Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,765 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,765 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 30th October 2025

5761

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful well made Clyfford picture lights but truly difficult to install even by a professional.”

Helpful Report

Posted 1 day ago

“Loving all 3 of my new lampshades from Pooky. Easy website to find what I needed, helpful customer service team when I had a pre purchase question and speedy delivery Thank you!”

Helpful Report

Posted 1 day ago

“Amazing lamps. I’ve just moved house and have bought my second one. Want to fill the house with them as such beautiful, quality lighting.”

Helpful Report

Posted 1 day ago

Hello Rosie, Thank you so much for your lovely review! We’re thrilled to hear you love your lamps and that you’ve already added a second one to your home. It’s wonderful to know our lighting is helping make your new space feel beautiful – we can’t wait to see your house filled with them! Warm regards, Ella.

Posted 1 day ago

“My order arrived within 48 hours, but unfortunatly it was damaged before it was packed.A replacent was ordered immediately but this time it took 7 days to arrive. Product is fab, but the quality control /customer service poor.”

Helpful Report

Posted 1 day ago

Hello Sarah, Thank you for sharing your experience, and we’re really sorry your first order arrived damaged and that the replacement took longer than expected. We completely understand how frustrating that must have been. We truly appreciate your patience and feedback, and we’ll be working to improve our quality control and service. We’re so glad to hear you love the product itself, and we hope it continues to bring you joy! Best wishes, Ella.

Posted 1 day ago

“Very stylish i love it so much”

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Posted 2 days ago

Hello Merilou, Thank you for the 5 stars! Your support means the world! Warm wishes, Ella.

Posted 1 day ago

“I absolutely love my lamp and shade . Excellent quality, shipped quickly and well wrapped. I will definitely be ordering from pooky again .”

Helpful Report

Posted 2 days ago

Hello Anna, We love your feedback! Thank you so much for taking the time to share your experience - it is great to hear that we have impressed you with our quality, shipping and packaging. We look forward to welcoming you back again in the future! Best wishes, Ella.

Posted 1 day ago

“Absolutely love your products the quality is brilliant and I am always thrilled every time I order something.”

Helpful Report

Posted 2 days ago

Hello Netta, Thank you for the wonderful review! It means a lot to us that you are a solid member of the Pooky family! Thank you for always choosing us! Best wishes, Ella.

Posted 1 day ago

“Absolutely love my Lollie lamp very sturdy and the charge lasted longer than expected before it needed recharging”

Helpful Report

Posted 3 days ago

Hello Denise, Thank you for your lovely review. The combination you have chosen is beautiful and looks perfect here on your windowsill. We are thrilled to hear that the battery life exceeded your expectations. Thank you for taking the time to share your feedback. Best wishes, Ella.

Posted 1 day ago

“Absolutely love the rechargeable wall lamp that I purchased! Very good quality and fast delivery. Would def recommend!”

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Posted 3 days ago

Hello Eva, Thank you for the 5 stars! We’re delighted your rechargeable wall light is a winner and got to you quickly. Your recommendation means the world! Kind regards, Ella.

Posted 1 day ago

“Style, quality, great impact I find with this brand, plus AFFORDABLE!!”

Helpful Report

Posted 3 days ago

Hello Fiona, Thank you for your fantastic feedback! We’re so glad you love the style, quality, and impact of our brand – and that it’s affordable too. It’s wonderful to hear our products are making such a positive impression! Kind regards, Ella.

Posted 1 day ago

“Absolutely fab lamp! Great service - swift delivery, beautifully packaged, and a really, really stunning lamp. The rechargeable unit is so simple to use.”

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Posted 3 days ago

Hello Kerrie, Thank you so much for your wonderful review! 🌟 The Anetta is looking stunning in your home! We’re thrilled to hear that you love your lamp and that the delivery and packaging met your expectations. It’s great to know the rechargeable lamp is working so smoothly for you. Your support means a lot, and we hope your lamp continues to brighten up your space! Best wishes, Ella.

