H2 Property Services Reviews

Name: H2 Property Services
Rating: 4.78

4.8 Rating 454 Reviews

95 %

of reviewers recommend H2 Property Services

Company Reviews

Metrics

4.8

Based on 454 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very easy to book. The electricians carried out the work efficiently and with care leaving the area clean and tidy. I will definitely use the again.”

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Posted 1 hour ago

“The customer handling by this firm could be better. When another staff member picked up the case, the ball was dropped. It proved weirdly hard to get a cost out of them. Even when paying, they seemed to want my card details without telling me the cost. But still 5 stars, because the electrician was knowledgeable and professional. The first visit was due to be a fault find - which he did, quickly. He then gave me the choice between going into the wall (which I had expected) as a quite big job. Or converting the circuit to radial from ring and leaving the problem cable buried. This was quite a quick and easy job, which of course I went for. He came back next day for a 10-minute completion (16 amp changed to 20 amp). I informed the firm after the first visit what I thought would be a fair charge (to include the follow-up next day). Their hourly rate is not the cheapest, but in the end they charged less than I had suggested. Overall they seem nice and competent people, including the office, but they might be busy and under pressure. If it was my firm I'd take an hour to reflect and discuss customer service points in a training meeting, but the bottom line is you will get a good result, so just take a deep breath when necessary. Thanks very much for a good job!”

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Posted 1 day ago

“The system of organising an engineer is very straightforward and efficient. Matt, who came to do the testing, was polite and a pleasure to have in the apartment. He was quick and thorough. I would also like to thank him for helping me with a job I was trying to do which needed his height!!! He was great and helpful.”

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Posted 1 week ago

“More expensive than other quotes I had but H2 property services could do the job the next day which was important for me. Very efficient and the job was done to my satisfaction. Also very polite and accommodating. Would recommend.”

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Posted 1 week ago

“The engineers at H2 Property were good and professional. The business owner was rude, patronising and unprofessional after we raised a complaint. I would not recommend using this business.”

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Posted 1 week ago

“The engineers at H2 Property were good and professional. The business owner was rude, patronising and unprofessional after we raised a complaint. I would not recommend using this business.”

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Posted 1 week ago

“I have used H2 Property Services for some years for an annual check up of the heating system. Their engineers are always skilful and courteous, explaining each step they take , and they do an excellent job. When I needed help at short notice, one came almost immediately and sorted out the problem. I have recommended H2 to my friends.”

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Posted 2 weeks ago

“Super efficient and friendly. After putting request in Checkatrade I got a call following up within minutes with a quote. H2 were happy for me to shop around and then come back to them a couple of days later to book in. Booked service for same week. Technician was prompt, friendly and swift. Happy days.”

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Posted 3 weeks ago

“Great customer service, reasonably priced and the engineer was very helpful”

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Posted 1 month ago

“Excellent service from start to finish. Connection of a cooker. 2 hours from phoning H2 property services and the job finished. Excellent.”

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Posted 1 month ago

“Excellent service always. Very helpful technician also. He advised me to get an updated HIVE system and its on order.”

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Posted 1 month ago

“Your responses are always pro-active and efficient. You provide an excellent service. Thanks.”

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Posted 2 months ago

“It is always such a pleasure to do business with H2 Property services. The appointments are reliable and the work is done efficiently and well. What more could one ask for ?”

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Posted 2 months ago

“Complicated rewiring of heating system very satisfactory resolved”

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Posted 2 months ago

“Punctual, efficient and charming. Thank you.”

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Posted 2 months ago

“Thoroughly recommended. I've been a happy customer for over a decade and H2's plumbers and electricians are - without exception - fantastic. I love the way they give you a very short window of their arrival time so you don't have to wait in all morning or afternoon. I don't often write reviews but in this case it's a genuine pleasure. Thank you H2!”

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Posted 2 months ago

“I first contacted H2 property services on 12th January. On the 9th February after multiple failed visits they have finally fixed 2 toilets which did not flush properly and have serviced our boiler at a total cost of £580.00. Despite known and obvious mobility issues requiring the need to have a working downstairs toilet, we seemed to be a low priority. The team are all very pleasant, but this has not been a good experience for us.”

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Posted 3 months ago

“i m boiller c clls engg and a.c.m hvac”

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Posted 4 months ago

“Able to book an engineer quickly and although my first booking was cancelled, I was able to rebook quickly. Ladies in the office were courteous and a pleasure to deal with and my husband said the engineer who completed the job was pleasant and efficient.”

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Posted 4 months ago

“Same day respond to my problem. Excellent time keeping.Plumber rectified the problem and dealt it competently. Kitchen sink drainage is working perfectly.”

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Posted 4 months ago

H2 Property Services is rated 4.8 based on 454 reviews