers, so many choices”

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Posted 2 years ago

“Excellent prices Lovely flowers, the recipient was delighted Arrived on time”

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Posted 2 years ago

“Beautiful fresh flowers last over a month”

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Posted 2 years ago

“Fantastic company.”

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Posted 2 years ago

“Convenient, and good delivery options at a reasonable price.”

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Posted 2 years ago

“Great service and excellent quality of plants.”

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Posted 2 years ago

“So quick and great service. Thank you”

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Posted 2 years ago

“The flowers from 123 flowers are beautiful, and I'll never use any other delivery service. Great value, quick and reliable delivery, beautiful flowers that aren't squashed!”

123 Flowers 5 star review on 26th May 2023

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Posted 2 years ago

“Very easy to send, lovely flowers, will make my mum happy 😀😀😀”

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Posted 2 years ago

“amazing flowers for an amazing price”

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Posted 2 years ago

“Good quality flowers for excellent value. Customer service are very helpful.”

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Posted 2 years ago

“Easy to order x lovely range of flowers”

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Posted 2 years ago

“Very easy to select which bouquet you want. A large variety of blooms for all occasions and the option to add on additional gifts to make the perfect present for your recipient. The best part of all is the bargain prices which means I got a beautiful bunch of flowers for under £30!!!”

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Posted 2 years ago

123 Flowers is rated 4.6 based on 13,351 reviews