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Mr C Whittle
Verified Buyer
"I am very pleased with the look and operation of the Seceuroglide Compact Roller Shutter. The work was done quickly and the garage was left clean and tidy on completion. But: On taking a closer look it can be seen that on removing the wooden frame of the old up & over garage door the top level of brickwork was damaged, this has been made good. This was almost certainly due to them levering off the frame. The frame was mounted using 4 fixings per side into the mortar, possibly the brickwork was built up around the frame fixings (as with the rear door) As I found out last year when replacing the rear door and frame the best way to remove the wooden frame is to saw cut either side of each fixing. The frame falls away leaving the metal fixings which can be cut off using a cutter grinder. A lot less effort and doesn’t risk loosening or damaging the brickwork"
Helpful Report
Posted 1 year ago
Hi Mr Whittle

Thank you for your response. all feedback is greatly appreciated and customer service is extremely important to us. If there is anything else you would like us to do, please give Scott a call on 01442 210741 and we will be happy to help. We have also passed your comments on to the installers.

Thank you for your time
Posted 1 year ago
SWR Installations is rated 4.85 based on 248 reviews

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