Posted 1 day ago

“The Kelpie Table Lamp is gorgeous. Excellent quality (from the stand itself to the cable and light fittings used). The colour representation on the website is pretty accurate - yet still doesn't do it justice. I'm absolutely delighted with this lamp. It's also loved by all who've now seen it. Excellent service from Pooky too. Lamp securely packaged. Ordered late on a Sunday and received on the Weds.”

Helpful Report

Posted 4 days ago

Hello Adrian, Thank you so much for your glowing review! We’re delighted that your Kelpie Table Lamp has exceeded expectations in both style and quality, and that it’s being loved by everyone who sees it. We’re also glad our service and quick delivery helped make your experience seamless. We hope to see you again! Kind regards, Ella.

Posted 1 day ago

“Beautifully made products with great variety/colour options.The rechargeabke wall lights are amazing!”

Helpful Report

Posted 4 days ago

Hello Hilary, Thank you for your kind words! We’re delighted that you’re enjoying both the range of colours and the rechargeable wall lights. It’s wonderful to hear they’re making such a difference in your space! Your feedback really means the world. Best wishes, Ella.

Posted 1 day ago

“Saw the Scoon rechargeable at a friend's house and had to get one. My Rust Scoon lights up recessed shelves in the diing area where I keep family photos. Now I've added a Wee Scoon to match for the dining table. Perfect!”

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Posted 4 days ago

Hello Janet, Thank you for the review! It’s so lovely to hear that spotting the Scoon at a friend’s house led to your own Pooky purchase! We’re delighted your Rust Scoon and Wee Scoon are bringing such a beautiful glow to your dining space. Thank you for sharing your experience! Best wishes, Ella.

Posted 1 day ago

“My second pooky lamp I have large and smaller version , v classy exceptional Quality”

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Posted 4 days ago

Hello Janette, Thank you for your great review! We are thrilled to hear you have started a Pooky collection! It is lovely to hear you have noticed the quality of our products. Your feedback means a lot to us. Best wishes, Ella.

Posted 1 day ago

“A great selection of products! Such an easy process and high quality of product!”

Helpful Report

Posted 4 days ago

Hello, Thank you so much for your kind words! We’re thrilled you found the process easy and are so pleased you’re happy with the quality of your Pooky pieces. We really appreciate you taking the time to share your experience. Kind regards, Ella.

Posted 1 day ago

“Absolutely love my doorstop rechargeable table lamp with empire shade. The light from the genesis rechargeable cell is so much brighter than any other rechargeable lamp I have and the quality literally shines through!”

Helpful Report

Posted 4 days ago

Hello Beverley, Thank you so much for your lovely review! We’re thrilled your Doorstop rechargeable lamp is lighting up your space so beautifully - it looks stunning in front of your cosy fire. We’re delighted you’re enjoying the quality and brightness of the genesis cell too. Thank you again for the support! Kind regards, Ella.

Posted 1 day ago

“Love my my new Pooky lamp with the aurora amber base and 20cm Emerald Empire shade.They compliment each other and look beautiful in the hall.,especially as there's no electric point nearby so battery type is an excellent choice.They are not cheap but beautifully made”

Helpful Report

Posted 5 days ago

Hello Alma, What a gorgeous combination — the Aurora Amber base and Emerald Empire shade really are a match made in lighting heaven! We’re delighted it looks so lovely in your hall and that the rechargeable design is proving so useful. Thank you for noticing the quality — and for sharing such a kind review. Best wishes, Ella.

Posted 1 day ago

“A gorgeous light and seamless in my kitchen. I was reassured by a member of staff about my worries regarding the battery too.”

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Posted 5 days ago

Hello, Thank you for your lovely review! Our rechargeable elbow wall light with the rattan shade looks so cosy in your kitchen! We’re delighted your new light complements your kitchen so well, and that our team could provide the reassurance you needed. We truly appreciate your support! Kind regards, Ella.

Posted 1 day ago

“Gorgeous good quality products”

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Posted 5 days ago

Hello Toria, Thank you for leaving a 5 star review. It is excellent to hear you appreciate the quality of our products. Thanks again for supporting Pooky! Kind regards, Ella.

Posted 1 day ago

Pooky is rated 4.9 based on 30,765 reviews