Courtney

Incentivized

“I still have not received my item”

Posted 1 month ago

Thank you for taking the time to write us a review. We are truly sorry for any inconvenience you have experienced. Rest assured, your refund has now been processed. Please allow 3-5 working days for the funds to return to your original payment method. A confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 4 weeks ago

Anonymous

Verified Reviewer

Incentivized

“I haven’t received this hair mask or any communications from merchant rithu beauty. No confirmation of despatch or response to emails i have sent.”

Helpful Report

Posted 1 month ago

Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 4 weeks ago

Gillian

Verified Reviewer

Incentivized

“I have not received my product, have emailed the company directly and they have not responded. Terrible service and I am out of pocket.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to write us a review. We are truly sorry for any inconvenience you have experienced. Rest assured, your refund has now been processed. Please allow 3-5 working days for the funds to return to your original payment method. A confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 4 weeks ago

Nina

Verified Reviewer

Incentivized

“Never received it and still had no communication despite several emails. COULD SOMEONE PLEASE GET BACK TO ME”

Helpful Report

Posted 1 month ago

Thanks for sharing your review. I'm sorry to hear about your experience. Your refund has been processed, and you can expect the funds to return to your original payment method within 3-5 working days. You'll receive a confirmation email shortly to confirm this. We apologize that the deal didn't meet your expectations. Kind regards Wowcher

Posted 4 weeks ago

Anonymous

Verified Reviewer

Incentivized

“I haven’t had the product and no notification about it either”

Helpful Report

Posted 1 month ago

Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 4 weeks ago

Ema

Verified Reviewer

Incentivized

“I have emailed the company twice and still haven't had a response as to when and if I will receive this order so I really can't say what the product is like. Very disappointed.”

Helpful Report

Posted 1 month ago

Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 4 weeks ago

Monikaa

Verified Reviewer

Incentivized

“Extremely disappointed with this experience. I still have not received my product, and despite trying to contact the distributor, Rithu Beauty, through emails and messages, I have received no response at all. This level of customer service is unacceptable. If the product cannot be delivered, at least a refund should be provided. Very upset with both Wowcher and the distributor for ignoring customers and not resolving the issue. I would not recommend ordering from them based on my experience.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to write us a review. We are truly sorry for any inconvenience you have experienced. Rest assured, your refund has now been processed. Please allow 3-5 working days for the funds to return to your original payment method. A confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 4 weeks ago

Anonymous

Verified Reviewer

Incentivized

“Scam - company did not send product. After looking up reviews online, many had experienced the same thing.”

Helpful Report

Posted 1 month ago

Thank you for your review, I am sorry to hear of this. I can see you have since been refunded. We are sorry this deal did not turn out as expected. If there is anything else you need looking into, please do reach out via the contact us section on your account. Kind regards Wowcher

Posted 4 weeks ago

K18 Leave-In Molecular Repair Hair Mask, 50ml | Wowcher Reviews